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Playa Palms Beach Hotel | Hotel in Playa del Carmen

| 8.4 (935 Reviews) |  6 Bathrooms  22 Guests
Downtown Hotel | Playa Palms Beach Hotel

Hotel in Downtown, Playa del Carmen

Offering an outdoor pool and a private beach area with stunning views of the sea, Playa Palms Beach Hotel is located steps from famous 5th Avenue and its cafeterias, shops and nightclubs. Free WiFi is available throughput. All units are air conditioned and include a seating and/or dining area, equipped with a flat screen TV. Some units also have a kitchen, fitted with a toaster. All rooms come with a balcony, hammocks and some have partial sea views or garden views. There is a variety of drinks offered at an extra cost. Spa services and a tour desk are available. Playa Palms Beach Hotel is about 60 minutes’ drive from Cancun International Airport.

Playa Palms Beach Hotel is located in Playa del Carmen.

This 34 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Internet, Laundry, Designated Smoking Area, and several others. This is a 4 star rated property and has over 935 reviews with the average score of 8.4 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 34 Bedrooms Hotel if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Playa Palms Beach Hotel in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Playa Palms Beach Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Pool
Designated Smoking Area
View
Private Beach
Ocean View
Oceanfront
Transportation/Shuttle
Security/Safety
Guest Services
Entertainment
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Fruit
  • Wine/Champagne
Activities
  • Private beach area
  • Beach
  • Beachfront
General
  • Air conditioning
  • Non-smoking rooms
  • Designated smoking area
  • Family rooms
  • Safe
  • Soundproof rooms
  • Wifi in all areas
Guest Services
  • 24-hour front desk
  • Airport shuttle (additional charge)
  • Laundry
  • Daily housekeeping
  • Airport shuttle
  • Shuttle service (additional charge)
  • Shuttle service
  • Tour desk
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Garden
  • Outdoor pool (year-round)
Security/Safety
  • Smoke alarms
  • Fire extinguishers
  • Key access
  • 24-hour security
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
  • Mobile app for room service
Spa
  • Beach chairs/Loungers
  • Swimming pool
  • Beach umbrellas
  • Pool with view
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Partially refundable
Pet Policy
Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

License number: 008-007-007038

Reviews

Value for money:
8.2
Location:
9.06
Staff:
8.92
Facilities:
8.33
Comfort:
8.75
Cleanliness:
8.7
Wilmer
Sep 13, 2026 07:00:00 AM
Review Score:   10
Colombia
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The hotel is absolutely beautiful, it’s a true paradise. The staff are incredibly friendly, the food is delicious, and the housekeeping team take great care and pride in keeping the rooms spotless.
Negative: The only “downside” is that the hotel doesn’t have a proper beach. There is a small sandy area close to the sea, but getting into the water can be quite difficult. It would be great if the hotel could build some sort of jetty or platform to make it easier and more comfortable for guests to access the sea.
Summary: A paradise in Playa del Carmen, transformed into a hotel.
See All Reviews

Room Arrangement

Room Info Facilities
Ocean View Studio
Room Type: Studio
Room Size: 49 m2
1 Queen bed(s) Bed
Ocean View Studio

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shower, Shampoo, Conditioner, Toilet, Free toiletries, Private bathroom, Towels, Toilet paper, Body soap, Hairdryer

General

Soundproofing, Key access, Air conditioning, Tile/marble floor, Private entrance, Ironing facilities, Trash cans, Fan, Mosquito net, Smoke alarm, Safety deposit box

Media & Technology

Flat-screen TV, TV, Cable channels, Satellite channels

Kitchen

Coffee machine, Microwave, Kitchenette, Toaster, Stovetop, Dining table, Kitchenware, Refrigerator

Outdoors

Patio, Outdoor furniture, Terrace, Balcony

Living Area

Seating area

View

Sea view, Pool view, View

Bedroom

Wardrobe or closet, Linens

Pool and Spa

Pool towels

Room amenities

Hypoallergenic pillow

Exclusive services

Access to a private beach
Studio with Garden View
Room Type: Studio
Room Size: 45 m2
1 Queen bed(s) Bed
Studio with Garden View

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shower, Shampoo, Conditioner, Toilet, Free toiletries, Private bathroom, Towels, Toilet paper, Body soap, Hairdryer

