Casa Chukum - Hotel Boutique | Hotel in Bacalar

| 9.3 (908 Reviews) |  5 Bathrooms  12 Guests
Mario Villanueva Madrid Hotel | Casa Chukum - Hotel Boutique

Hotel in Mario Villanueva Madrid, Bacalar

Casa Chukum - Hotel Boutique has free bikes, outdoor swimming pool, a garden and shared lounge in Bacalar. This 5-star hotel offers room service, a 24-hour front desk and free WiFi. The property has a concierge service, a tour desk and currency exchange for guests. At the hotel, the rooms are equipped with a desk. Complete with a private bathroom equipped with a shower and free toiletries, all rooms at Casa Chukum - Hotel Boutique have a flat-screen TV and air conditioning, and certain rooms also offer a terrace. All guest rooms feature a safety deposit box. Guests at the accommodation can enjoy a buffet or an à la carte breakfast. Chetumal International Airport is 22 miles from the property.

Casa Chukum - Hotel Boutique is located in Bacalar.

This 17 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, TV, Balcony/Terrace, and several others. This is a 5 star rated property and has over 908 reviews with the average score of 9.3 . Coming to Bacalar and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 17 Bedrooms Hotel if you want to learn more about this place in Bacalar. These details are authentic, as they are provided by our partner, booking.com.

This Casa Chukum - Hotel Boutique in Bacalar is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Casa Chukum - Hotel Boutique”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Pool
Designated Smoking Area
TV
View
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Sports/Activities
Bedding/Linens
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet

Facility Overview

Breakfast
  • Coffee house on site
  • Breakfast in the room
  • Wine/Champagne
  • Bar
Activities
  • Solarium
  • Spa
  • Game room
Entertainment
  • Board games/Puzzles
General
  • Air conditioning
  • Soundproof rooms
  • Wifi in all areas
  • Hypoallergenic room available
  • Designated smoking area
  • Non-smoking rooms
  • Family rooms
Guest Services
  • Room service
  • Express check-in/out
  • 24-hour front desk
  • Shuttle service
  • Baggage storage
  • Shuttle service (additional charge)
  • Private check-in/out
  • Shared lounge/TV area
  • Tour desk
  • Currency exchange
  • Fax/Photocopying
  • Concierge
  • Daily housekeeping
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Outdoor pool (year-round)
  • Sun deck
  • Garden
  • Terrace
  • Outdoor furniture
Security/Safety
  • Key access
  • CCTV outside property
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • 24-hour security
  • Fire extinguishers
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • First aid kits available
  • Access to healthcare professionals
  • Face masks for guests available
  • Cashless payment available
  • Contactless check-in/out
  • Physical distancing rules followed
Spa
  • Beach chairs/Loungers
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed

Reviews

Value for money:
9.16
Location:
9.63
Staff:
9.89
Facilities:
9.39
Comfort:
9.56
Cleanliness:
9.5
Cédric
Nov 15, 2025 08:00:00 AM
Review Score:   10
Switzerland
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: All the team was excellent and here to make your life easier. And they do so !
Summary: Too short, I'll come back.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King Room
Room Type: Double
Room Size: 24 m2
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Private bathroom, Towels, Toilet paper, Shampoo, Free toiletries, Body soap, Toilet, Conditioner, Shower, Guest bathroom

General

Air conditioning, Safe, Key access, Mosquito net, Private entrance, Trash cans, Laptop safe, Soundproof

Media & Technology

Flat-screen TV, TV, Streaming service (like Netflix)

Living Area

Desk, Sitting area

View

Pool view, Garden view, View, Inner courtyard view

Services

Wake-up service

Bedroom

Wardrobe or closet

Kitchen

Cleaning products

Outdoors

Terrace, Outdoor furniture

Accessibility

Upper floors accessible by stairs only, Entire unit located on ground floor

Room Amenities

Adapter, Socket near the bed, Clothes rack, Hypoallergenic pillow, Non-feather pillow

