Is this Hotel Luna de Plata pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Luna de Plata have a swimming pool?

Yes, this Hotel Luna de Plata has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Luna de Plata?

Best-rates for the Hotel Luna de Plata starts from $396 per night with includes Bedding/Linens, Guest Services, Child Friendly, TV, Spa, Bar, Eco Friendly, Internet, Laundry, Air Conditioner, Parking, Pool, Balcony/Terrace, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Luna de Plata a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Luna de Plata wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Luna de Plata has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Luna de Plata?

Based on the information reported by the owner or manager, the Hotel Luna de Plata indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Luna de Plata?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Luna de Plata are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Luna de Plata | Hotel in Mahahual

Name: Hotel Luna de Plata
Address: Mahahual, Quintana Roo, Mexico, MX
Price range: Prices for upcoming dates start at $396 per night
Rating: 8.4

| 8.4 (72 Reviews) | 1 Bathroom

Hotel in Mahahual

Beachfront hotel with spa services and a 24-hour front desk
This smoke-free hotel features a bar/lounge, a coffee shop/cafe, and spa services. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
Housekeeping is available on request.
Hotel Luna de Plata offers 21 air-conditioned accommodations with safes and fans. These individually decorated and furnished accommodations include desks. 40-inch LED televisions come with cable channels.

Bathrooms include showers. This Mahahual hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Balcony/Terrace

Security/Safety

Bedding/Linens

Spa

Bar

Guest Services

Eco Friendly

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Shampoo

Toilet paper

Eco-friendly toiletries

Shower

Towels

Bedroom

Bed sheets

Air conditioning

Desk

Safe

Eco-friendly cleaning products used

Individually decorated

Recycling

Individually furnished

Bulk dispenser for toiletries

Laptop-friendly workspace

Window screens

Breakfast

1 coffee shop/cafe

Free daily reception

1 bar

Parking

Free self parking on site

Wheelchair-accessible parking available

Accessibility

Wheelchair-accessible restaurant

Upper floors accessible by stairs only

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Handrails in hallways

Tile flooring in room

Handrails in stairways

This property does not have elevators

Well-lit path to entrance

Wheelchair-accessible parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible registration desk

Activities

Scuba diving

Swimming

Snorkeling

Bicycle rentals

Boat tours

Fishing

Designer stores

Spa services

Entertainment

40-inch LED TV

Cable channels

General

Water dispenser

Gift shop/newsstand

Spanish

Italian

English

Local culture & ecosystem education

Humane treatment of captive wild animals

Mosquito nets

Locally-owned & organized tours & activities

Romance packages available

Water dispenser

Smoke-free property

Communal living room

Guest Services

Laundry facilities

Concierge services

Laundry facilities

Luggage storage

24-hour front desk

Multilingual staff

Daily housekeeping

Wedding services

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Garden

Beachfront location

Spa

Manicures and pedicures

Massage - sports

Massage - deep-tissue

Facials

Aromatherapy

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available for mxn 150.0 per day.

Payment Policy

Crib (infant bed) fee: mxn 150.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses eco-friendly cleaning products

Reviews

Stephanie

Mar 13, 2025 10:03:12 PM

Review Score: 8

Summary: This hotel is just south of the main areas of Mahahual which makes it quieter than being in town when cruise ships are in port. The host was very friendly, beds were very comfortable, shower was hot, potable water provided on site. We would stay here again if we are in Mahahual again.

See All Reviews

Room Arrangement

Room Info	Facilities
Family Room Room Size: 323 square feet m² 3 Queen Beds and Twin Bed	General Number of living rooms 0, Balcony or patio, Ping - 9, Square meters - 30, Private bathroom, Number of bedrooms - 0, No cribs (infant beds), Garden view, Bed count maximum 3, Square feet - 323, Number of bathrooms - 1, Bed count minimum 3
Superior Room Room Size: 215 square feet m² 1 Queen Bed	General Square meters - 20, Number of living rooms 0, Balcony or patio, Square feet - 215, Private bathroom, Number of bedrooms - 0, Ping - 6, Garden view, Cribs/infant beds (surcharge), Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room Room Size: 215 square feet m² 1 Queen Bed	General Square meters - 20, Number of living rooms 0, Balcony or patio, Square feet - 215, Private bathroom, Number of bedrooms - 0, Ping - 6, No cribs (infant beds), Garden view, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Master Suite Room Size: m² 3 King Bed and Twin Sofa Beds	General In-room massage available, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Sea view, Balcony, Bed count maximum 3, Cribs/infant beds (surcharge), Number of bathrooms - 1, Bed count minimum 3
Junior Room, Sea View Room Size: 323 square feet m² 1 King Bed	General In-room massage available, Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Sea view, Square feet - 323, Cribs/infant beds (surcharge), Number of bathrooms - 1, Balcony or patio, Square meters - 30, Private bathroom, Bed count minimum 1, Bed count maximum 1
Honeymoon Room Room Size: 323 square feet m² 1 King Bed	General Private hot tub, Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Square feet - 323, Number of bathrooms - 1, Private hot tub (indoor), Square meters - 30, Private bathroom, No cribs (infant beds), Garden view, Bed count minimum 1, Bed count maximum 1