Is this Hotel Pocna Tulum pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Pocna Tulum?

Check-in time for Hotel Pocna Tulum starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Pocna Tulum have a swimming pool?

Yes, this Hotel Pocna Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Pocna Tulum?

Best-rates for the Hotel Pocna Tulum starts from $225 per night with includes Bar, Toiletries, Internet, Parking, Wellness Facilities, Transportation/Shuttle, Sports/Activities, Spa, Restaurant, Child Friendly, Pool, View, Breakfast, Laundry, Air Conditioner, Oceanfront, Ocean View, Balcony/Terrace, Security/Safety, Guest Services, Entertainment, Designated Smoking Area, Private Beach with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Pocna Tulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Pocna Tulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Pocna Tulum has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Pocna Tulum?

Based on the information reported by the owner or manager, the Hotel Pocna Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Pocna Tulum?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Pocna Tulum are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Pocna Tulum | Hotel in Tulum

Name: Hotel Pocna Tulum
Address: Tulum, Mexico, MX
Price range: Prices for upcoming dates start at $225 per night
Rating: 8.7

| 8.7 (1707 Reviews) | 8 Bathrooms 22 Guests

Hotel in Playa Paraiso, Tulum

Located in Tulum, a few steps from Las Palmas Beach, Hotel Pocna Tulum has accommodations with an outdoor swimming pool, free private parking, a garden and a private beach area. Featuring a terrace, the 3-star hotel has air-conditioned rooms with a private bathroom. The property provides room service, a concierge service and organizing tours for guests. The rooms come with a safety deposit box, while some rooms also feature a balcony and others also feature sea views. All rooms will provide guests with a closet and an electric tea pot. Guests at the hotel can enjoy an American breakfast. At Hotel Pocna Tulum you'll find a restaurant serving Japanese and Mexican cuisine. Vegetarian and vegan options can also be requested. Tulum Archeological Site is 1.1 miles from the accommodation, while Parque Nacional Tulum is 1.3 miles from the property. Tulum International Airport is 27 miles away.

Hotel Pocna Tulum is located in Tulum.

This 40 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, View, Transportation/Shuttle, and several others. This is a 3 star rated property and has over 1707 reviews with the average score of 8.7 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 40 Bedrooms Hotel if you want to learn more about this place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Pocna Tulum in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Pocna Tulum”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Private Beach

Ocean View

Balcony/Terrace

Oceanfront

Transportation/Shuttle

Security/Safety

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Parking

Private Parking

Parking

Free parking

Activities

Body treatments

Private beach area

Spa facilities

Beachfront

Diving

Live music/Performance

Snorkeling

Beach

Body wrap

Happy hour

Massage

Spa/Wellness packages

Facial treatments

Body scrub

Beauty services

General

Non-smoking rooms

Family rooms

Safe

Air conditioning

Designated smoking area

Guest Services

Concierge

Laundry

Room service

Daily housekeeping

Tour desk

Shuttle service

Baggage storage

Shuttle service (additional charge)

Internet

Internet

Wifi

Free Wifi

Outdoors

Outdoor pool (year-round)

Garden

Terrace

Outdoor pool

Security/Safety

Fire extinguishers

Key access

24-hour security

Guest accommodation sealed after cleaning

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Food can be delivered to guest accommodation

All plates, cutlery, glasses, and other tableware sanitized

Breakfast to-go containers

Delivered food covered securely

Physical distancing in dining areas

First aid kits available

Access to healthcare professionals

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

Process in place to check health of guests

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Cashless payment available

Spa

Swimming pool

Infinity pool

Pool with view

Policies

Check-in

The minimum age for check-in is 18

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, in the event of an early departure, the property will charge you the full amount for your stay, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:

8.47

Location:

9.2

Staff:

9.01

Facilities:

8.93

Comfort:

9.38

Cleanliness:

9.33

Megan

Sep 24, 2025 07:00:00 AM

Review Score: 7

USA

Reviewer Type: Couple

Travel Purpose: leisure

Positive: It was very beach luxe, the restaurant was great. Right on the beach, the AC was frigid, and the staff were super friendly and helpful.

Negative: We couldn't get the hot water in the shower to kick on. We were about to leave, so we didn't ask about it. But I'm sure if we had time, it wouldn't have been an issue.

