Holiday Inn Acapulco La Isla by IHG | Hotel in Acapulco

| 9.0 (296 Reviews) |   Pet Friendly  10 Bathrooms  33 Guests
La Poza Hotel | Holiday Inn Acapulco La Isla by IHG

Hotel in La Poza, Acapulco

Holiday In Acapulco La Isla has a privileged location only 4 minutes' drive from Acapulco International Airport and from popular La Isla Shopping Mall. Revolcadero Beach and Bonfil Beach are only 1.9 mi away, surrounding the premises. The accommodations have special design to enable the disabled easy access. The amenities available include a hairdryer, free toiletries and a coffee maker. Ironing appliances and a safe are also included. Holiday Inn also offers its guests high-speed WiFi access, a business center, gym, and an exclusive pool surrounded by the tropical gardens. Meeting and banquet rooms are also featured. Free shuttle transportation is available every hour at Holiday Inn. The one way transportation will take guests to the Estrella de Oro Diamante Bus Station, the public beaches within the Diamante District or the beach club, previous reservation in the property's front desk. Acapulco's Convention Center and Costera Miguel Alemán Avenue, where bars and night life may be enjoyed, are 6.2 mi away.

Holiday Inn Acapulco La Isla by IHG is located in Acapulco.

This 73 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Air Conditioner, View, and several others. This is a 4 star rated property and has over 296 reviews with the average score of 9 . Coming to Acapulco and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 73 Bedrooms Hotel if you want to learn more about this place in Acapulco. These details are authentic, as they are provided by our partner, booking.com.

This Holiday Inn Acapulco La Isla by IHG in Acapulco is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Holiday Inn Acapulco La Isla by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Fruit
  • Breakfast in the room
  • Bar
  • Special diet meals (on request)
  • Coffee house on site
  • Restaurant
  • Wine/Champagne
  • Kids' meals
  • Kid-friendly buffet
  • Snack bar
Parking
  • Parking on site
  • Free parking
  • Accessible parking
  • Parking
  • Private Parking
Accessibility
  • Bathroom emergency cord
  • Wheelchair accessible
  • Visual aids (Braille)
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Auditory guidance
  • Visual aids (tactile signs)
Activities
  • Public Bath
  • Fitness center
  • Fitness
General
  • Non-smoking rooms
  • Air conditioning
  • Safe
  • Family rooms
  • Facilities for disabled guests
  • Elevator
  • Designated smoking area
  • Wifi in all areas
  • Pet friendly
  • Smoke-free property
Guest Services
  • Vending machine (drinks)
  • Room service
  • Shuttle service
  • ATM on site
  • Tour desk
  • Vending machine (snacks)
  • Meeting/Banquet facilities
  • Fax/Photocopying
  • Valet parking
  • Baggage storage
  • Currency exchange
  • Babysitting/Child services
  • Business center
  • 24-hour front desk
  • Airport shuttle (free)
  • Concierge
  • Packed lunches
  • Suit press
  • Airport shuttle
  • Express check-in/out
  • Shuttle service (additional charge)
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Garden
  • Outdoor furniture
  • Outdoor pool (year-round)
  • Sun deck
  • Terrace
Security/Safety
  • 24-hour security
  • CCTV outside property
  • Key card access
  • CCTV in common areas
  • Key access
  • Smoke alarms
  • Security alarm
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Thermometers for guests provided by property
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
  • Cashless payment available
  • Mobile app for room service
Spa
  • Beach chairs/Loungers
  • Swimming pool
  • Kids' pool
  • Beach umbrellas
Transportation/Shuttle
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Partially refundable
Payment Policy
Credit card required
Pet Policy
Pets are allowed upon request and charges may apply.

Please note that the free shuttle service is available hourly upon request and should be arranged at the front desk. the transport can take guests to the estrella de oro diamante bus station, to the diamante district beaches and the beach club, please note that the breakfast included in certain rates it is only for adults. breakfast for children must be paid separately.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.44
Location:
8.68
Staff:
9.21
Facilities:
8.76
Comfort:
9.24
Cleanliness:
9.27
Luis Andres
Apr 2, 2026 07:00:00 AM
Review Score:   10
Mexico
Reviewer Type: Extended Group
Travel Purpose: business
Positive: The amenities and the cleanest,
Negative: The location in Google Maps isn’t the real location in Acapulco please check this detail
Summary: Very good
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room
Room Type: Double
Room Size: 26 m2
2 Queen bed(s) Bed
1 King bed(s) Bed

Bathroom

Private bathroom, Towels, Shower, Bathtub or shower, Towels/Sheets (extra fee), Toilet paper, Shampoo, Body soap, Shower cap, Toilet, Toothbrush, Free toiletries, Hairdryer

