Is this Hotel Mundo Maya Palenque pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Mundo Maya Palenque have a swimming pool?

Yes, this Hotel Mundo Maya Palenque has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Mundo Maya Palenque?

Best-rates for the Hotel Mundo Maya Palenque starts from $163 per night with includes Wheelchair Accessible, Security/Safety, Restaurant, Parking, Sports/Activities, Bedding/Linens, Child Friendly, Pool, Balcony/Terrace, Guest Services, Breakfast, Bar, Internet, Air Conditioner, Accessibility, Wellness Facilities, Spa with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Mundo Maya Palenque a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Mundo Maya Palenque wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Mundo Maya Palenque is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Mundo Maya Palenque?

Based on the information reported by the owner or manager, the Hotel Mundo Maya Palenque indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Mundo Maya Palenque?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Mundo Maya Palenque | Hotel in Palenque

Name: Hotel Mundo Maya Palenque
Address: Palenque, Chiapas, Mexico, MX
Price range: Prices for upcoming dates start at $163 per night
Rating: 9.6

| 9.6 (169 Reviews) | 1 Bathroom

Palenque Hotel | Hotel Mundo Maya Palenque

Hotel in Palenque

Family-friendly hotel with 2 outdoor pools and a health club
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and spa services.
Hotel Mundo Maya Palenque offers 144 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Beds feature down comforters and premium bedding. 60-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Palenque hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Facility Overview

Bathrooms

Hair dryer

Shampoo

Towels

Shower

Toilet paper

Soap

Bedroom

Bed sheets

Ceiling fan

Air conditioning

Premium bedding

Blackout drapes/curtains

Down comforter

Safe

LED light bulbs

Laptop-friendly workspace

Desk

Soundproofing

Breakfast

1 restaurant

Continental breakfast available for a fee daily 7:30 AM–11:00 AM: MXN 221 for adults and MXN 221 for children

1 bar

24-hour room service

Champagne service

Parking

Wheelchair-accessible parking available

Area shuttle (surcharge) up to 15 kilometers

Free uncovered self parking on site

Height restrictions apply for onsite parking

Train station shuttle on request, at scheduled times

Roundtrip train station shuttle (surcharge) from 7:00 AM - 5:00 PM

Limited onsite parking (max 1 space per unit)

Accessibility

Smooth flooring in room

Wheelchair accessible (may have limitations)

Accessible train station shuttle

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Stair-free path to entrance

Well-lit path to entrance

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator door width (inches): 47

10 on-site accessible parking spaces

Wheelchair-accessible lounge

Wheelchair-accessible public washroom

Front entrance ramp

Wheelchair-accessible registration desk height (inches): 63

Smooth flooring in public areas

Lever door handles

Wheelchair-accessible parking

Wheelchair-accessible registration desk

Activities

Ecotours

Hiking/biking trails

Billiards/pool table

Bike storage

Foosball table

Spa services

24-hour fitness center

Children's pool

2 outdoor pools

Bicycle rentals

Table tennis

Shopping

Bike parking

Entertainment

Cable channels

60-inch flat-screen TV

General

Gift shop/newsstand

Elevator

Vending machine

ATM/banking services

Front-desk safe

Spanish

English

TV in lobby

Romance packages available

Vegan dining options

Smoke-free property

At least 80% lighting from LEDs

Vegetarian dining options

At least 80% organic food

At least 80% of food locally-sourced

Communal living room

Guest Services

Soundproofed rooms

2 outdoor pools

Children's pool

Snack bar/deli

Daily housekeeping

Multilingual staff

Concierge services

Porter/bellhop

Tour/ticket assistance

24-hour front desk

Wedding services

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Available in some public areas: Free WiFi

Outdoors

Garden

Nature reserve

Terrace

Balcony

Spa

Massages

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 11:00 pm late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for continental breakfast: approximately mxn 221 for adults and mxn 221 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system

Reviews

Margaret

Dec 31, 2025 09:35:27 AM

Review Score: 6

Summary: Room - it needs at least a kettle with two cups! Staff - At the beginning struggling to converse as my Spanish is poor was becoming annoying as I couldn’t get any help. Then by day 3, I started using translator which made the stay more pleasant but by then it was already too late.

See All Reviews

Room Arrangement

Room Info	Facilities
Presidential Suite Room Size: 1033 square feet m² 3 King Beds and Twin Sofa Bed	General Number of bedrooms - 2, Dishwasher, Room and bed type depend on availability check-in, Stovetop, Blender, Separate dining area, Square meters - 96, Kitchen, Free bottled water, Ping - 29, Garden view, Bed count minimum 3, Toaster, Minibar, Coffee/tea maker, Microwave, Location - top floor, Number of living rooms 1, Number of bathrooms - 2, Mini-fridge, Square feet - 1033, Cookware, dishware, and utensils, Private bathroom, Paper towels, Cleaning supplies, Separate sitting area, Bed count maximum 3
Deluxe Double Room, Balcony, Garden View Room Size: 344 square feet m² 2 Double Beds	General Number of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Square feet - 344, Number of bathrooms - 1, Ping - 10, Square meters - 32, Shower grab bar height (centimeters) - 120, Roll-in shower width (centimeters) - 120, Private bathroom, Shower grab bar height (inches) - 47, Garden view, Roll-in shower width (inches) - 47, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Junior Suite Room Size: 689 square feet m² 2 King Bed and Twin Sofa Bed	General Square feet - 689, Number of bedrooms - 1, Dishwasher, Room and bed type depend on availability check-in, Stovetop, Blender, Extra bed count 1, Separate dining area, Kitchen, No rollaway/extra beds, Garden view, Bed count minimum 2, Toaster, Minibar, Coffee/tea maker, Microwave, Sofa bed, Location - top floor, Number of living rooms 1, Number of bathrooms - 1, Ping - 19, Square meters - 64, Mini-fridge, Cookware, dishware, and utensils, Private bathroom, Paper towels, No cribs (infant beds), Cleaning supplies, Separate sitting area, Bed count maximum 2
Deluxe Room, Balcony, Garden View Room Size: 344.4 square feet m² 1 King Bed	General Number of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Ping - 9.7, Number of bathrooms - 1, Square meters - 32, Private bathroom, Shower grab bar height (inches) - 47, Garden view, Roll-in shower width (centimeters) - 119, Square feet - 344.4, Roll-in shower width (inches) - 47, Bed count minimum 1, Roll-in shower, Bed count maximum 1, Shower grab bar height (centimeters) - 119