Alila Mayakoba | Resort in Playa del Carmen
Resort in Mayakoba, Playa del Carmen
At Alila Mayakoba, spend the day on the private white sand beach where you can enjoy snorkeling. Then return for a meal at one of the resort's 4 restaurants.
Housekeeping is available on request.
Alila Mayakoba offers 182 air-conditioned accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies.
Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Playa del Carmen resort provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
A private beach, a health club, and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Bathtub or shower
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Eco-friendly toiletries
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Hair dryer
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Towels
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Ceiling fan
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Hypo-allergenic bedding
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Bed sheets
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Premium bedding
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Air conditioning
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Free cribs/infant beds
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Iron/ironing board
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Turndown service
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Safe
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Water-efficient toilets only
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Laptop-friendly workspace
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Individually furnished
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Phone
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Individually decorated
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Energy-saving switches
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Eco-friendly cleaning products provided
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LED light bulbs
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1 beach bar and 1 bar
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4 restaurants
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24-hour room service
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Full breakfast available for a fee daily 7:00 AM–11 AM: USD 35 for adults and USD 18 for children
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Champagne service
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Coffee/tea maker
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Free minibar (some items)
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Free bottled water
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Free beach shuttle
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Free secured, uncovered self parking on site
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Free valet parking on site
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Wheelchair-accessible parking available
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Wheelchair accessible (may have limitations)
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Phone accessibility kit
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Wheelchair-accessible restaurant
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Wheelchair-accessible parking
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Magnifying mirror
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This property does not have elevators
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Wheelchair-accessible registration desk height (inches): 39
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2 on-site accessible parking spaces
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible registration desk
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Visual fire alarm
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Adjacent to a golf course
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Whale watching
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Windsurfing
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Boat tours
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Steam room
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Beach yoga
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Hot tub
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Yoga classes
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Golfing
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2 outdoor pools
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Snorkeling
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Free bicycle rentals
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Sauna
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Fitness classes
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Ecotours
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24-hour fitness center
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Kayaking
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Cable channels
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Pay movies
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Flat-screen TV
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Meeting rooms - 5
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Conference space (66736 square feet)
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ATM/banking services
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Banquet hall
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English
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Spanish
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Designated smoking areas
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Beach towels
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Local artist showcase
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Vegan dining options
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At least 80% of food locally-sourced
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Local culture & ecosystem education
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Humane treatment of captive wild animals
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Locally-owned & organized tours & activities
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Romance packages available
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Vegetarian dining options
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At least 80% lighting from LEDs
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Couples dining
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At least 80% organic food
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Double-glazed windows
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Comprehensive recycling policy
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2 outdoor pools
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Laundry facilities
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Free cribs/infant beds
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Luggage storage
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Tour/ticket assistance
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Turndown service
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Change of bedsheets (on request)
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Daily housekeeping
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Wedding services
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Porter/bellhop
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24-hour front desk
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Dry cleaning service
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Laundry facilities