General

Soundproofing, Key access, Air conditioning, Tile/marble floor, Private entrance, Ironing facilities, Trash cans, Fan, Mosquito net, Smoke alarm, Safety deposit box

Media & Technology

Flat-screen TV, TV, Cable channels, Satellite channels

Kitchen

Coffee machine, Microwave, Kitchenette, Toaster, Stovetop, Dining table, Kitchenware, Refrigerator

Outdoors

Patio, Outdoor furniture, Terrace, Balcony

Living Area

Seating area, Dining area

Bedroom

Wardrobe or closet, Linens

View

Garden view

Pool and Spa

Pool towels

Room amenities

Hypoallergenic pillow

Exclusive services

Access to a private beach
One-Bedroom Apartment
Room Type: Apartment
Room Size: 65 m2
1 Queen bed(s) Bed
1 Sofa bed Bed
One-Bedroom Apartment

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Shower, Shampoo, Conditioner, Toilet, Free toiletries, Private bathroom, Toilet paper, Body soap, Hairdryer

General

Air conditioning, Private entrance, Fan, Smoke alarm, Safety deposit box

Media & Technology

TV, Cable channels

Kitchen

Coffee machine, Microwave, Kitchenette, Kitchen, Toaster, Stovetop, Kitchenware, Refrigerator

Outdoors

Terrace, Balcony

View

Garden view

Pool and Spa

Pool towels

Exclusive services

Access to a private beach
Ocean Front Studio
Room Type: Studio
Room Size: 51 m2
1 Queen bed(s) Bed
Ocean Front Studio

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shower, Shampoo, Conditioner, Toilet, Free toiletries, Private bathroom, Towels, Toilet paper, Body soap, Hairdryer

General

Soundproofing, Key access, Air conditioning, Tile/marble floor, Private entrance, Ironing facilities, Trash cans, Fan, Mosquito net, Smoke alarm, Safety deposit box

Media & Technology

Flat-screen TV, TV, Cable channels, Satellite channels

Kitchen

Coffee machine, Microwave, Kitchenette, Toaster, Stovetop, Dining table, Kitchenware, Refrigerator

Outdoors

Patio, Outdoor furniture, Terrace, Balcony

Living Area

Seating area, Dining area

View

Sea view, View

Bedroom

Wardrobe or closet, Linens

Pool and Spa

Pool towels

Room amenities

Hypoallergenic pillow

Exclusive services

Access to a private beach
Superior Apartment
Room Type: Apartment
Room Size: 65 m2
1 Queen bed(s) Bed
1 King bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Shower, Shampoo, Conditioner, Toilet, Free toiletries, Private bathroom, Toilet paper, Body soap, Hairdryer

General

Air conditioning, Private entrance, Fan, Smoke alarm, Safety deposit box

Media & Technology

TV, Cable channels

Outdoors

Patio, Balcony

Kitchen

Coffee machine, Microwave, Kitchen, Toaster, Stovetop, Kitchenware, Refrigerator

Living Area

Dining area

View

Sea view

Pool and Spa

Pool towels

Exclusive services

Access to a private beach
Penthouse Apartment
Room Type: Apartment
Room Size: 62 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed

Bathroom

Shower, Shampoo, Conditioner, Toilet, Free toiletries, Private bathroom, Towels, Toilet paper, Body soap, Hairdryer

General

Soundproofing, Air conditioning, Tile/marble floor, Private entrance, Ironing facilities, Trash cans, Fan, Mosquito net, Smoke alarm, Safety deposit box

Media & Technology

Flat-screen TV, TV, Cable channels, Satellite channels

Outdoors

Patio, Terrace, Balcony

Kitchen

Microwave, Kitchen, Toaster, Coffee machine, Refrigerator

Living Area

Seating area

View

Sea view, View

Bedroom

Wardrobe or closet

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room amenities

Hypoallergenic pillow

Exclusive services

Access to a private beach

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Playa Palms Beach Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Playa Palms Beach Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Playa Palms Beach Hotel starts from $100 per night with includes Child Friendly, Internet, Laundry, Designated Smoking Area, View, Private Beach, Ocean View, Oceanfront, Transportation/Shuttle, Security/Safety, Guest Services, Air Conditioner, Pool, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playa Palms Beach Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Playa Palms Beach Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.