Pool and Spa

Pool towels

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Queen Room with Garden View
Room Type: Double
Room Size: 23 m2
1 Full bed(s) Bed
Queen Room with Garden View

Food & Drink

Minibar

Bathroom

Private bathroom, Towels, Toilet paper, Shampoo, Free toiletries, Body soap, Toilet, Conditioner, Shower, Guest bathroom

General

Air conditioning, Safe, Key access, Mosquito net, Private entrance, Trash cans, Laptop safe, Soundproof

Media & Technology

Flat-screen TV, TV, Streaming service (like Netflix)

Living Area

Desk, Sitting area

View

Pool view, Garden view, View, Inner courtyard view

Services

Wake-up service

Bedroom

Wardrobe or closet

Kitchen

Cleaning products

Outdoors

Outdoor furniture

Accessibility

Upper floors accessible by stairs only, Entire unit located on ground floor

Room Amenities

Adapter, Socket near the bed, Clothes rack, Hypoallergenic pillow, Non-feather pillow

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Double Room with Garden View
Room Type: Double
Room Size: 24 m2
2 Full bed(s) Bed

Food & Drink

Minibar

Bathroom

Private bathroom, Towels, Toilet paper, Shampoo, Free toiletries, Body soap, Toilet, Bathtub or shower, Conditioner, Shower, Guest bathroom

General

Air conditioning, Safe, Key access, Mosquito net, Private entrance, Trash cans, Laptop safe, Soundproof

Media & Technology

Flat-screen TV, TV, Streaming service (like Netflix)

Outdoors

Balcony, Outdoor furniture

Living Area

Desk, Sitting area

View

Pool view, Garden view, View, Inner courtyard view

Services

Wake-up service

Bedroom

Wardrobe or closet

Kitchen

Cleaning products

Accessibility

Upper floors accessible by stairs only

Room Amenities

Adapter, Socket near the bed, Clothes rack, Hypoallergenic pillow, Non-feather pillow

Pool and Spa

Pool towels

Layout

Window

Physical distancing

Single-room AC for guest accommodation
King Room with Balcony
Room Type: Double
Room Size: 24 m2
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Private bathroom, Towels, Toilet paper, Shampoo, Free toiletries, Body soap, Toilet, Conditioner, Shower, Guest bathroom

General

Air conditioning, Safe, Key access, Mosquito net, Private entrance, Trash cans, Laptop safe, Soundproof

Media & Technology

Flat-screen TV, TV, Streaming service (like Netflix)

Outdoors

Balcony, Outdoor furniture, Terrace

Living Area

Desk, Sitting area

View

Pool view, Garden view, View, Inner courtyard view

Services

Wake-up service

Bedroom

Wardrobe or closet

Kitchen

Cleaning products

Accessibility

Upper floors accessible by stairs only

Room Amenities

Adapter, Socket near the bed, Clothes rack, Hypoallergenic pillow, Non-feather pillow

Pool and Spa

Pool towels

Layout

Window

Physical distancing

Single-room AC for guest accommodation
King Suite with Pool View
Room Type: Suite
Room Size: 26 m2
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Private bathroom, Towels, Toilet paper, Shampoo, Free toiletries, Body soap, Toilet, Conditioner, Shower, Guest bathroom

General

Air conditioning, Safe, Key access, Mosquito net, Private entrance, Trash cans, Laptop safe, Soundproof

Media & Technology

Flat-screen TV, TV, Streaming service (like Netflix)

Outdoors

Balcony, Outdoor furniture

Living Area

Desk, Sitting area

View

Pool view, Garden view, View, Inner courtyard view

Services

Wake-up service

Bedroom

Wardrobe or closet

Kitchen

Cleaning products

Accessibility

Upper floors accessible by stairs only

Room Amenities

Adapter, Socket near the bed, Clothes rack, Hypoallergenic pillow, Non-feather pillow

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Check Hotel Availability
Nightly rates from:
USD US $114
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