Is this Eterna Tulum pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Eterna Tulum?

Check-in time for Eterna Tulum starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Eterna Tulum have a swimming pool?

Yes, this Eterna Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Eterna Tulum?

Best-rates for the Eterna Tulum starts from $117 per night with includes Parking, Pool, View, Ocean View, Bar, Internet, Laundry, Designated Smoking Area, Guest Services, Air Conditioner, Wheelchair Accessible, Fireplace/Heating, Balcony/Terrace, Oceanfront, Accessibility, Transportation/Shuttle, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Eterna Tulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Eterna Tulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Eterna Tulum is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Eterna Tulum?

Based on the information reported by the owner or manager, the Eterna Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Eterna Tulum?

Based on the information reported by the owner or manager, details for the cancellation policy for the Eterna Tulum are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Eterna Tulum | Hotel in Tulum

| 7.2 (288 Reviews) | 5 Bathrooms 12 Guests

Hotel in La Veleta, Tulum

Located in Tulum, 3.4 mi from Tulum Archaeological Site, Eterna Tulum features accommodations with an outdoor swimming pool, free private parking, a garden and a terrace. Featuring a restaurant, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodations provides room service, a concierge service and organizing tours for guests. At the hotel, the rooms include a wardrobe. Rooms at Eterna Tulum include bed linen and towels. Tulum Bus station is 0.9 mi from the accommodations, while Bus station Tulum Ruins is 2.9 mi from the property. The nearest airport is Cozumel International, 50 mi from Eterna Tulum, and the property offers a paid airport shuttle service.

Eterna Tulum is located in Tulum.

This 9 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Ocean View, Bar, Internet, and several others. This is a 4 star rated property and has over 288 reviews with the average score of 7.2 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 9 Bedrooms Hotel if you want to learn more about this place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Eterna Tulum in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Eterna Tulum”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Fireplace/Heating

Bar

Guest Services

Internet

Laundry

Facility Overview

Parking

Accessible parking

Parking

Free parking

Private Parking

Parking on site

Accessibility

Wheelchair accessible

Visual aids (Braille)

General

Air conditioning

Facilities for disabled guests

Designated smoking area

Smoke-free property

Heating

Non-smoking rooms

Adults only

Guest Services

Concierge

Daily housekeeping

Shuttle service (additional charge)

Suit press

Baggage storage

Tour desk

Airport shuttle (additional charge)

Private check-in/out

Shuttle service

Express check-in/out

Airport shuttle

Invoice provided

Internet

Wifi

Free Wifi

Internet

Outdoors

Sun deck

Garden

Terrace

Outdoor pool

Outdoor furniture

Outdoor pool (year-round)

Security/Safety

24-hour security

CCTV in common areas

Key card access

Smoke alarms

Key access

CCTV outside property

Fire extinguishers

Guest accommodation sealed after cleaning

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Property cleaned by professional cleaning companies

Physical distancing in dining areas

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Hand sanitizer in guest accommodation and common areas

First aid kits available

Cashless payment available

Contactless check-in/out

Physical distancing rules followed

Spa

Beach chairs/Loungers

Rooftop pool

Pool bar

Swimming pool

Plunge pool

Transportation/Shuttle

Airport pickup

Airport drop-off

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

Located in tulum, 3.4 mi from tulum archaeological site, eterna tulum features accommodations with an outdoor swimming pool, free private parking, a garden and a terrace. featuring a restaurant, the 4-star hotel has air-conditioned rooms with free wifi, each with a private bathroom. the accommodations provides room service, a concierge service and organizing tours for guests, at the hotel, the rooms include a wardrobe. at eterna tulum rooms include bed linen and towels, no breakfast, tulum bus station is 0.9 mi from the accommodations, while bus station tulum ruins is 2.9 mi from the property. the nearest airport is cozumel international, 50 mi from eterna tulum, and the property offers a paid airport shuttle service, (no restaurant at the hotel)please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions.

Reviews

Value for money:

8.75

Location:

7.33

Staff:

9.01

Facilities:

8.67

Comfort:

8.98

Cleanliness:

9.01

Robert

Apr 7, 2025 07:00:00 AM

Review Score: 10

USA

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Check in was quick and kind. Location; perfect. The staff super helpful and the room was amazing. Will always stay here again.

