Hard Rock Hotel Riviera Maya - All Inclusive | Resort in Puerto Aventuras
Resort in Puerto Aventuras
Located in Puerto Aventuras, 13 miles from ADO International Bus Station, Hard Rock Hotel Riviera Maya - All Inclusive provides accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Among the various facilities are a garden, a private beach area, as well as a shared lounge. The property has a 24-hour front desk, airport transportation, a kids' club and free WiFi. A buffet, continental or American breakfast is served at the property. At the resort you'll find a restaurant serving American, Brazilian and Japanese cuisine. Vegetarian, vegan and gluten-free options can also be requested. Hard Rock Hotel Riviera Maya - All Inclusive has a terrace. Playa del Carmen Maritime Terminal is 14 miles from the accommodation, while Tulum Archeological Site is 28 miles away. Cozumel International Airport is 22 miles from the property.
Hard Rock Hotel Riviera Maya - All Inclusive is located in Puerto Aventuras.
This 1121 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Ocean View, Transportation/Shuttle, Restaurant, and several others. This is a 5 star rated property and has over 188 reviews with the average score of 8.2 . Coming to Puerto Aventuras and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.
You can check the reviews and description of this 1121 Bedrooms Resort if you want to learn more about this place in Puerto Aventuras. These details are authentic, as they are provided by our partner, booking.com.
This Hard Rock Hotel Riviera Maya - All Inclusive in Puerto Aventuras is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hard Rock Hotel Riviera Maya - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.
Amenities
Facility Overview
-
Restaurant
-
Snack bar
-
Bar
-
Free parking
-
Accessible parking
-
Parking
-
Parking on site
-
Private Parking
-
Tennis court
-
Pedicure
-
Fitness center
-
Beachfront
-
Spa
-
Hair coloring
-
Evening entertainment
-
Entertainment staff
-
Body scrub
-
Light therapy
-
Spa facilities
-
Body treatments
-
Karaoke
-
Waxing services
-
Haircut
-
Spa/Wellness packages
-
Beauty services
-
Private beach area
-
Locker rooms
-
Facial treatments
-
Sauna
-
Beach
-
Water park
-
Kids' club
-
Hairstyling
-
Manicure
-
Fitness classes
-
Spa lounge/Relaxation area
-
Massage
-
Body wrap
-
Yoga classes
-
Makeup services
-
Hair treatments
-
Nightclub/DJ
-
Snorkeling
-
Hot tub/Jacuzzi
-
Fitness
-
Canoeing
-
Family rooms
-
Convenience store on site
-
Elevator
-
Air conditioning
-
Safe
-
Hypoallergenic room available
-
Chapel/Shrine
-
Smoke-free property
-
Pet friendly
-
Non-smoking rooms
-
24-hour front desk
-
Airport shuttle (additional charge)
-
Pet bowls
-
Babysitting/Child services
-
Tour desk
-
Meeting/Banquet facilities
-
Hair/Beauty salon
-
Express check-in/out
-
Airport shuttle
-
Room service
-
Valet parking
-
ATM on site
-
Baggage storage
-
Concierge
-
Shared lounge/TV area
-
Daily housekeeping
-
Business center
-
Free Wifi
-
Internet
-
Wifi
-
Outdoor pool
-
Terrace
-
Outdoor pool (year-round)
-
Garden
-
Use of cleaning chemicals that are effective against coronavirus
-
Guest accommodation sealed after cleaning
-
Guests have the option to cancel any cleaning services for their accommodation during their stay
-
Linens, towels, and laundry washed in accordance with local authority guidelines
-
Guest accommodation disinfected between stays
-
Physical distancing in dining areas
-
Delivered food covered securely
-
Breakfast to-go containers
-
Food can be delivered to guest accommodation
-
All plates, cutlery, glasses, and other tableware sanitized
-
Access to healthcare professionals
-
First aid kits available
-
Face masks for guests available
-
Staff follow all safety protocols as directed by local authorities
-
Process in place to check health of guests
-
Hand sanitizer in guest accommodation and common areas
-
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
-
Cashless payment available
-
Contactless check-in/out
-
Screens or physical barriers between staff and guests in appropriate areas
-
Physical distancing rules followed
-
Pool bar
-
Kids' pool
