Is this Hilo resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hilo resort have a swimming pool?

Yes, this Hilo resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hilo resort?

Best-rates for the Hilo resort starts from $249 per night with includes Bedding/Linens, Fireplace/Heating, Parking, TV, Accessibility, Wellness Facilities, Bar, Internet, Laundry, Pool, Wheelchair Accessible, Restaurant, Breakfast, Child Friendly, Kitchen, Entertainment, Air Conditioner, Designated Smoking Area, Balcony/Terrace, Business Services, Sports/Activities, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hilo resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hilo resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hilo resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hilo resort?

Based on the information reported by the owner or manager, the Hilo resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hilo resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Grand Naniloa Hotel Hilo - a Doubletree by Hilton | Resort in Hilo

| 8.2 (1296 Reviews) | 1 Bathroom

Hilo Resort | Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Resort in Hilo

Oceanfront resort with 2 bars/lounges, near Coconut Island Park
Catch some rays at the beach, practice your swing at Grand Naniloa Hotel Hilo - a Doubletree by Hilton's onsite golf course, or enjoy snorkeling.
Weekly housekeeping is available.
Grand Naniloa Hotel Hilo - a Doubletree by Hilton offers 379 accommodations with laptop-compatible safes and safes. 48-inch LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered weekly and microwaves can be requested. Housekeeping is provided on a limited basis.

Guests can play rounds at the 9-hole golf course. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Eco-friendly toiletries

Hair dryer

Private bathroom

Toothbrush and toothpaste (on request)

Towels

Bedroom

Free cribs/infant beds

Air conditioning (climate-controlled)

Bed sheets

Recycling

Connecting rooms available

Desk

Laptop-compatible safe

Desk chair

LED light bulbs

Mobile key entry

Energy-saving switches

Phone

Water-efficient showers only

Breakfast

2 bars/lounges

1 restaurant

Full breakfast available for a fee daily 6:30 AM–10:30 AM

Room service available

Coffee/tea in common area(s)

Coffee/tea maker

Refrigerator

Microwave

Parking

Wheelchair-accessible parking and van parking available

Valet parking on site (USD 30 per night; includes in/out privileges)

Accessibility

4 on-site accessible parking spaces

Wheelchair-accessible path to elevator

Wheelchair-accessible van parking

Braille signage

Stair-free path to entrance

Wheelchair-accessible concierge desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Phone accessibility kit

Well-lit path to entrance

Wheelchair-accessible pool

Wheelchair-accessible parking

Wheelchair-accessible public washroom

Elevator

Wheelchair-accessible fitness center

Wheelchair-accessible business center

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible path of travel

Activities

Scuba diving

Ecotours

Windsurfing

Cave exploring

Hiking/biking trails

Ziplining

Helicopter/airplane tours

24-hour fitness center

Golf driving range

Outdoor pool

Sailing

Snorkeling

Kayaking

Canoeing

Golf course

Fishing

Surfing/body boarding

Boat tours

Bicycle rentals

Entertainment

Cable channels

48-inch LCD TV

General

Conference space (11001 square feet)

Business center

Computer station

Meeting room

Gift shop/newsstand

Front-desk safe

ATM/banking services

Elevator

Vending machine

Banquet hall

English

Japanese

Fireplace in lobby

Reusable tableware only

No plastic drinking straws

Biodegradable drinking straws

Locally-owned & organized tours & activities

100% renewable energy

Vegan dining options

Biodegradable coffee stirrers

At least 80% of food locally-sourced

Comprehensive food waste policy

Double-glazed windows

Humane treatment of captive wild animals

Local artist showcase

No plastic water bottles

No plastic coffee stirrers

Vegetarian dining options

TV in lobby

No plastic soda bottles

Comprehensive recycling policy

Designated smoking areas

At least 80% organic food

At least 80% lighting from LEDs

Reusable cups only

Local culture & ecosystem education

Guest Services

Refrigerator

Microwave

Outdoor pool

Free cribs/infant beds

Laundry facilities

Luggage storage

Multilingual staff

Concierge services

Golf cart

Porter/bellhop

Housekeeping (weekly)

