Casa Chukum - Hotel Boutique | Hotel in Chetumal

| 9.2 (903 Reviews) |  5 Bathrooms  12 Guests
Mario Villanueva Madrid Hotel | Casa Chukum - Hotel Boutique

Hotel in Mario Villanueva Madrid, Chetumal

Casa Chukum - Hotel Boutique has free bikes, outdoor swimming pool, a garden and shared lounge in Bacalar. This 5-star hotel offers room service, a 24-hour front desk and free WiFi. The property has a concierge service, a tour desk and currency exchange for guests. At the hotel, the rooms are equipped with a desk. Complete with a private bathroom equipped with a shower and free toiletries, all rooms at Casa Chukum - Hotel Boutique have a flat-screen TV and air conditioning, and certain rooms also offer a terrace. All guest rooms feature a safety deposit box. Guests at the accommodation can enjoy a buffet or an à la carte breakfast. Chetumal International Airport is 22 miles from the property.

Casa Chukum - Hotel Boutique is located in Chetumal.

This 17 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Transportation/Shuttle, Security/Safety, Guest Services, and several others. This is a 5 star rated property and has over 903 reviews with the average score of 9.2 . Coming to Chetumal and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 17 Bedrooms Hotel if you want to learn more about this place in Chetumal. These details are authentic, as they are provided by our partner, booking.com.

This Casa Chukum - Hotel Boutique in Chetumal is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Casa Chukum - Hotel Boutique”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more

Amenities

Air Conditioner
Pool
Designated Smoking Area
TV
View
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Sports/Activities
Bedding/Linens
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet

Facility Overview

Breakfast
  • Wine/Champagne
  • Breakfast in the room
  • Bar
  • Coffee house on site
Activities
  • Spa
  • Game room
  • Solarium
Entertainment
  • Board games/Puzzles
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking rooms
  • Hypoallergenic room available
  • Soundproof rooms
  • Wifi in all areas
  • Family rooms
Guest Services
  • Private check-in/out
  • Tour desk
  • Currency exchange
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
  • Shuttle service (additional charge)
  • Shared lounge/TV area
  • Fax/Photocopying
  • Daily housekeeping
  • Room service
  • Shuttle service
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Outdoor pool (year-round)
  • Outdoor furniture
  • Sun deck
  • Outdoor pool
  • Garden
  • Terrace
Security/Safety
  • Security alarm
  • Key access
  • Fire extinguishers
  • CCTV in common areas
  • 24-hour security
  • CCTV outside property
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
Spa
  • Swimming pool
  • Beach chairs/Loungers

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
License number: 0216000771

Reviews

Value for money:
9.16
Location:
9.63
Staff:
9.89
Facilities:
9.39
Comfort:
9.56
Cleanliness:
9.5
zvi
Jun 16, 2026 07:00:00 AM
Review Score:   10
Israel
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: We loved every minute of our stay. The hotel is super clean and perfectly located close to everything. Communication was excellent, and the owner was incredibly helpful—she even gave us a ride! On top of that, she arranged a fantastic catamaran trip with a captain for us, which was a highlight of our vacation. We highly recommend this wonderful hotel !!
Summary: Amazing hotel with amazing staff in amazing and special Bacalar !!!
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King Room
Room Type: Double
Room Size: 24 m2
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Towels, Toilet paper, Toilet, Shampoo, Conditioner, Guest bathroom, Shower, Body soap, Free toiletries, Private bathroom

General

Safe, Soundproof, Key access, Air conditioning, Mosquito net, Laptop safe, Private entrance, Trash cans

Media & Technology

Streaming service (like Netflix), TV, Flat-screen TV

Living Area

Desk, Sitting area

View

View, Inner courtyard view, Pool view, Garden view

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet

Kitchen

Cleaning products

Outdoors

Terrace, Outdoor furniture

Accessibility

Entire unit located on ground floor, Upper floors accessible by stairs only

Room amenities

Clothes rack, Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Adapter

Pool and Spa

Pool towels

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Queen Room with Garden View
Room Type: Double
Room Size: 23 m2
1 Full bed(s) Bed
Queen Room with Garden View

Food & Drink

Minibar

Bathroom

Towels, Toilet paper, Toilet, Shampoo, Conditioner, Guest bathroom, Shower, Body soap, Free toiletries, Private bathroom

General

Safe, Soundproof, Key access, Air conditioning, Mosquito net, Laptop safe, Private entrance, Trash cans

Media & Technology

Streaming service (like Netflix), TV, Flat-screen TV

Living Area

Desk, Sitting area

View

View, Inner courtyard view, Pool view, Garden view

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet

Kitchen

Cleaning products

Outdoors

Outdoor furniture

Accessibility

Entire unit located on ground floor, Upper floors accessible by stairs only

Room amenities

Clothes rack, Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Adapter

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Double Room with Garden View
Room Type: Double
Room Size: 24 m2
2 Full bed(s) Bed

Food & Drink

Minibar

Bathroom

Towels, Toilet paper, Toilet, Shampoo, Conditioner, Bathtub or shower, Guest bathroom, Shower, Body soap, Free toiletries, Private bathroom

General

Safe, Soundproof, Key access, Air conditioning, Mosquito net, Laptop safe, Private entrance, Trash cans