-
Pool with view
-
Swimming pool
-
Beach chairs/Loungers
-
Airport pickup
-
Airport drop-off
Policies
When traveling with pets, please note that the property proposes an optional program at an extra charge of usd 150 per pet, per stay. it includes a pet memory foam bed and access to pet friendly areas where the leash is not required, only pets of less than 18 kg are permitted, and 2 pets maximum per room, reservations made through april 28, 2025, for travel until january 7th, 2026, are eligible to receive a $200 usd resort credit per night, per room. use it on select spa, golf, and luxury services. terms: a 35% fee applies. the credit is nonrefundable, nontransferable, and cannot be redeemed for cash. not combinable with other discounts or credits.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions, guests under the age of 18 can only check in with a parent or official guardian, in the event of an early departure, the property will charge you the full amount for your stay.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Gold Deluxe Double Room
Room Type:
Double
Room Size:
45 m2
|
BathroomFree toiletries, Hairdryer, Towels, Slippers, Conditioner, Private bathroom, Toilet, Toilet paper, Shampoo, Body soap, Bathtub or shower, ShowerGeneralIron, Smoke Alarm, Air conditioning, Safe, Laptop safe, Carbon monoxide detector, Key card accessMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVActivitiesHot tubOutdoorsBalconyServicesWake-up serviceBedroomWardrobe or closet, Childrens' cribs, Alarm clock, LinensViewGarden viewKitchenCoffee machineFood & DrinkBottle of waterRoom amenitiesSocket near the bed, Non-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Diamond Deluxe King Room
Room Type:
Double
Room Size:
45 m2
|
ActivitiesHot tubBedroomChildrens' cribs |
|
Deluxe Family Room
Room Type:
Double
Room Size:
90 m2
|
BathroomFree toiletries, Hairdryer, Towels, Slippers, Conditioner, Private bathroom, Toilet, Toilet paper, Shampoo, Body soap, Bathtub or shower, ShowerGeneralIron, Interconnecting room(s) available, Smoke Alarm, Air conditioning, Safe, Laptop safe, Carbon monoxide detector, Key card accessMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVActivitiesHot tubOutdoorsBalconyServicesWake-up serviceBedroomWardrobe or closet, Childrens' cribs, Alarm clock, LinensViewGarden viewKitchenCoffee machineFood & DrinkBottle of waterRoom amenitiesSocket near the bed, Non-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Deluxe Platinum Sky Terrace King
Room Type:
Double
Room Size:
90 m2
|
BathroomFree toiletries, Hairdryer, Towels, Slippers, Conditioner, Private bathroom, Toilet, Toilet paper, Shampoo, Body soap, Bathtub or shower, ShowerMedia & TechnologyTelephone, Flat-screen TV, TVActivitiesHot tubOutdoorsBalconyGeneralCarbon monoxide detector, Key card access, Laptop safe, Smoke AlarmServicesWake-up serviceBedroomChildrens' cribs, Alarm clock, LinensViewGarden viewKitchenCoffee machineFood & DrinkBottle of waterRoom amenitiesNon-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Platinum Two-Bedroom Suite with Terrace
Room Type:
Double
Room Size:
480 m2
|
ActivitiesHot tubBedroomChildrens' cribs |
|
Gold Deluxe King Room
Room Type:
Triple
Room Size:
45 m2
|
BathroomFree toiletries, Hairdryer, Towels, Slippers, Conditioner, Private bathroom, Toilet, Toilet paper, Shampoo, Body soap, Bathtub or shower, ShowerMedia & TechnologyTelephone, Flat-screen TV, TVActivitiesHot tubOutdoorsBalconyGeneralCarbon monoxide detector, Key card access, Laptop safe, Smoke AlarmServicesWake-up serviceBedroomChildrens' cribs, Alarm clock, LinensViewGarden viewKitchenCoffee machineFood & DrinkBottle of waterRoom amenitiesNon-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Deluxe Platinum Partial Ocean View
Room Type:
Double
Room Size:
45 m2
|
BathroomFree toiletries, Hairdryer, Towels, Slippers, Conditioner, Private bathroom, Toilet, Toilet paper, Shampoo, Body soap, Bathtub or shower, ShowerGeneralIron, Smoke Alarm, Air conditioning, Safe, Laptop safe, Carbon monoxide detector, Key card accessMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVActivitiesHot tubOutdoorsBalconyServicesWake-up serviceBedroomWardrobe or closet, Childrens' cribs, Alarm clock, LinensViewSea viewKitchenCoffee machineFood & DrinkBottle of waterRoom amenitiesSocket near the bed, Non-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Rock Royalty Level - Deluxe Platinum with Two Double Beds
