Collection O Faisano Boutique Luxury Hotel, Tulum Beach | Hotel in Tulum

| 8.6 (132 Reviews) |  1 Bathroom
Zama Hotel | Collection O Faisano Boutique Luxury Hotel, Tulum Beach

Hotel in Zama, Tulum

This smoke-free hotel features 2 outdoor pools, a restaurant, and a bar/lounge. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Collection O Faisano Boutique Luxury Hotel, Tulum Beach offers 24 air-conditioned accommodations with minibars and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch Smart televisions come with satellite channels and first-run movies. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.


2 outdoor swimming pools are on site along with a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Free toiletries
  • Soap
  • Bathrobes
  • Toilet paper
  • Towels
  • Rainfall showerhead
  • Hair dryer
  • Shower
  • Private bathroom
Bedroom
  • Air conditioning
  • Premium bedding
  • Bed sheets
  • Iron/ironing board (on request)
  • Desk
  • Separate sitting area
  • Phone
  • LED light bulbs
Breakfast
  • Room service available
  • 1 poolside bar and 1 bar
  • Hosted evening meal available daily for a fee of USD 30
  • Coffee/tea in common area(s)
  • 1 restaurant and 1 coffee shop/cafe
  • Free daily reception
  • Champagne service
  • Minibar
  • Free bottled water
Parking
  • Wheelchair-accessible parking available
  • Onsite parking available only on request
  • Shopping center shuttle (surcharge)
  • Limited onsite parking
  • Ferry terminal shuttle (surcharge)
  • Free secured, uncovered self parking on site
Accessibility
  • Tile flooring in room
  • Smooth flooring in public areas
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Stair-free path to entrance
  • This property does not have elevators
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
Activities
  • Beach access
  • Private picnics
  • Hot tub
  • Winery release events
  • Spa services
  • 2 outdoor pools
  • Bike parking
  • Bicycle rentals
  • Concerts/live shows
Entertainment
  • Satellite channels
  • First-run movies
  • 32-inch Smart TV
General
  • Front-desk safe
  • English
  • Spanish
  • Local artist showcase
  • At least 80% of food locally-sourced
  • Smoke-free property
  • Games
  • Romance packages available
  • Couples dining
  • At least 80% organic food
Guest Services
  • 2 outdoor pools
  • Snack bar/deli
  • 24-hour front desk
  • Luggage storage
  • Daily housekeeping
  • Multilingual staff
Internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Outdoor furniture
  • Nature reserve
  • Pool sun loungers
  • Rooftop terrace
Spa
  • Massages

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! one child 3 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Hosted evening meal: usd 30 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Anna Frey
Apr 7, 2026 06:20:28 AM
Review Score:   6
Summary: This place was fine, given the very cheap price point. However, the description is very misleading or just plain wrong on several points. As an example, it says that there is a restaurant where you can get breakfast and dinner. However, this was not the case. There wasn’t even something as simple as a coffee maker. Moreover, the cleaning wasn’t the best. The pool was filthy why we did not get into it even once.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Two beds
Room Size: 366 square feet m2
2 Double Beds
Deluxe Two beds

General

Number of living rooms 0, Number of bedrooms - 1, Square feet - 366, Square meters - 34, Bed count minimum 2, Ping - 10, Bed count maximum 2
Standard Two Beds
Room Size: 495 square feet m2
2 Double Beds
Standard Two Beds

General

Number of living rooms 0, Number of bedrooms - 1, Square feet - 495, Ping - 14, Square meters - 46, Bed count minimum 2, Bed count maximum 2
Deluxe with Jacuzzi
Room Size: 646 square feet m2
1 King Bed
Deluxe with Jacuzzi

General

Square feet - 646, Number of living rooms 0, Square meters - 60, Number of bedrooms - 1, Ping - 18, Bed count minimum 1, Bed count maximum 1
Deluxe Suite room
Room Size: 355 square feet m2
1 King Bed
Deluxe Suite room

General

Number of living rooms 0, Number of bedrooms - 1, Square feet - 355, Bed count minimum 1, Bed count maximum 1, Square meters - 33, Ping - 10
Superior
Room Size: 635 square feet m2
1 King Bed
Superior

General

Square feet - 635, Number of living rooms 0, Number of bedrooms - 1, Ping - 18, Square meters - 59, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Zama hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Zama hotel have a swimming pool?

Yes, this Zama hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zama hotel?

Best-rates for the Zama hotel starts from $38 per night with includes Restaurant, Parking, Balcony/Terrace, Sports/Activities, Bedding/Linens, Spa, Entertainment, Hot Tub, Air Conditioner, Toiletries, Pool, Transportation/Shuttle, Security/Safety, Guest Services, Child Friendly, Laundry, TV, Accessibility, Wellness Facilities, Bar, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zama hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zama hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zama hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zama hotel?

Based on the information reported by the owner or manager, the Zama hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zama hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD38
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