BALAM Playa - 15Th Ave | Hotel in Playa del Carmen

| 6.0 (986 Reviews) |   Pet Friendly  7 Bathrooms  30 Guests
Centro Hotel | BALAM Playa - 15Th Ave

Hotel in Centro, Playa del Carmen

BALAM Playa - 15Th Ave is conveniently located in Playa del Carmen, and features an outdoor swimming pool, free WiFi and a terrace. This 5-star hotel offers a 24-hour front desk and a concierge service. The property provides airport transportation, while a car rental service is also available. All rooms in the hotel are equipped with a flat-screen TV with cable channels. Guest rooms include a private bathroom with a shower and free toiletries. Guests at BALAM Playa - 15Th Ave can enjoy a continental breakfast. Popular points of interest near the accommodation include Playa del Carmen Beach, ADO International Bus Station and Playa del Carmen Maritime Terminal. Cozumel International Airport is 21 miles away.

BALAM Playa - 15Th Ave is located in Playa del Carmen.

This 20 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Pet Friendly, Designated Smoking Area, and several others. This is a 5 star rated property and has over 986 reviews with the average score of 6 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 20 Bedrooms Hotel if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This BALAM Playa - 15Th Ave in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “BALAM Playa - 15Th Ave”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Guest Services
Child Friendly
Internet

Facility Overview

Parking
  • Parking
  • Street parking
General
  • Wifi in all areas
  • Family rooms
  • Designated smoking area
  • Air conditioning
  • Pet friendly
  • Non-smoking rooms
  • Soundproof rooms
Guest Services
  • Car rental
  • Concierge
  • Airport shuttle
  • Tour desk
  • Express check-in/out
  • Private check-in/out
  • Daily housekeeping
  • Airport shuttle (additional charge)
  • 24-hour front desk
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Outdoor pool (year-round)
  • Terrace
  • Outdoor pool
  • Sun deck
  • Outdoor furniture
Security/Safety
  • 24-hour security
  • CCTV in common areas
  • Smoke alarms
  • Fire extinguishers
  • Key access
  • CCTV outside property
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • First aid kits available
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Physical distancing rules followed
  • All plates, cutlery, glasses, and other tableware sanitized
Spa
  • Beach chairs/Loungers
  • Swimming pool
  • Rooftop pool
  • Beach umbrellas
  • Shallow end
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are allowed and charges may apply.

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, managed by a private host

License number: 008007007923

Reviews

Value for money:
6.56
Location:
8.15
Staff:
6.35
Facilities:
6.18
Comfort:
6.51
Cleanliness:
6.42
Desiree
Sep 12, 2025 07:00:00 AM
Review Score:   7
USA
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Suite
Room Type: Suite
Room Size: 30 m2
1 Twin bed(s) Bed
1 Full bed(s) Bed

Bathroom

Private bathroom, Toilet, Towels, Toilet paper, Body soap, Conditioner, Free toiletries, Shampoo, Shower

Media & Technology

Cable channels, TV, Streaming service (like Netflix), Flat-screen TV, Pay-per-view channels

General

Private entrance, Air conditioning, Fan, Mosquito net, Key access

Kitchen

Refrigerator, Cleaning products

Bedroom

Wardrobe or closet, Linens

Building Characteristics

Detached

Room amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Deluxe King Suite
Room Type: Suite
Room Size: 25 m2
1 King bed(s) Bed
Deluxe King Suite

Bathroom

Private bathroom, Toilet, Towels, Toilet paper, Body soap, Conditioner, Free toiletries, Shampoo, Shower

Media & Technology

Flat-screen TV, Pay-per-view channels, Cable channels, TV

Kitchen

Refrigerator, Cleaning products

General

Private entrance, Mosquito net, Fan, Key access

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens

Building Characteristics

Detached

Room amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Family Suite
Room Type: Suite
Room Size: 30 m2
2 Full bed(s) Bed
1 Sofa bed Bed
Family Suite

Bathroom

Private bathroom, Toilet, Towels, Toilet paper, Body soap, Conditioner, Free toiletries, Shampoo, Shower

Media & Technology

Flat-screen TV, Pay-per-view channels, Cable channels, TV

Kitchen

Refrigerator, Cleaning products

General

Private entrance, Mosquito net, Fan, Key access

Bedroom

Wardrobe or closet, Linens

Building Characteristics

Detached

Room amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Queen Suite with Pool View
Room Type: Suite
Room Size: 35 m2
2 Full bed(s) Bed

Bathroom

Private bathroom, Toilet, Towels, Toilet paper, Body soap, Conditioner, Free toiletries, Shampoo, Shower

