Is this Hotel Alcázar de Luna pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Alcázar de Luna have a swimming pool?

Yes, this Hotel Alcázar de Luna has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Hotel Alcázar de Luna a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Alcázar de Luna wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Alcázar de Luna is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Alcázar de Luna?

Based on the information reported by the owner or manager, the Hotel Alcázar de Luna indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Alcázar de Luna?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Alcázar de Luna are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Alcázar de Luna | Hotel in Chilpancingo de los Bravo

Name: Hotel Alcázar de Luna
Address: Chilpancingo de los Bravo, Guerrero, Mexico, MX
Price range: Prices for upcoming dates start at $97 per night

| New | 1 Bathroom

Chilpancingo de los Bravo Hotel | Hotel Alcázar de Luna

Hotel in Chilpancingo de los Bravo

Hotel with free parking, in the vicinity of Zoologico Zoochilpan
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, express check-in and tour/ticket assistance are onsite.
Change of towels is available on request.
Hotel Alcázar de Luna offers 38 accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Bathrooms include shower/tub combinations with rainfall showerheads. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Restaurant

Guest Services

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Rainfall showerhead

Shampoo

Shower/tub combination

Towels

Private bathroom

Soap

Hair dryer

Toilet paper

Bedroom

Blackout drapes/curtains

Bed sheets

Laptop-friendly workspace

Iron/ironing board

Phone

Safe

Desk

Free local calls

Breakfast

1 restaurant

Hosted evening meal available daily for a fee of MXN 300

Parking

Free self parking on site

Accessibility

Wheelchairs available on site

Wheelchair-accessible public washroom

Stair-free path to entrance

Elevator door width (inches): 35

Wheelchair accessible (may have limitations)

Wheelchair-accessible business center

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible restaurant

Wheelchair-accessible pool

Accessible shuttle

Front entrance ramp

Wheelchair-accessible registration desk

Visual alarms in hallways

In-room accessibility

Elevator

Wheelchair-accessible path to elevator

Wheelchair-accessible doorway width (inches): 30

Wheelchair-width doorways

Activities

Outdoor pool

General

Elevator

Spanish

Smoke-free property

Guest Services

Outdoor pool

Luggage storage

Change of bedsheets (on request)

Tour/ticket assistance

Daily housekeeping

24-hour front desk

Change of towels (on request)

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

In-room WiFi speed: 50+ Mbps

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime express check-in available minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Hosted evening meal: mxn 300 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Room Arrangement

Room Info	Facilities
Double Room, Mountain View Room Size: 430.6 square feet m² 2 Queen Beds	General Number of living rooms 0, Square feet - 430.6, Square meters - 40, Number of bedrooms - 0, Ping - 12.1, Mountain view, Bed count minimum 2, Bed count maximum 2
Deluxe Double Room, 1 King Bed, Mountain View Room Size: 484.4 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 484.4, Mountain view, Ping - 13.6, Bed count minimum 1, Square meters - 45, Bed count maximum 1
Deluxe Double Room, Mountain View Room Size: 462.8 square feet m² 2 Queen Beds	General Square meters - 43, Number of living rooms 0, Square feet - 462.8, Number of bedrooms - 0, Ping - 13.0, Mountain view, Air conditioning, Bed count minimum 2, Bed count maximum 2
Double Room, 2 Queen Beds, Mountain View Room Size: 570.5 square feet m² 2 Queen Beds	General Square meters - 53, Number of living rooms 0, Number of bedrooms - 0, Square feet - 570.5, Ping - 16.0, Mountain view, Air conditioning, Bed count minimum 2, Bed count maximum 2
Standard Double Room, Mountain View Room Size: 409.0 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Ping - 11.5, Square meters - 38, Mountain view, Bed count minimum 2, Square feet - 409.0, Bed count maximum 2