Hotel Unknown | Hotel in Mérida

| 8.4 (319 Reviews) |   Pet Friendly  5 Bathrooms  16 Guests
Barrio de Santiago Hotel | Hotel Unknown

Hotel in Barrio de Santiago, Mérida

Hotel Unknown features an outdoor swimming pool, garden, a restaurant and bar in Mérida. With free WiFi, this 4-star hotel offers room service and a concierge service. The property is a 17-minute walk from Merida Bus Station, and within 0.6 miles of the city center. The hotel will provide guests with air-conditioned rooms offering a desk, a coffee machine, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Hotel Unknown provides certain units with pool views, and every room has a patio. All guest rooms include a closet. An à la carte, continental or American breakfast is available at the property. Popular points of interest near the accommodation include Merida Cathedral, Main Square and La Mejorada Park. Manuel Crescencio Rejón International Airport is 3.1 miles away.

Hotel Unknown is located in Mérida.

This 18 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Business Services, Wellness Facilities, Entertainment, and several others. This is a 4 star rated property and has over 319 reviews with the average score of 8.4 . Coming to Mérida and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 18 Bedrooms Hotel if you want to learn more about this place in Mérida. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Unknown in Mérida is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Unknown”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Pet Friendly
Pool
View
Ocean View
Balcony/Terrace
Oceanfront
Security/Safety
Business Services
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet

Facility Overview

Breakfast
  • Kids' meals
  • Bar
  • Breakfast in the room
  • Restaurant
  • Wine/Champagne
  • Special diet meals (on request)
  • Fruit
Activities
  • Full-body massage
  • Neck massage
  • Foot massage
  • Back massage
  • Spa lounge/Relaxation area
  • Spa/Wellness packages
  • Head massage
  • Massage
  • Hand massage
General
  • Soundproof rooms
  • Wifi in all areas
  • Air conditioning
  • Safe
  • Family rooms
  • Non-smoking rooms
  • Pet friendly
  • Smoke-free property
Guest Services
  • Concierge
  • Baggage storage
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Daily housekeeping
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Garden
  • Terrace
  • Outdoor pool
  • Outdoor pool (year-round)
  • Outdoor furniture
Security/Safety
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Mobile app for room service
  • Contactless check-in/out
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
Spa
  • Swimming pool
  • Beach umbrellas
  • Beach chairs/Loungers

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Please note, if cancelled, modified or in case of no-show, the total price of the reservation will be charged.
Pet Policy
Pets are allowed and charges may apply.

Reviews

Value for money:
8.59
Location:
8.28
Staff:
8.83
Facilities:
8.44
Comfort:
8.83
Cleanliness:
8.73
domoneicqua
Nov 2, 2025 07:00:00 AM
Review Score:   9
USA
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: I loved that this place was dog friendly. My Dog eats subscription food and even though there's no fridge in the room, they put it in their freezer for me Andhra gave it to me daily during his feeding time. I loved the private patios and the wood floors. I loved the pool was available anytime. On-site restaurant with breakfast included
Negative: Mosquitoes were horrible but that's not the hotel's fault, so take repellant. The restaurant can stay open longer
Summary: Best hidden gem hotel in Merida, MX
See All Reviews

Room Arrangement

Room Info Facilities
Standard King with Garden
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Shampoo, Hairdryer, Towels/Sheets (extra fee), Toilet paper, Shower, Conditioner, Private bathroom, Toilet

General

Private entrance, Air conditioning, Safe, Fan

Media & Technology

TV, Flat-screen TV

Living Area

Sitting area, Desk

Outdoors

Patio, Terrace

View

Garden view, Pool view, Inner courtyard view, View

Bedroom

Wardrobe or closet

Kitchen

Coffee machine
Standard King With Private Pool
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Shampoo, Hairdryer, Towels/Sheets (extra fee), Toilet paper, Shower, Conditioner, Private bathroom, Toilet

General

Private entrance, Air conditioning, Safe, Fan

Media & Technology

TV, Flat-screen TV

Living Area

Sitting area, Desk

Outdoors

Patio, Private pool, Terrace

View

Pool view, Inner courtyard view, View

Bedroom

Wardrobe or closet

Kitchen

Coffee machine

Pool and Spa

Plunge Pool
Double Standard With Garden
Room Type: Twin
Room Size: 42 m2
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Shampoo, Hairdryer, Towels/Sheets (extra fee), Toilet paper, Shower, Conditioner, Private bathroom, Toilet

General

Private entrance, Air conditioning, Safe, Fan

Media & Technology

TV, Flat-screen TV

Living Area

Sitting area, Desk

Outdoors

Patio, Terrace

View

Garden view, View

Bedroom

Wardrobe or closet

Kitchen

Coffee machine
Double Standard With Private Pool
Room Type: Twin
Room Size: 38 m2
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Shampoo, Hairdryer, Towels/Sheets (extra fee), Toilet paper, Shower, Conditioner, Private bathroom, Toilet

General

Private entrance, Air conditioning, Safe, Fan

Media & Technology

TV, Flat-screen TV

Living Area

Sitting area, Desk

Outdoors

Patio, Private pool, Terrace

View

Pool view, Inner courtyard view, View

Bedroom

Wardrobe or closet

Kitchen

Coffee machine

Pool and Spa

Plunge Pool
Master Suite With Garden
Room Type: Suite
Room Size: 54 m2
1 Full bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Shampoo, Hairdryer, Towels/Sheets (extra fee), Toilet paper, Shower, Conditioner, Private bathroom, Toilet

General

Private entrance, Air conditioning, Safe, Fan

Media & Technology

TV, Flat-screen TV

Living Area

Sitting area, Desk

Outdoors

Patio, Private pool, Terrace

View

Garden view, Pool view, Inner courtyard view, View

Bedroom

Wardrobe or closet

Kitchen

Coffee machine
Check Hotel Availability
Nightly rates from:
USD US $203
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