Room Type:
Double
Room Size:
45 m2
|
BathroomFree toiletries, Hairdryer, Towels, Slippers, Conditioner, Private bathroom, Toilet, Toilet paper, Shampoo, Body soap, Bathtub or shower, ShowerMedia & TechnologyTelephone, Flat-screen TV, TVActivitiesHot tubOutdoorsBalconyGeneralCarbon monoxide detector, Key card access, Laptop safe, Smoke AlarmServicesWake-up serviceBedroomChildrens' cribs, Alarm clock, LinensKitchenCoffee machineFood & DrinkBottle of waterRoom amenitiesNon-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Rock Suite Platinum
Room Type:
Suite
Room Size:
179 m2
|
BathroomFree toiletries, Hairdryer, Towels, Slippers, Conditioner, Private bathroom, Toilet, Toilet paper, Shampoo, Body soap, Bathtub or shower, ShowerMedia & TechnologyTelephone, Flat-screen TV, TVActivitiesHot tubKitchenCoffee machine, Kitchenette, Dining tableOutdoorsBalconyLiving AreaSitting area, Dining area, SofaGeneralInterconnecting room(s) available, Smoke Alarm, Key card access, Laptop safe, Carbon monoxide detectorServicesWake-up serviceBedroomChildrens' cribs, Alarm clock, LinensFood & DrinkBottle of waterRoom amenitiesNon-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Heaven Deluxe Diamond King Room– Adults Only
Room Type:
Double
Room Size:
45 m2
|
BathroomFree toiletries, Hairdryer, Towels, Slippers, Conditioner, Toilet, Private bathroom, Toilet paper, Shampoo, Body soap, Bathtub or shower, Spa tub, ShowerGeneralIron, Smoke Alarm, Air conditioning, Trash cans, Safe, Laptop safe, Carbon monoxide detector, Key card access, Ironing facilitiesMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVActivitiesHot tubOutdoorsBalconyInternetWireless internetServicesWake-up serviceBedroomWardrobe or closet, Alarm clock, LinensViewGarden viewKitchenCoffee machineRoom amenitiesNon-feather pillow, Socket near the bed, Clothes rackPool and SpaPool towelsFood & DrinkBottle of waterLayoutWindowExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Heaven Deluxe Gold with Two Double Beds – Adults Only
Room Type:
Double
Room Size:
45 m2
|
BathroomFree toiletries, Hairdryer, Towels, Slippers, Conditioner, Toilet, Private bathroom, Toilet paper, Shampoo, Body soap, Bathtub or shower, Spa tub, ShowerGeneralIron, Smoke Alarm, Air conditioning, Trash cans, Safe, Laptop safe, Carbon monoxide detector, Key card access, Ironing facilitiesMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVActivitiesHot tubOutdoorsBalconyInternetWireless internetServicesWake-up serviceBedroomWardrobe or closet, Alarm clock, LinensViewGarden viewKitchenCoffee machineRoom amenitiesNon-feather pillow, Socket near the bed, Clothes rackPool and SpaPool towelsFood & DrinkBottle of waterLayoutWindowExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Heaven Deluxe Platinum Sky Terrace with King Bed – Adults Only
Room Type:
Suite
Room Size:
8 m2
|
BathroomFree toiletries, Hairdryer, Towels, Slippers, Conditioner, Toilet, Private bathroom, Toilet paper, Shampoo, Body soap, Bathtub or shower, Spa tub, ShowerGeneralIron, Smoke Alarm, Air conditioning, Trash cans, Safe, Laptop safe, Carbon monoxide detector, Key card access, Ironing facilitiesMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVActivitiesHot tubOutdoorsBalcony, TerraceInternetWireless internetServicesWake-up serviceBedroomWardrobe or closet, Alarm clock, LinensViewGarden viewKitchenCoffee machineRoom amenitiesNon-feather pillow, Socket near the bed, Clothes rackPool and SpaPool towelsFood & DrinkBottle of waterLayoutWindowExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Heaven Rock Royalty Level Deluxe Platinum with King Bed – Adults Only
Room Type:
Suite
Room Size:
45 m2
|
