Is this HOTEL PUERTA CHICHEN pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the HOTEL PUERTA CHICHEN have a swimming pool?

Yes, this HOTEL PUERTA CHICHEN has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in HOTEL PUERTA CHICHEN?

Best-rates for the HOTEL PUERTA CHICHEN starts from $85 per night with includes TV, Wellness Facilities, Breakfast, Laundry, Internet, Restaurant, Bar, Guest Services, Child Friendly, Air Conditioner, Pool, Security/Safety, Balcony/Terrace, Business Services, Bedding/Linens, Spa with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is HOTEL PUERTA CHICHEN a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the HOTEL PUERTA CHICHEN wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the HOTEL PUERTA CHICHEN has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the HOTEL PUERTA CHICHEN?

Based on the information reported by the owner or manager, the HOTEL PUERTA CHICHEN indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for HOTEL PUERTA CHICHEN?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

HOTEL PUERTA CHICHEN | Hotel in Tinum

Name: HOTEL PUERTA CHICHEN
Address: Piste, Chichen Itza - Valladolid, Yucatan, Mexico, MX
Price range: Prices for upcoming dates start at $85 per night
Rating: 8.8

| 8.8 (67 Reviews) | 1 Bathroom

Hotel in Piste, Tinum

Hotel in Pisté with a full-service spa and a steam room
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.
HOTEL PUERTA CHICHEN offers 48 air-conditioned accommodations with irons/ironing boards and ceiling fans. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Pool

Balcony/Terrace

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Towels

Bedroom

Air conditioning

Premium bedding

Bed sheets

Ceiling fan

Laptop-friendly workspace

Iron/ironing board

Soundproofing

Breakfast

1 restaurant

1 bar

Coffee/tea in common area(s)

Full breakfast available for a fee daily 7:00 AM–10:00 AM: MXN 10 for adults and MXN 10 for children

Free daily reception

Parking

Free offsite parking within 10 ft

Accessibility

This property does not have elevators

Activities

Outdoor pool

Steam room

Full-service spa

Ecotours

Entertainment

Cable channels

39-inch flat-screen TV

General

Meeting room

Banquet hall

French

Spanish

English

Smoke-free property

Guest Services

Soundproofed rooms

Outdoor pool

Snack bar/deli

Luggage storage

Daily housekeeping

Tour/ticket assistance

24-hour front desk

Internet

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Garden

Spa

Massages

Couples treatment room(s)

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome.

Payment Policy

Fee for full breakfast: approximately mxn 10 for adults and mxn 10 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Norma

Nov 28, 2025 08:13:10 PM

Review Score: 10

Summary: Clean room. Hot water. Noiseless, working AC!

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, City View Room Size: 344 square feet m² 2 Double Beds	General Square meters - 32, Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Square feet - 344, Bed count minimum 2, Number of bathrooms - 1, Ping - 10, Bed count maximum 2
Deluxe Room, Garden View Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Garden view, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, Garden View Room Size: m² 2 Double Beds	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Garden view, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Room, Pool View Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, Pool view, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, Pool View Room Size: m² 1 Double Bed	General Number of living rooms 0, Private bathroom, Pool view, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1