General

Laptop safe, Air conditioning, Iron, Safe, Smoke Alarm, Key card access, Ironing facilities, Tile/Marble floor, Carbon monoxide detector

Media & Technology

Flat-screen TV, TV, Cable channels, Telephone, Satellite channels, Radio, Mobile hotspot device, Pay-per-view channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet, Alarm clock, Linens

Kitchen

Coffee machine

Room amenities

Socket near the bed, Clothes rack, Hypoallergenic pillow, Non-feather pillow

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard King Room
Room Type: Double
Room Size: 26 m2
1 King bed(s) Bed

Bathroom

Private bathroom, Towels, Shower, Bathtub or shower, Towels/Sheets (extra fee), Toilet paper, Shampoo, Body soap, Shower cap, Toilet, Toothbrush, Free toiletries, Hairdryer

General

Laptop safe, Air conditioning, Iron, Safe, Smoke Alarm, Key card access, Ironing facilities, Tile/Marble floor, Carbon monoxide detector

Media & Technology

Flat-screen TV, TV, Cable channels, Telephone, Satellite channels, Radio, Mobile hotspot device, Pay-per-view channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Kitchen

Coffee machine

Room amenities

Fold-up bed, Non-feather pillow, Socket near the bed, Clothes rack, Hypoallergenic pillow

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard King Room with Balcony
Room Type: Double
Room Size: 26 m2
1 King bed(s) Bed
Standard King Room with Balcony

Bathroom

Private bathroom, Towels, Shower, Bathtub or shower, Towels/Sheets (extra fee), Toilet paper, Shampoo, Body soap, Shower cap, Toilet, Toothbrush, Free toiletries, Hairdryer

General

Laptop safe, Air conditioning, Iron, Safe, Smoke Alarm, Key card access, Ironing facilities, Tile/Marble floor, Carbon monoxide detector

Media & Technology

Flat-screen TV, TV, Cable channels, Telephone, Satellite channels, Radio, Mobile hotspot device, Pay-per-view channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Kitchen

Coffee machine

Outdoors

Terrace

Room amenities

Fold-up bed, Non-feather pillow, Socket near the bed, Clothes rack, Hypoallergenic pillow

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Queen Room with Two Queen Beds and Balcony
Room Type: Double
Room Size: 26 m2
2 Queen bed(s) Bed
Standard Queen Room with Two Queen Beds and Balcony

Bathroom

Private bathroom, Towels, Shower, Bathtub or shower, Towels/Sheets (extra fee), Toilet paper, Shampoo, Body soap, Shower cap, Toilet, Toothbrush, Free toiletries, Hairdryer

General

Laptop safe, Air conditioning, Iron, Safe, Smoke Alarm, Key card access, Ironing facilities, Tile/Marble floor, Carbon monoxide detector

Media & Technology

Flat-screen TV, TV, Cable channels, Telephone, Satellite channels, Radio, Mobile hotspot device, Pay-per-view channels

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony, Terrace

Living Area

Desk

Bedroom

Wardrobe or closet, Alarm clock, Linens

Kitchen

Coffee machine

Room amenities

Socket near the bed, Clothes rack, Hypoallergenic pillow, Non-feather pillow

Accessibility

Toilet with grab rails, Accessible by elevator

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Room with Two Queen Beds
Room Type: Double
Room Size: 26 m2
2 Queen bed(s) Bed

Bathroom

Private bathroom, Towels, Shower, Bathtub or shower, Towels/Sheets (extra fee), Toilet paper, Shampoo, Body soap, Shower cap, Toilet, Toothbrush, Free toiletries, Hairdryer

General

Laptop safe, Air conditioning, Iron, Safe, Smoke Alarm, Key card access, Ironing facilities, Tile/Marble floor, Carbon monoxide detector

Media & Technology

Flat-screen TV, TV, Cable channels, Telephone, Satellite channels, Radio, Mobile hotspot device, Pay-per-view channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet, Alarm clock, Linens

Kitchen

Coffee machine

Accessibility

Roll-in shower, Accessible by elevator, Shower chair, Entire unit wheelchair accessible

Room amenities

Socket near the bed, Clothes rack, Hypoallergenic pillow, Non-feather pillow

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Queen Room - Accessible
Room Type: Double
Room Size: 26 m2
2 Queen bed(s) Bed

Bathroom

Private bathroom, Towels, Shower, Bathtub or shower, Towels/Sheets (extra fee), Toilet paper, Shampoo, Body soap, Shower cap, Toilet, Toothbrush, Free toiletries, Hairdryer

General

Laptop safe, Air conditioning, Iron, Safe, Smoke Alarm, Key card access, Ironing facilities, Tile/Marble floor, Carbon monoxide detector

