Is this Costa Maya resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Costa Maya resort have a swimming pool?

Yes, this Costa Maya resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Costa Maya resort?

Best-rates for the Costa Maya resort starts from $373 per night with includes Parking, TV, Business Services, Restaurant, Internet, Balcony/Terrace, Spa, Bar, Kitchen, Air Conditioner, Pool, Sports/Activities, Bedding/Linens, Wellness Facilities, Guest Services, Entertainment, Eco Friendly, Laundry, Security/Safety, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Costa Maya resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Costa Maya resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Costa Maya resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Costa Maya resort?

Based on the information reported by the owner or manager, the Costa Maya resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Costa Maya resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Costa Maya resort are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Dreams Cozumel Cape Resort & Spa - All Inclusive | Resort in Cozumel

| 7.8 (383 Reviews) | 1 Bathroom

Costa Maya Resort | Dreams Cozumel Cape Resort & Spa - All Inclusive

Resort in Costa Maya, Cozumel

On private beach with outdoor pool, near Mr. Sancho's Beach Club
Catch some rays on Dreams Cozumel Cape Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Dreams Cozumel Cape Resort & Spa - All Inclusive offers 154 air-conditioned accommodations with safes and slippers. These individually decorated and furnished accommodations include single sofa beds. 55-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers with rainfall showerheads, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
A private beach and complimentary bicycles are featured at the property. In addition to an outdoor pool, other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Balcony/Terrace

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Eco Friendly

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Soap

Towels

Rainfall showerhead

Shower

Toilet paper

Hair dryer

Bedroom

Blackout drapes/curtains

Single sofa bed

Air conditioning

Bed sheets

Free rollaway beds

Laptop-friendly workspace

Local maps

Restaurant dining guide

Guidebooks/recommendations

Individually furnished

Eco-friendly cleaning products used

Individually decorated

Slippers

Iron/ironing board

Phone

Connecting rooms available

Safe

Breakfast

Coffee/tea in common area(s)

2 beach bars, 2 bars/lounges and 1 poolside bar

24-hour room service

4 restaurants and 1 coffee shop/cafe

Minibar

Coffee/tea maker

Parking

Free self parking on site

Accessibility

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Upper floors accessible by stairs only

This property does not have elevators

Activities

Full-service spa

Free bicycle rentals

Outdoor pool

Fitness center

Fitness classes

Yoga classes

Snorkeling

Entertainment

55-inch flat-screen TV

Satellite channels

General

Conference center

Front-desk safe

ATM/banking services

Gift shop/newsstand

Spanish

English

Smoke-free property

Vegetarian dining options

Guest Services

Sofa bed

Outdoor pool

Free rollaway/extra beds

Laundry facilities

Snack bar/deli

Free children's club

Concierge services

Daily housekeeping

Wedding services

Porter/bellhop

Tour/ticket assistance

Dry cleaning service

Hair salon

Laundry facilities

24-hour front desk

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: WiFi

Outdoors

Pool sun loungers

Garden

Outdoor entertainment area

Private beachfront location

Spa

Manicures and pedicures

Outdoor treatment areas

4 treatment rooms

Massage/treatment rooms

Body treatments

Body scrubs

Hydrotherapy

Couples treatment room(s)

Massage - hot stone

Body wraps

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime

Check-out

Check-out before noon

Child Policy

Children are welcome. free rollaway/extra beds! cribs (infant beds) are not available.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system and eco-friendly cleaning products

Reviews

Scott

Aug 15, 2025 04:23:29 AM

Review Score: 4

Summary: We will not return. We went last year and had such a good time my husband and I went back again this year. We will not return. Hyatt took over this property a couple of years ago and are making changes in all the wrong ways. The food quality went from excellent to mediocre at best. We were woken up each morning at 8:30 by construction workers using a jack-hammer right outside our door (no exaggeration!). When we complained about the noise we were told we could change rooms if we felt it was necessary, but not until 3:00 or 4:00. There were no other concessions or solutions offered and the manager never contacted us (no surprise there). Our swim-out pool had a ring of green slime on the walls around it. I watched them clean the pool walls every day last year and not once this year. Overall, the property looks run-down. On the positive side, the snorkeling from the beach is excellent.