Dry cleaning service

Wedding services

Tour/ticket assistance

Golf pro shop

Laundry facilities

24-hour front desk

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

Outdoors

Beachfront location

Vegetable garden

Terrace

Pool cabanas (surcharge)

Pool sun loungers

Picnic area

Garden

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 21

Check-out

A late check-out fee will be charged check-out before 11 am contactless check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! up to 2 children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Valet parking fee: usd 30 per night (in/out privileges) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed tax id - w 50540186.01 the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses solar energy, plus a grey water recycling system

Reviews

Mark

Jan 25, 2026 09:45:05 PM

Review Score: 8

Summary: View

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 2 Queen Beds, Non Smoking Room Size: 298 square feet m² 2 Queen Beds	General Ping - 8.37, Square meters - 28, Shower only, Mountain view, Square feet - 298, Bed count minimum 2, Bed count maximum 2
Room, 1 Queen Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub) Room Size: 369 square feet m² 1 Queen Bed	General Number of living rooms 0, Square feet - 369, Number of bedrooms - 0, Doorbell/telephone notification, Bathtub only, Grab bar - in bathtub, Square meters - 34, Accessible bathtub, Ping - 10, Bed count minimum 1, Ocean view, Lanai, Bed count maximum 1
Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower) Room Size: 369 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 369, Grab bar - in shower, Number of bedrooms - 0, Doorbell/telephone notification, Shower only, Transfer shower, Mountain view, Wheelchair accessible, Square meters - 34, Ping - 10, Portable shower seat, Bed count minimum 1, Bed count maximum 1
Suite, 1 Bedroom, Non Smoking (with Soaker Tub) Room Size: 550 square feet m² 1 King Bed	General Bathrobes, Square meters - 51, Deep soaking bathtub, Separate bathtub and shower, Ping - 15.46, Square feet - 550, Sofa bed, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1
Room, 2 Queen Beds, Non Smoking, Ocean View Room Size: 298 square feet m² 2 Queen Beds	General Ping - 8.37, Square meters - 28, Shower only, Extra bed count 0, Square feet - 298, Ocean view, Bed count minimum 2, Bed count maximum 2
Junior Suite, 1 King Bed, Non Smoking, Oceanfront Room Size: 742 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 742, Ping - 20.85, Number of bedrooms - 0, Kitchenette, Shower only, Sofa bed, Stovetop, Square meters - 69, Extra bed count 1, Bathrobes, Separate sitting area, Bed count minimum 1, Ocean view, Bed count maximum 1
Room, 2 Queen Beds, Lanai, Oceanfront Room Size: 369 square feet m² 2 Queen Beds	General Ping - 10.37, Square feet - 369, Shower only, Square meters - 34, Ocean view, Lanai, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub) Room Size: 369 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 369, Number of bedrooms - 0, Doorbell/telephone notification, Bathtub only, Grab bar - in bathtub, Square meters - 34, Accessible bathtub, Ping - 10.37, Bay view, Bed count minimum 1, Lanai, Bed count maximum 1
Room, 1 King Bed, Non Smoking Room Size: 298 square feet m² 1 King Bed	General Ping - 8.37, Square meters - 28, Shower only, Mountain view, Bed count minimum 1, Square feet - 298, Bed count maximum 1
Room, 1 King Bed, Lanai, Oceanfront Room Size: 369 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 369, Number of bedrooms - 0, Shower only, Bed count minimum 1, Square meters - 34, Ocean view, Lanai, Bed count maximum 1, Ping - 10
Room, 1 King Bed, Non Smoking, Ocean View Room Size: 298 square feet m² 1 King Bed	General Ping - 8.37, Square meters - 28, Shower only, Bed count minimum 1, Square feet - 298, Ocean view, Bed count maximum 1
Room, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower) Room Size: 330 square feet m² 1 Queen Bed	General Number of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Doorbell/telephone notification, Wheelchair-width doorways, Low-height counters/sink, Square feet - 330, Shower only, Wheelchair accessible, Lowered peephole/view port in door, Portable shower seat, Square meters - 31, Low-height bed, Ping - 9.27, Bed count minimum 1, Ocean view, Roll-in shower, Bed count maximum 1