See All Reviews

Room Arrangement

Room Info	Facilities
Casa Maya Partial Ocean View A/C Room Type: Double Room Size: 35 m² 1 Queen bed(s) Bed	Bathroom Toilet paper, Free toiletries, Body soap, Private bathroom, Shampoo, Conditioner, Hairdryer, Toilet, Shower, Bathtub or shower, Towels General Private entrance, Mosquito net, Ironing facilities, Trash cans, Safe, Air conditioning, Fan Outdoors Balcony, Terrace, Patio Living Area Sitting area View Garden view, View Kitchen Electric kettle Bedroom Childrens' cribs, Wardrobe or closet, Linens Accessibility Entire unit located on ground floor Room Amenities Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Pool towels Food & Drink Bottle of water Layout Window Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Casa Pocna Family Jungle View Suite A/C Room Type: Family Room Size: 40 m² 1 Twin bed(s) Bed 1 King bed(s) Bed 1 Twin bed(s) Bed 1 Queen bed(s) Bed	Bathroom Toilet paper, Free toiletries, Body soap, Private bathroom, Shampoo, Conditioner, Hairdryer, Toilet, Shower, Bathtub or shower, Towels General Private entrance, Mosquito net, Ironing facilities, Trash cans, Safe, Air conditioning, Fan Outdoors Balcony, Terrace Living Area Sofa, Sitting area View Sea view, Garden view, View Kitchen Electric kettle Bedroom Childrens' cribs, Wardrobe or closet, Linens Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Pool towels Food & Drink Bottle of water Layout Window Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Casa Maya Ocean Front with A/C Room Type: Double Room Size: 35 m² 1 King bed(s) Bed	Bathroom Toilet paper, Free toiletries, Body soap, Private bathroom, Shampoo, Conditioner, Hairdryer, Toilet, Shower, Bathtub or shower, Towels General Private entrance, Mosquito net, Ironing facilities, Trash cans, Safe, Air conditioning, Fan Outdoors Balcony, Terrace Living Area Sofa, Sitting area View Sea view, View Kitchen Electric kettle Bedroom Childrens' cribs, Wardrobe or closet, Linens Accessibility Entire unit located on ground floor Room Amenities Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Pool towels Food & Drink Bottle of water Layout Window Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Jungle View with bathtub Room Type: Suite Room Size: 35 m² 1 King bed(s) Bed	Bathroom Toilet paper, Free toiletries, Body soap, Private bathroom, Shampoo, Conditioner, Toilet, Hairdryer, Bathtub, Bathtub or shower, Towels General Private entrance, Mosquito net, Ironing facilities, Trash cans, Safe, Air conditioning, Fan Outdoors Balcony, Terrace Living Area Sitting area View Garden view, View Kitchen Electric kettle Bedroom Childrens' cribs, Wardrobe or closet, Linens Accessibility Entire unit located on ground floor Room Amenities Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Pool towels Food & Drink Bottle of water Layout Window Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Master Plunge Pool Panoramic View Room Type: Suite Room Size: 45 m² 1 King bed(s) Bed	Bathroom Toilet paper, Free toiletries, Body soap, Private bathroom, Shampoo, Conditioner, Hairdryer, Toilet, Shower, Bathtub or shower, Towels General Private entrance, Mosquito net, Ironing facilities, Trash cans, Safe, Air conditioning, Fan Outdoors Private pool, Balcony, Terrace, Patio Living Area Sitting area View Sea view, View Kitchen Electric kettle Bedroom Childrens' cribs, Wardrobe or closet, Linens Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Plunge Pool, Pool towels, Rooftop pool, Pool with a view Food & Drink Bottle of water Layout Window Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Casa Pocna Jungle View Suite A/C Room Type: Bungalow Room Size: 35 m² 1 Twin bed(s) Bed 1 Queen bed(s) Bed	Bathroom Toilet paper, Free toiletries, Body soap, Private bathroom, Shampoo, Conditioner, Hairdryer, Toilet, Shower, Bathtub or shower, Towels General Private entrance, Hardwood or parquet floors, Mosquito net, Safe, Air conditioning, Fan Outdoors Balcony Living Area Sitting area View Garden view, View Kitchen Electric kettle Bedroom Childrens' cribs, Wardrobe or closet, Linens Room Amenities Clothes rack, Non-feather pillow Pool and Spa Pool towels Food & Drink Bottle of water Layout Window Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Deluxe King Suite Room Type: Suite Room Size: 38 m² 1 Queen bed(s) Bed	Bathroom Toilet paper, Free toiletries, Body soap, Private bathroom, Shampoo, Conditioner, Hairdryer, Toilet, Shower, Bathtub or shower, Towels General Private entrance, Mosquito net, Ironing facilities, Trash cans, Safe, Air conditioning, Fan Outdoors Balcony, Terrace Living Area Sofa, Sitting area View Sea view, View Kitchen Electric kettle Bedroom Wardrobe or closet, Linens Accessibility Entire unit located on ground floor Room Amenities Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Pool towels Food & Drink Bottle of water Layout Window Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Twin Room with Garden View Room Type: Twin Room Size: 40 m² 2 Full bed(s) Bed	Bathroom Toilet paper, Free toiletries, Body soap, Private bathroom, Shampoo, Conditioner, Hairdryer, Toilet, Shower, Bathtub or shower, Towels General Private entrance, Mosquito net, Safe, Air conditioning, Fan Kitchen Electric kettle Bedroom Wardrobe or closet, Linens View Garden view Accessibility Entire unit located on ground floor Room Amenities Clothes rack Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer

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Nightly rates from:

USD US $225

Price Details

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Hotel Pocna Tulum | Hotel in Tulum

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Hotel in Playa Paraiso, Tulum

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Bathroom

General

Outdoors

Living Area

View

Kitchen

Bedroom

Accessibility

Room Amenities

Pool and Spa

Food & Drink

Layout

Physical distancing

Cleanliness & disinfection

Bathroom

General

Outdoors

Living Area

View

Kitchen

Bedroom

Accessibility

Room Amenities

Pool and Spa

Food & Drink

Layout

Physical distancing

Cleanliness & disinfection

Bathroom

General

Outdoors

Living Area

View

Kitchen

Bedroom

Accessibility

Room Amenities

Pool and Spa

Food & Drink

Layout

Physical distancing

Cleanliness & disinfection

Bathroom

General

Outdoors

Living Area

View

Kitchen

Bedroom

Accessibility

Room Amenities

Pool and Spa

Food & Drink

Layout

Physical distancing

Cleanliness & disinfection

Bathroom

General

Outdoors

Living Area

View

Kitchen

Bedroom

Accessibility

Room Amenities

Pool and Spa

Food & Drink

Layout

Physical distancing

Cleanliness & disinfection