Media & Technology

Flat-screen TV, Pay-per-view channels, Cable channels, TV

Kitchen

Refrigerator, Cleaning products

General

Private entrance, Mosquito net, Fan, Key access

Bedroom

Wardrobe or closet, Linens

Building Characteristics

Detached

Room amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Queen Suite
Room Type: Suite
Room Size: 20 m2
1 Full bed(s) Bed

Bathroom

Private bathroom, Toilet, Towels, Toilet paper, Body soap, Conditioner, Free toiletries, Shampoo, Shower

Media & Technology

Flat-screen TV, Pay-per-view channels, Cable channels, TV

Kitchen

Refrigerator, Cleaning products

General

Private entrance, Mosquito net, Fan, Key access

Bedroom

Wardrobe or closet, Linens

Building Characteristics

Detached

Room amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow
King Suite with Pool View
Room Type: Suite
Room Size: 25 m2
1 King bed(s) Bed
King Suite with Pool View

Bathroom

Private bathroom, Toilet, Towels, Toilet paper, Body soap, Conditioner, Free toiletries, Shampoo, Shower

Media & Technology

Flat-screen TV, Pay-per-view channels, Cable channels, TV

Kitchen

Refrigerator, Cleaning products

General

Private entrance, Mosquito net, Fan, Key access

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens

Building Characteristics

Detached

Room amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow
King Studio with Sofa Bed
Room Type: Suite
Room Size: 35 m2
1 King bed(s) Bed
1 Sofa bed Bed
King Studio with Sofa Bed

Bathroom

Private bathroom, Toilet, Towels, Toilet paper, Body soap, Conditioner, Free toiletries, Shampoo, Shower

Media & Technology

Flat-screen TV, Pay-per-view channels, Cable channels, TV

Kitchen

Refrigerator, Cleaning products

General

Private entrance, Mosquito net, Fan, Key access

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens

Building Characteristics

Detached

Room amenities

Sofa bed, Socket near the bed, Hypoallergenic pillow, Non-feather pillow

FAQ's

Is this Centro hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Centro hotel?

Check-in time for Centro hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Centro hotel have a swimming pool?

Yes, this Centro hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Centro hotel?

Best-rates for the Centro hotel starts from $82 per night with includes Transportation/Shuttle, Guest Services, Child Friendly, Air Conditioner, Parking, Pet Friendly, Designated Smoking Area, Balcony/Terrace, Oceanfront, Security/Safety, Internet, Pool, View, Ocean View with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Centro hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Centro hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Centro hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Centro hotel?

Based on the information reported by the owner or manager, the Centro hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Centro hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD82
You will be redirected to  
Hot Deal - It has been viewed 42 times today
Not the right fit? Check out our other properties in Centro
Margaritas From US $40
         

|
5.5 (206 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pet Friendly
Casa Gem B&B From US $57
         

|
9.8 (100 Reviews)
Bed & Breakfast
  • Air Conditioner
  • Parking
  • Pool
Suite con alberca, gym, sauna a pasos de la playa From US $40
         

2BR Central, 5 Beds, Rooftop Pool, Garage From US $102
         

10.0 (2 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pool
SUMATRA 2 BY FIRCO VACATIONS From US $48
         

New
Apartment
  • Air Conditioner
  • Parking
  • Pool
2 Bedrooms, Sleeps 6, Kitchen, Strong Wi-Fi From US $83
         

Luxurious Beachfront Two Bedroom Condo in Town! From US $248
         

2 BR - Rooftop with Ocean Views - At Arenis Condos From US $194
         

10.0 (4 Reviews)
Apartment
  • Pool
  • TV
  • Wheelchair Accessible
Duplex w/Rooftop Plunge Pool – Walk to Beach From US $147
         

10.0 (4 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pet Friendly
Penthouse with private Jacuzzi. Super central! From US $223
         

10.0 (2 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pool
Luxury Beachfront Villa - Playacar Phase 1 From US $983
         

10.0 (1 Review)
Villa
  • Air Conditioner
  • Parking
  • Pet Friendly
Dream Home in playa del carmen From US $256
         

10.0 (1 Review)
House
  • Air Conditioner
  • Parking
  • Pool
Apartment on the beach From US $216
         

10.0 (1 Review)
Apartment
  • Air Conditioner
  • Parking
  • Pool
Budget Studio just minutes from the beach. Perfect for couples! From US $101
         

Oceanview Rooftop Pool, Gym, 5 Blocks to the Sand From US $91