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Suite, 2 Double Beds, Pool View (Preferred Club - Swim Out) Room Size: m² 2 Double Beds	General Number of living rooms 0, Bathrobes, Private bathroom, Pool view, Number of bedrooms - 1, Bed count minimum 2, Extra bed count 2, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, 1 King Bed, Pool View (Preferred Club - Swim Out) Room Size: m² 1 King Bed	General Number of living rooms 0, Bathrobes, Private bathroom, Pool view, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Number of bathrooms - 1
Junior Suite, 1 King Bed, Beachfront (Preferred Club - Swim Out) Room Size: m² 1 King Bed	General Number of living rooms 0, Bathrobes, Private bathroom, Number of bedrooms - 1, Sea view, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Number of bathrooms - 1
Family Suite (Preferred Club) Room Size: m² 1 King Bed 2 Double Beds	General Number of living rooms 0, Bathrobes, Private bathroom, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 2, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, 2 Double Beds, Ocean View (Preferred Club) Room Size: m² 2 Double Beds	General Number of living rooms 0, Bathrobes, Private bathroom, Number of bedrooms - 1, Ocean view, Bed count minimum 2, Extra bed count 2, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, 2 Double Beds, Oceanfront (Preferred Club) Room Size: m² 2 Double Beds	General Number of living rooms 0, Bathrobes, Private bathroom, Number of bedrooms - 1, Ocean view, Bed count minimum 2, Extra bed count 2, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, 2 Double Beds (Preferred Club - Tropical View) Room Size: m² 2 Double Beds	General Number of living rooms 0, Bathrobes, Private bathroom, Number of bedrooms - 1, Garden view, Bed count minimum 2, Extra bed count 2, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, 2 Double Beds, Pool View (Preferred Club) Room Size: m² 2 Double Beds	General Number of living rooms 0, Bathrobes, Private bathroom, Pool view, Number of bedrooms - 1, Bed count minimum 2, Extra bed count 2, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, 1 King Bed, Oceanfront (Preferred Club) Room Size: m² 1 King Bed	General Number of living rooms 0, Bathrobes, Private bathroom, Number of bedrooms - 1, Bed count minimum 1, Ocean view, Bed count maximum 1, Extra bed count 2, Number of bathrooms - 1
Junior Suite, 1 King Bed, Pool View (Preferred Club) Room Size: m² 1 King Bed	General Number of living rooms 0, Bathrobes, Private bathroom, Pool view, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Number of bathrooms - 1
Preferred Club Junior Suite King Room Size: m² 1 King Bed	General Number of living rooms 0, Bathrobes, Private bathroom, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Number of bathrooms - 1
Junior Suite, 1 King Bed, Ocean View (Preferred Club) Room Size: m² 1 King Bed	General Number of living rooms 0, Bathrobes, Private bathroom, Number of bedrooms - 1, Bed count minimum 1, Ocean view, Bed count maximum 1, Extra bed count 2, Number of bathrooms - 1
Suite, 1 King Bed, Ocean View (Master) Room Size: m² 1 King Bed	General Number of living rooms 0, Bathrobes, Private bathroom, Number of bedrooms - 1, Bed count minimum 1, Ocean view, Bed count maximum 1, Extra bed count 2, Private pool, Number of bathrooms - 1
Junior Suite, 2 Double Beds, Beachfront (Preferred Club - Swim Out) Room Size: m² 2 Double Beds	General Number of living rooms 0, Bathrobes, Private bathroom, Number of bedrooms - 1, Ocean view, Bed count minimum 2, Extra bed count 2, Number of bathrooms - 1, Bed count maximum 2