Media & Technology

Flat-screen TV, TV, Cable channels, Telephone, Satellite channels, Radio, Mobile hotspot device, Pay-per-view channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet, Alarm clock, Linens

Kitchen

Coffee machine

Room amenities

Socket near the bed, Clothes rack, Hypoallergenic pillow, Non-feather pillow

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
King Suite
Room Type: Suite
Room Size: 30 m2
1 King bed(s) Bed
1 Sofa bed Bed
King Suite

Bathroom

Private bathroom, Towels, Shower, Bathtub or shower, Towels/Sheets (extra fee), Toilet paper, Shampoo, Body soap, Shower cap, Toilet, Toothbrush, Free toiletries, Hairdryer

General

Laptop safe, Air conditioning, Iron, Safe, Smoke Alarm, Key card access, Ironing facilities, Tile/Marble floor, Carbon monoxide detector

Media & Technology

Flat-screen TV, TV, Cable channels, Telephone, Satellite channels, Radio, Mobile hotspot device, Pay-per-view channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sofa, Sitting area

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Kitchen

Coffee machine

Room amenities

Fold-up bed, Non-feather pillow, Sofa bed, Socket near the bed, Clothes rack, Hypoallergenic pillow

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard King Room - Top Floor
Room Type: Double
Room Size: 26 m2
1 King bed(s) Bed
Standard King Room - Top Floor

Bathroom

Private bathroom, Towels, Shower, Bathtub or shower, Towels/Sheets (extra fee), Toilet paper, Shampoo, Body soap, Shower cap, Toilet, Toothbrush, Free toiletries, Hairdryer

General

Laptop safe, Air conditioning, Iron, Safe, Smoke Alarm, Key card access, Ironing facilities, Tile/Marble floor, Carbon monoxide detector

Media & Technology

Flat-screen TV, TV, Cable channels, Telephone, Satellite channels, Radio, Mobile hotspot device, Pay-per-view channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Kitchen

Coffee machine

Room amenities

Socket near the bed, Clothes rack, Hypoallergenic pillow, Non-feather pillow

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Queen Room with Two Queen Beds - Pet Friendly
Room Type: Double
Room Size: 26 m2
2 Queen bed(s) Bed
Standard Queen Room with Two Queen Beds - Pet Friendly

Bathroom

Private bathroom, Towels, Shower, Bathtub or shower, Towels/Sheets (extra fee), Toilet paper, Shampoo, Body soap, Shower cap, Toilet, Toothbrush, Free toiletries, Hairdryer

General

Laptop safe, Air conditioning, Iron, Safe, Smoke Alarm, Key card access, Ironing facilities, Tile/Marble floor, Carbon monoxide detector

Media & Technology

Flat-screen TV, TV, Cable channels, Telephone, Satellite channels, Radio, Mobile hotspot device, Pay-per-view channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet, Alarm clock, Linens

Kitchen

Coffee machine

Room amenities

Socket near the bed, Clothes rack, Hypoallergenic pillow, Non-feather pillow

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Queen Room with Two Queen Beds - Top Floor
Room Type: Double
Room Size: 26 m2
2 Queen bed(s) Bed

Bathroom

Private bathroom, Towels, Shower, Bathtub or shower, Towels/Sheets (extra fee), Toilet paper, Shampoo, Body soap, Shower cap, Toilet, Toothbrush, Free toiletries, Hairdryer

General

Laptop safe, Air conditioning, Iron, Safe, Smoke Alarm, Key card access, Ironing facilities, Tile/Marble floor, Carbon monoxide detector

Media & Technology

Flat-screen TV, TV, Cable channels, Telephone, Satellite channels, Radio, Mobile hotspot device, Pay-per-view channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet, Alarm clock, Linens

Kitchen

Coffee machine

Room amenities

Socket near the bed, Clothes rack, Hypoallergenic pillow, Non-feather pillow

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this La Poza hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at La Poza hotel?

Check-in time for La Poza hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the La Poza hotel have a swimming pool?

Yes, this La Poza hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in La Poza hotel?

Best-rates for the La Poza hotel starts from $123 per night with includes Oceanfront, Wellness Facilities, Restaurant, Toiletries, Guest Services, Entertainment, Pet Friendly, Designated Smoking Area, Wheelchair Accessible, Balcony/Terrace, Bar, Child Friendly, Internet, Kitchen, Transportation/Shuttle, Business Services, Security/Safety, Air Conditioner, View, Ocean View, Accessibility, Breakfast, Laundry, Parking, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is La Poza hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the La Poza hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the La Poza hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the La Poza hotel?

Based on the information reported by the owner or manager, the La Poza hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for La Poza hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD123
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