Hard Rock Hotel Guadalajara | Hotel in Zapopan

| 9.0 (2437 Reviews) |  1 Bathroom
Zapopan Hotel | Hard Rock Hotel Guadalajara

Hotel in Zapopan

Pet-friendly hotel with a full-service spa connected to the convention center in Zapopan
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Hard Rock Hotel Guadalajara offers 348 accommodations with free minibar items and safes. 49-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Zapopan hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Amenities

Air Conditioner
Parking
Other
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight early check-in is available for a fee early check-in subject to availability late check-in fee for check-in between 5:00 am and 3:00 pm late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon late check-out subject to availability
Child Policy
Children are welcome.
Payment Policy
Fee for buffet breakfast: approximately mxn 340 for adults and mxn 150 for children airport shuttle fee: mxn 650 per vehicle (maximum occupancy 4) self parking fee: mxn 60 per day covered valet parking fee: mxn 60 per day (in/out privileges) pet deposit: mxn 2000 per stay pet fee: mxn 1500 per pet, per day service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-in fee for check-in between 5:00 am and 3:00 pm late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 50 lbs per pet) food and water bowls and litter boxes are available pets allowed for an extra charge of mxn 1500 per pet, per day, plus a deposit of mxn 2000 per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Jeannette
Aug 12, 2025 07:32:14 AM
Review Score:   8
Summary: The hotel was fine — the bed was comfortable and the room was clean, but overall it wasn’t anything special. I was disappointed with the service, especially for a hotel in Mexico where we usually have great experiences. Room service coffee was cold every morning we ordered it (three days in a row), and it was the only option before 8am since the Starbucks didn’t open until then. The menu items weren’t available, and when I asked, I was told the menu had changed, but staff didn’t seem interested in explaining what was available instead. It just didn’t compare to the great experience we had at another hotel in Tequila during the same trip. Next time we're in Guadalajara, we’ll try a more authentic place.
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