Is this Puente del Mar hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Puente del Mar hotel have a swimming pool?

Yes, this Puente del Mar hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puente del Mar hotel?

Best-rates for the Puente del Mar hotel starts from $383 per night with includes Air Conditioner, View, Bedding/Linens, Hot Tub, Internet, Kitchen, Wheelchair Accessible, Accessibility, Business Services, Wellness Facilities, Spa, Toiletries, Guest Services, Bar, Parking, Pool, Ocean View, Balcony/Terrace, Transportation/Shuttle, Security/Safety, Restaurant, Child Friendly, Laundry, Sports/Activities, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puente del Mar hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puente del Mar hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puente del Mar hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puente del Mar hotel?

Based on the information reported by the owner or manager, the Puente del Mar hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puente del Mar hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Palacio Mundo Imperial All Inclusive Resort | Hotel in Acapulco

| 8.8 (8 Reviews) | 1 Bathroom

Puente del Mar Hotel | Palacio Mundo Imperial All Inclusive Resort

Hotel in Puente del Mar, Acapulco

All-inclusive hotel with 4 restaurants connected to the convention center in Acapulco
Along with 4 restaurants, this smoke-free hotel has 6 outdoor pools and a full-service spa. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and a free beach shuttle. Additionally, 2 poolside bars, a bar/lounge, and a swim-up bar are onsite.
Palacio Mundo Imperial All Inclusive Resort offers 814 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. 46-inch flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Acapulco hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toilet paper

Private bathroom

Shampoo

Soap

Free toiletries

Towels

Hair dryer

Bedroom

Air conditioning

Bed sheets

Free local calls

Iron/ironing board

Phone

Laptop-friendly workspace

Desk

Safe

Breakfast

Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 420 for adults and MXN 210 for children

4 restaurants and 1 coffee shop/cafe

2 poolside bars, 1 swim-up bar and 1 bar

Coffee/tea maker

Parking

Free area shuttle

Free secured, covered valet parking on site

Free beach shuttle

Accessibility

Wheelchair-accessible path to elevator

Well-lit path to entrance

Elevator

Front entrance ramp

Wheelchair-accessible business center

Wheelchair-accessible restaurant

Wheelchairs available on site

Wheelchair-accessible concierge desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Braille signage

Wheelchair-accessible lounge

In-room accessibility

Elevator door width (inches): 35

Wheelchair accessible (may have limitations)

Activities

Beach access

Free beach club

Lifeguards on site

Shopping mall

Designer stores

Children's pool

Sauna

Beach volleyball

6 outdoor pools

Full-service spa

Shopping

Entertainment

46-inch flat-screen TV

Satellite channels

General

Computer station

Business center

Meeting rooms

Reception hall

Elevator

Gift shop/newsstand

ATM/banking services

English

Spanish

Smoke-free property

Guest Services

Snack bar/deli

Children's club (surcharge)

Children's pool

Travel crib

Free area shuttle

6 outdoor pools

Babysitting (surcharge)

Dry cleaning service

Wedding services

Concierge services

Hair salon

Luggage storage

Porter/bellhop

24-hour front desk

Daily housekeeping

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Outdoors

Lifeguards on site

Dock

Pool sun loungers

Pool umbrellas

Garden

Balcony

Spa

Massage/treatment rooms

Body wraps

Aromatherapy

Couples treatment room(s)

Outdoor treatment areas

Spa open daily

Steam room

Manicures and pedicures

2 treatment rooms

Facials

Mud bath

Sauna

Hot tub

Massages

Body scrubs

Body treatments

Hydrotherapy

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 18

Check-out

Check-out before 11:00 am

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately mxn 420 for adults and mxn 210 for children pet fee: mxn 1500 per pet, per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 20 lbs per pet) pets allowed for an extra charge of mxn 1500 per pet, per night pets cannot be left unattended specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Cesar Augusto

Oct 2, 2025 11:07:38 AM

Review Score: 10

Summary: M

See All Reviews

Room Arrangement

Room Info	Facilities
Two Superior Double Beds Diamante View AI Room Size: 376.7 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Ping - 10.6, Wardrobe or closet, Shower only, Square feet - 376.7, Square meters - 35, Bed count minimum 2, City view, Bed count maximum 2
Two Deluxe Double Beds Resort View All Inclusive Room Size: 376.7 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Ping - 10.6, Wardrobe or closet, Shower only, Square feet - 376.7, Square meters - 35, Resort view, Bed count minimum 2, Bed count maximum 2
Two Club 89 Double Beds Diamante View AI Room Size: 376.7 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Ping - 10.6, Wardrobe or closet, Shower only, Square feet - 376.7, Square meters - 35, Bed count minimum 2, City view, Bed count maximum 2
Two Club 89 Double Beds Resort View AI Room Size: 376.7 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Ping - 10.6, Wardrobe or closet, Shower only, Square feet - 376.7, Square meters - 35, Resort view, Bed count minimum 2, Bed count maximum 2