Is this Nicol-Haa pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Nicol-Haa have a swimming pool?

Yes, this Nicol-Haa has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Nicol-Haa a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Nicol-Haa wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Nicol-Haa has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Nicol-Haa?

Based on the information reported by the owner or manager, the Nicol-Haa indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Nicol-Haa?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Nicol-Haa | Hotel in Izamal

9.0 (64 Reviews) | 1 Bathroom

Hotel in Izamal

Hotel with free parking, 7-minute walk to Kinich Kak Moo Ruins
This smoke-free hotel features dry cleaning, a 24-hour front desk, and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a picnic area.
Nicol-Haa offers 7 air-conditioned accommodations, which are accessible via exterior corridors and feature private pools and blackout drapes/curtains. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations include desks. Plasma televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Amenities

Air Conditioner

Parking

Pool

Private Pool

Balcony/Terrace

Accessibility

Security/Safety

Bedding/Linens

Guest Services

Entertainment

Child Friendly

Internet

Laundry

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: 6:30 pm late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a security system and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Priscilla

Jul 28, 2024 01:27:47 PM

Review Score: 6

Summary: The lady who checked me in was nice and welcoming. She helped set up AC for me. Their was a huge roach in AC . It came out later in the evening and another staff member helped me kill it and clean it. Their were spiders in bathroom and smaller roaches. The pool was cloudy needed to be cleaned. The shower water was either extremely hot or only cold water. I stayed 2 nights , 3 days, after first night their was no water in morning, and after 2nd night again no water , staff member gave my mom a bucket of water. Per staff the one attending the night before forgot to pump water and that's why their were none in morning. The restaurant they advertise in room (edith jardin) is awful ,worst food ever. Refillable hand, body soap, and shampoo. Also staff member went in to room without asking , their was no door sign to say if wanted or not for our room to be cleaned. Was my 2nd year staying at this place, this experience was less enjoyable than the first time. Staff were all nice. Location is not that near from convent, closer to kinich komoo. But in humid hot weather it seems farther and their is no transportion available unless you rent a car.

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