BathroomFree toiletries, Hairdryer, Towels, Slippers, Conditioner, Toilet, Private bathroom, Toilet paper, Shampoo, Body soap, Bathtub or shower, Spa tub, ShowerGeneralIron, Smoke Alarm, Air conditioning, Trash cans, Safe, Laptop safe, Carbon monoxide detector, Key card access, Ironing facilitiesMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVActivitiesHot tubOutdoorsBalconyServicesWake-up serviceBedroomWardrobe or closet, Alarm clock, LinensViewSea view, Garden viewKitchenCoffee machineRoom amenitiesNon-feather pillow, Socket near the bed, Clothes rackPool and SpaPool towelsFood & DrinkBottle of waterLayoutWindowExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Heaven Rock Suite Platinum – Adults Only
Room Type:
Double
Room Size:
240 m2
|
BathroomFree toiletries, Hairdryer, Towels, Slippers, Conditioner, Toilet, Private bathroom, Toilet paper, Shampoo, Body soap, Bathtub or shower, Spa tub, ShowerGeneralIron, Interconnecting room(s) available, Smoke Alarm, Air conditioning, Trash cans, Safe, Laptop safe, Carbon monoxide detector, Key card access, Ironing facilitiesMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVActivitiesHot tubKitchenCoffee machine, Kitchenette, Dining tableOutdoorsBalconyLiving AreaSitting area, Dining area, SofaInternetWireless internetServicesWake-up serviceBedroomWardrobe or closet, Alarm clock, LinensViewSea view, Garden viewRoom amenitiesNon-feather pillow, Socket near the bed, Clothes rackPool and SpaPool towelsFood & DrinkBottle of waterLayoutWindowExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Heaven RRL Deluxe Platinum King Bed Adults Only
Room Type:
Double
Room Size:
45 m2
|
BathroomFree toiletries, Hairdryer, Towels, Slippers, Conditioner, Toilet, Private bathroom, Toilet paper, Shampoo, Body soap, Bathtub or shower, Spa tub, ShowerGeneralIron, Smoke Alarm, Air conditioning, Trash cans, Safe, Laptop safe, Carbon monoxide detector, Key card access, Ironing facilitiesMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVActivitiesHot tubOutdoorsBalconyInternetWireless internetServicesWake-up serviceBedroomWardrobe or closet, Alarm clock, LinensViewSea view, Garden viewKitchenCoffee machineRoom amenitiesNon-feather pillow, Socket near the bed, Clothes rackPool and SpaPool towelsFood & DrinkBottle of waterLayoutWindowExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Heaven - Deluxe Gold King room
Room Type:
Double
Room Size:
45 m2
|
BathroomFree toiletries, Hairdryer, Towels, Slippers, Conditioner, Private bathroom, Toilet, Toilet paper, Shampoo, Body soap, Bathtub or shower, ShowerMedia & TechnologyTelephone, Flat-screen TV, TVActivitiesHot tubOutdoorsBalconyGeneralCarbon monoxide detector, Key card access, Laptop safe, Smoke AlarmServicesWake-up serviceBedroomAlarm clock, LinensKitchenCoffee machineFood & DrinkBottle of waterRoom amenitiesNon-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Deluxe King Room
Room Type:
Double
Room Size:
45 m2
|
BathroomFree toiletries, Hairdryer, Towels, Slippers, Conditioner, Toilet, Private bathroom, Toilet paper, Shampoo, Body soap, Bathtub or shower, Spa tub, ShowerGeneralIron, Smoke Alarm, Air conditioning, Trash cans, Safe, Laptop safe, Carbon monoxide detector, Key card access, Ironing facilitiesMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVActivitiesHot tubOutdoorsBalconyInternetWireless internetServicesWake-up serviceBedroomWardrobe or closet, Alarm clock, LinensViewGarden viewKitchenCoffee machineRoom amenitiesNon-feather pillow, Socket near the bed, Clothes rackPool and SpaPool towelsFood & DrinkBottle of waterExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Deluxe Suite
Room Type:
Suite
Room Size:
90 m2
|
BathroomFree toiletries, Hairdryer, Towels, Slippers, Conditioner, Toilet, Private bathroom, Toilet paper, Shampoo, Body soap, Bathtub or shower, Spa tub, ShowerGeneralIron, Smoke Alarm, Air conditioning, Trash cans, Safe, Laptop safe, Carbon monoxide detector, Key card access, Ironing facilitiesMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVActivitiesHot tubOutdoorsBalcony, TerraceInternetWireless internetServicesWake-up serviceBedroomWardrobe or closet, Alarm clock, LinensViewGarden viewKitchenCoffee machineRoom amenitiesNon-feather pillow, Socket near the bed, Clothes rackPool and SpaPool towelsFood & DrinkBottle of waterExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Double Room