Summary: The Best.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room Room Type: Double Room Size: 38 m² 1 Full bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Hairdryer, Toilet, Free toiletries, Towels, Shampoo, Toilet paper, Towels/Sheets (extra fee), Shower, Bathtub or shower, Body soap, Private bathroom General Air conditioning, Iron, Carpeted, Mosquito net, Private entrance, Suit press, Carbon monoxide detector, Smoke Alarm, Trash cans, Tile/Marble floor, Hypoallergenic, Ironing facilities Kitchen Refrigerator, Microwave, Kitchen, Kitchenware, Cleaning products, Kitchenette Outdoors Balcony, Patio, Terrace Living Area Sofa Bedroom Linens, Wardrobe or closet Room Amenities Socket near the bed, Hypoallergenic pillow, Clothes rack, Sofa bed Pool and Spa Pool towels, Rooftop pool Media & Technology Mobile hotspot device
Deluxe Double Room with Balcony Room Type: Double Room Size: 38 m² 2 Full bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Hairdryer, Toilet, Free toiletries, Towels, Shampoo, Toilet paper, Towels/Sheets (extra fee), Shower, Bathtub or shower, Body soap, Private bathroom General Air conditioning, Iron, Carpeted, Mosquito net, Private entrance, Suit press, Carbon monoxide detector, Smoke Alarm, Trash cans, Tile/Marble floor, Hypoallergenic, Ironing facilities Kitchen Refrigerator, Microwave, Kitchen, Kitchenware, Cleaning products, Kitchenette Outdoors Balcony Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Socket near the bed, Hypoallergenic pillow, Clothes rack Pool and Spa Pool towels, Rooftop pool Media & Technology Mobile hotspot device
Suite with Terrace Room Type: Suite Room Size: 67 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Hairdryer, Toilet, Free toiletries, Towels, Shampoo, Toilet paper, Towels/Sheets (extra fee), Shower, Bathtub or shower, Body soap, Private bathroom Media & Technology TV, Flat-screen TV, Streaming service (like Netflix), Mobile hotspot device General Air conditioning, Iron, Carpeted, Mosquito net, Private entrance, Suit press, Carbon monoxide detector, Smoke Alarm, Trash cans, Tile/Marble floor, Hypoallergenic, Ironing facilities Kitchen Refrigerator, Microwave, Kitchen, Kitchenware, Cleaning products, Kitchenette Outdoors Balcony, Outdoor furniture, Patio, Terrace Living Area Desk, Sofa Bedroom Linens, Extra long beds (> 6.5 ft), Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Socket near the bed, Hypoallergenic pillow, Clothes rack, Sofa bed Pool and Spa Pool towels, Rooftop pool
Suite with Private Pool Room Type: Suite Room Size: 67 m² 1 Full bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Hairdryer, Toilet, Free toiletries, Towels, Shampoo, Toilet paper, Towels/Sheets (extra fee), Shower, Bathtub or shower, Body soap, Private bathroom Media & Technology TV, Flat-screen TV, Streaming service (like Netflix), Mobile hotspot device General Air conditioning, Iron, Carpeted, Mosquito net, Private entrance, Suit press, Carbon monoxide detector, Smoke Alarm, Trash cans, Tile/Marble floor, Hypoallergenic, Ironing facilities Kitchen Refrigerator, Microwave, Kitchen, Kitchenware, Cleaning products, Kitchenette Outdoors Terrace, Private pool, Outdoor furniture, Balcony, Patio Living Area Desk, Sofa Bedroom Linens, Extra long beds (> 6.5 ft), Wardrobe or closet View View Accessibility Upper floors accessible by stairs only Room Amenities Socket near the bed, Hypoallergenic pillow, Clothes rack, Sofa bed Pool and Spa Pool towels, Plunge Pool, Rooftop pool Exclusive services Access to private pool
Double Room with Pool View Room Type: Double Room Size: 38 m² 1 Full bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Hairdryer, Toilet, Free toiletries, Towels, Shampoo, Toilet paper, Towels/Sheets (extra fee), Shower, Bathtub or shower, Body soap, Private bathroom General Air conditioning, Iron, Carpeted, Mosquito net, Private entrance, Suit press, Carbon monoxide detector, Smoke Alarm, Trash cans, Tile/Marble floor, Hypoallergenic, Ironing facilities Kitchen Refrigerator, Microwave, Kitchen, Kitchenware, Cleaning products, Kitchenette Outdoors Private pool, Patio Living Area Sofa Bedroom Linens, Wardrobe or closet Accessibility Entire unit located on ground floor Room Amenities Socket near the bed, Hypoallergenic pillow, Clothes rack, Sofa bed Pool and Spa Pool towels, Plunge Pool, Rooftop pool Media & Technology Mobile hotspot device Exclusive services Access to private pool

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Eterna Tulum | Hotel in Tulum

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Hotel in La Veleta, Tulum

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