Media & Technology

Streaming service (like Netflix), TV, Flat-screen TV

Outdoors

Balcony, Outdoor furniture

Living Area

Desk, Sitting area

View

View, Inner courtyard view, Pool view, Garden view

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet

Kitchen

Cleaning products

Accessibility

Upper floors accessible by stairs only

Room amenities

Clothes rack, Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Adapter

Pool and Spa

Pool towels

Layout

Window

Physical distancing

Single-room AC for guest accommodation
King Room with Balcony
Room Type: Double
Room Size: 24 m2
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Towels, Toilet paper, Toilet, Shampoo, Conditioner, Guest bathroom, Shower, Body soap, Free toiletries, Private bathroom

General

Safe, Soundproof, Key access, Air conditioning, Mosquito net, Laptop safe, Private entrance, Trash cans

Media & Technology

Streaming service (like Netflix), TV, Flat-screen TV

Outdoors

Balcony, Terrace, Outdoor furniture

Living Area

Desk, Sitting area

View

View, Inner courtyard view, Pool view, Garden view

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet

Kitchen

Cleaning products

Accessibility

Upper floors accessible by stairs only

Room amenities

Clothes rack, Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Adapter

Pool and Spa

Pool towels

Layout

Window

Physical distancing

Single-room AC for guest accommodation
King Suite with Pool View
Room Type: Suite
Room Size: 26 m2
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Towels, Toilet paper, Toilet, Shampoo, Conditioner, Guest bathroom, Shower, Body soap, Free toiletries, Private bathroom

General

Safe, Soundproof, Key access, Air conditioning, Mosquito net, Laptop safe, Private entrance, Trash cans

Media & Technology

Streaming service (like Netflix), TV, Flat-screen TV

Outdoors

Balcony, Outdoor furniture

Living Area

Desk, Sitting area

View

View, Inner courtyard view, Pool view, Garden view

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet

Kitchen

Cleaning products

Accessibility

Upper floors accessible by stairs only

Room amenities

Clothes rack, Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Adapter

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Mario Villanueva Madrid hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mario Villanueva Madrid hotel?

Check-in time for Mario Villanueva Madrid hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mario Villanueva Madrid hotel have a swimming pool?

Yes, this Mario Villanueva Madrid hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mario Villanueva Madrid hotel?

Best-rates for the Mario Villanueva Madrid hotel starts from $90 per night with includes Internet, Designated Smoking Area, Oceanfront, Transportation/Shuttle, Security/Safety, Guest Services, Restaurant, Air Conditioner, Pool, TV, Bedding/Linens, Breakfast, Child Friendly, Sports/Activities, Bar, View, Ocean View, Balcony/Terrace, Spa, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mario Villanueva Madrid hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mario Villanueva Madrid hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mario Villanueva Madrid hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mario Villanueva Madrid hotel?

Based on the information reported by the owner or manager, the Mario Villanueva Madrid hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mario Villanueva Madrid hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD90
You will be redirected to  
Hot Deal - It has been viewed 9 times today
Not the right fit? Check out our other properties in Mario Villanueva Madrid
Departamento Sueñitos en Bacalar From US $85
         

8.0 (1 Review)
Apartment
  • Air Conditioner
  • Parking
  • Pool
Viajero Bacalar Hostel From US $64
         

9.8 (11 Reviews)
Hostel
  • Air Conditioner
  • Pool
  • Balcony/Terrace
Bolontikú From US $64
         

|
10.0 (2 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • View
Casa Mexico Lindo - Boutique Hostel From US $448
         

9.7 (60 Reviews)
House
  • Air Conditioner
  • Parking
  • Pool
AMURA LAKE HOUSE From US $488
         

2.0 (1 Review)
House
  • Air Conditioner
  • Parking
  • Pet Friendly
Mantra Homestay From US $18
         

9.6 (16 Reviews)
House
  • Parking
  • Pet Friendly
  • View
Charming HOUSE BEST LOCATION Walk Everywhere! From US $99
         

10.0 (4 Reviews)
House
  • Air Conditioner
  • Parking
  • Balcony/Terrace
Private Bungalow @ Bacalar 7 Colors Lagoon From US $880
         

10.0 (2 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Balcony/Terrace
LAGOON SPECIAL Suite: Bikes & Kayaks! 50% OFF From US $1,463
         

10.0 (1 Review)
Apartment
  • Air Conditioner
  • Parking
  • Balcony/Terrace
Romantic Lagoon Special GREAT Location From US $1,194
         

10.0 (1 Review)
Apartment
  • Air Conditioner
  • Parking
  • Balcony/Terrace
Lagoon Front Hut: Daily Cleaning, Bikes & Kayaks! From US $90
         

9.4 (3 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Balcony/Terrace
Exclusive Palafito @ Bacalar Lagoon Front From US $1,584
         

8.0 (1 Review)
Apartment
  • Air Conditioner
  • Parking
  • Balcony/Terrace
Double Room with Terrace + Breakfast - Bacalar From US $137
         

New
Bed & Breakfast
  • Air Conditioner
  • Security/Safety
  • Bedding/Linens
Room in front of the pool + Breakfast -Bacalar From US $77
         

New
Bed & Breakfast
  • Air Conditioner
  • Security/Safety
  • Bedding/Linens