Room Type:
Double
Room Size:
45 m2
|
BathroomFree toiletries, Hairdryer, Towels, Slippers, Conditioner, Private bathroom, Toilet, Toilet paper, Shampoo, Body soap, Bathtub or shower, ShowerGeneralIron, Smoke Alarm, Air conditioning, Trash cans, Safe, Laptop safe, Carbon monoxide detector, Key card access, Ironing facilitiesMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVActivitiesHot tubInternetWireless internetServicesWake-up serviceBedroomWardrobe or closet, Alarm clock, LinensViewGarden viewKitchenCoffee machineAccessibilityEntire unit located on ground floorRoom amenitiesNon-feather pillow, Socket near the bed, Clothes rackPool and SpaPool towels, Plunge PoolFood & DrinkBottle of waterExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Deluxe King Room
Room Type:
Double
Room Size:
45 m2
|
BathroomFree toiletries, Hairdryer, Towels, Slippers, Conditioner, Private bathroom, Toilet, Toilet paper, Shampoo, Body soap, Bathtub or shower, ShowerGeneralIron, Smoke Alarm, Air conditioning, Trash cans, Safe, Laptop safe, Carbon monoxide detector, Key card accessMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVOutdoorsBalconyServicesWake-up serviceBedroomWardrobe or closet, Childrens' cribs, Alarm clock, LinensViewGarden viewKitchenCoffee machinePool and SpaPool towelsFood & DrinkBottle of waterRoom amenitiesSocket near the bed, Non-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Deluxe Double Room
Room Type:
Double
Room Size:
45 m2
|
BathroomFree toiletries, Hairdryer, Towels, Slippers, Conditioner, Private bathroom, Toilet, Toilet paper, Shampoo, Body soap, Bathtub or shower, ShowerGeneralIron, Smoke Alarm, Air conditioning, Trash cans, Safe, Laptop safe, Carbon monoxide detector, Key card accessMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVOutdoorsBalconyServicesWake-up serviceBedroomWardrobe or closet, Childrens' cribs, Alarm clock, LinensViewGarden viewKitchenCoffee machinePool and SpaPool towelsFood & DrinkBottle of waterRoom amenitiesSocket near the bed, Non-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Heaven Deluxe King Room
Room Type:
Double
Room Size:
45 m2
|
BathroomFree toiletries, Hairdryer, Towels, Slippers, Conditioner, Private bathroom, Toilet, Toilet paper, Shampoo, Body soap, Bathtub or shower, ShowerGeneralIron, Smoke Alarm, Air conditioning, Trash cans, Safe, Laptop safe, Carbon monoxide detector, Key card accessMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVOutdoorsBalconyServicesWake-up serviceBedroomWardrobe or closet, Alarm clock, LinensViewGarden viewKitchenCoffee machinePool and SpaPool towelsFood & DrinkBottle of waterRoom amenitiesSocket near the bed, Non-feather pillowPhysical distancingSingle-room AC for guest accommodation |
FAQ's
Is this Puerto Aventuras resort pet-friendly for guests?
Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Puerto Aventuras resort?
Check-in time for Puerto Aventuras resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Puerto Aventuras resort have a swimming pool?
Yes, this Puerto Aventuras resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Puerto Aventuras resort?
Best-rates for the Puerto Aventuras resort starts from $881 per night with includes TV, Oceanfront, Accessibility, Toiletries, Entertainment, Parking, Balcony/Terrace, Business Services, Sports/Activities, Wellness Facilities, Spa, Bar, Breakfast, Child Friendly, Hot Tub, Air Conditioner, View, Private Beach, Ocean View, Transportation/Shuttle, Restaurant, Pet Friendly, Pool, Security/Safety, Guest Services, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Puerto Aventuras resort a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Puerto Aventuras resort wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Puerto Aventuras resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Puerto Aventuras resort?
Based on the information reported by the owner or manager, the Puerto Aventuras resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Puerto Aventuras resort?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.