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Concierge services
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Change of towels (on request)
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Multilingual staff
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi
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Beach loungers
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Terrace
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Pool sun loungers
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Pool cabanas (surcharge)
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Garden
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Private beachfront location
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Beach umbrellas
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Pool umbrellas
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Balcony
Policies
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges it is hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of gbac star (hyatt) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system and eco-friendly cleaning products
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Signature Studio, Beachfront (with Plunge Pool)
Room Size:
710 square feet m2
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GeneralSquare feet - 710, Private bathroom, Private plunge pool, Bed count minimum 1, Ocean view, Ping - 20, Bed count maximum 1, Square meters - 66, Number of bathrooms - 1 |
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Room, 2 Double Beds, Ocean View
Room Size:
538 square feet m2
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GeneralPrivate bathroom, Square meters - 50, Ping - 15, Square feet - 538, Ocean view, Bed count minimum 2, Bed count maximum 2 |
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Suite (Lagoon Area)
Room Size:
1076 square feet m2
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GeneralSquare feet - 1076, Private bathroom, Lagoon view, Ping - 30, Bed count minimum 1, Square meters - 100, Bed count maximum 1, Number of bathrooms - 1 |
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Suite (Beach Area)
Room Size:
1078 square feet m2
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GeneralSquare feet - 1078, Private bathroom, Lagoon view, Ping - 30, Bed count minimum 1, Square meters - 100, Bed count maximum 1, Number of bathrooms - 1 |
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Suite, Accessible, Lagoon View (Skyview w/ Plunge Pool, Access Shwr)
Room Size:
1076 square feet m2
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GeneralSquare feet - 1076, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Lagoon view, Private plunge pool, Ping - 30, Bed count minimum 1, Square meters - 100, Bed count maximum 1, Number of bathrooms - 1 |
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Suite (Lagoon Skyview, w/ Plunge Pool)
Room Size:
1076 square feet m2
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GeneralSquare feet - 1076, Private bathroom, Lagoon view, Private plunge pool, Ping - 30, Bed count minimum 1, Square meters - 100, Bed count maximum 1, Number of bathrooms - 1 |
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Room, 1 King Bed, Ocean View
Room Size:
538 square feet m2
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GeneralPrivate bathroom, Square meters - 50, Ping - 15, Square feet - 538, Bed count minimum 1, Ocean view, Bed count maximum 1 |
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Room, 1 King Bed (Beach Area)
Room Size:
538 square feet m2
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GeneralPrivate bathroom, Square meters - 50, Lagoon view, Square feet - 538, Ping - 15.12, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
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Suite (Beach Area, with Plunge Pool)
Room Size:
1292 square feet m2
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GeneralSquare meters - 120, Private bathroom, Lagoon view, Ping - 36, Private plunge pool, Square feet - 1292, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
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Room, 2 Double Beds (Beach Area)
Room Size:
538 square feet m2
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GeneralPrivate bathroom, Square meters - 50, Lagoon view, Square feet - 538, Ping - 15.12, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2 |
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Room, 2 Double Beds (Lagoon Area)
Room Size:
538 square feet m2
|
GeneralPrivate bathroom, Square meters - 50, Ping - 15, Lagoon view, Square feet - 538, Bed count minimum 2, Bed count maximum 2 |
|
Room, 1 King Bed (Lagoon Area)
Room Size:
538 square feet m2
|
GeneralPrivate bathroom, Square meters - 50, Lagoon view, Square feet - 538, Ping - 15.12, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
|
Room, 1 King Bed (Lagoon Area with Plunge Pool)
Room Size:
538 square feet m2
|
GeneralPrivate bathroom, Square meters - 50, Ping - 15, Lagoon view, Square feet - 538, Private plunge pool, Bed count minimum 1, Bed count maximum 1 |
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Luxury Suite (Lagoon Area with Plunge Pool)
Room Size:
538 square feet m2
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GeneralNumber of living rooms 0, Private bathroom, Square meters - 50, Ping - 15, Lagoon view, Square feet - 538, Number of bedrooms - 1, Private plunge pool, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
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Room, 2 Double Beds
Room Size:
538 square feet m2
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GeneralPrivate bathroom, Square meters - 50, Ping - 15, Lagoon view, Square feet - 538, Bed count minimum 2, Bed count maximum 2 |
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Signature Studio, Ocean View (with Plunge Pool)
Room Size:
700 square feet m2
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GeneralSquare meters - 65, Square feet - 700, Ping - 19.67, Private bathroom, Private plunge pool, Bed count minimum 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1 |
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Room, 1 King Bed
Room Size:
538 square feet m2
|
GeneralPrivate bathroom, Square meters - 50, Lagoon view, Square feet - 538, Ping - 15.12, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
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Suite, Ocean View (w/ Plunge Pool)
Room Size:
1107 square feet m2
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GeneralPrivate bathroom, Square feet - 1107, Square meters - 103, Private plunge pool, Bed count minimum 1, Ocean view, Ping - 31, Bed count maximum 1, Number of bathrooms - 1 |
FAQ's
Is this Alila Mayakoba pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Alila Mayakoba have a swimming pool?
Yes, this Alila Mayakoba has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Alila Mayakoba?
Best-rates for the Alila Mayakoba starts from $624 per night with includes Spa, TV, View, Ocean View, Security/Safety, Guest Services, Air Conditioner, Balcony/Terrace, Transportation/Shuttle, Bar, Breakfast, Parking, Pool, Business Services, Wellness Facilities, Child Friendly, Hot Tub, Designated Smoking Area, Bedding/Linens, Restaurant, Entertainment, Internet, Kitchen, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Alila Mayakoba a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Alila Mayakoba wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Alila Mayakoba has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Alila Mayakoba?
Based on the information reported by the owner or manager, the Alila Mayakoba indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Alila Mayakoba?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.