Family-friendly bed & breakfast with 2 outdoor pools and spa services This bed & breakfast features 2 outdoor pools, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a coffee shop/cafe, and an outdoor tennis court are onsite. Roca Azul offers 10 accommodations with safes. These individually decorated and furnished accommodations have separate dining areas. 32-inch LCD televisions come with satellite channels. Bathrooms include showers. Hot springs and an outdoor tennis court are featured at the bed & breakfast. 2 outdoor swimming pools are on site along with a children's pool.
Children under 13 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities
Parking
Pool
Designated Smoking Area
Balcony/Terrace
Business Services
Sports/Activities
Bedding/Linens
Spa
Restaurant
Bar
Guest Services
Entertainment
Barbecue/Outdoor Cooking
Child Friendly
Internet
Policies
Check-in
Check-in start time: 3:00 pm; check-in end time: 6:00 pm early check-in fee: mxn 300 early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Pet deposit: mxn 500 per stay service animals are exempt from fees early check-in fee: mxn 300 (subject to availability) late check-out is available for a fee (subject to availability) firewood fee: mxn 150 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 33 lbs per pet) pets cannot be left unattended pets stay free service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Esperanza
Dec 23, 2024 09:22:07 AM
Review Score:
6
Summary: The first night was horrible, one room had many bed bugs. We didn’t use one of the rooms as we didn’t want to deal with the bugs.
For the Second room the girls took the bed boards off as they found spiders.
I did request to get moved to another room. Reception was understandable and got us moved the same night.
We did get moved to another bigger cabin. Which was much cleaner. Other than the first night we ran out of water. The last two nights we had issues sleeping due to a sound of a pipe. Which kept going off and on every 5 minutes or less.
The kitchen staff was incredible.
See All Reviews
Reviews
Esperanza
Dec 23, 2024 09:22:07 AM
Review Score:
6
Summary: The first night was horrible, one room had many bed bugs. We didn’t use one of the rooms as we didn’t want to deal with the bugs.
For the Second room the girls took the bed boards off as they found spiders.
I did request to get moved to another room. Reception was understandable and got us moved the same night.
We did get moved to another bigger cabin. Which was much cleaner. Other than the first night we ran out of water. The last two nights we had issues sleeping due to a sound of a pipe. Which kept going off and on every 5 minutes or less.
The kitchen staff was incredible.
Patricia
Jul 28, 2024 11:24:03 PM
Review Score:
4
Summary: There were no pictures of the interior of the cabins.
No bedroom, no closet, no drawers, very small bathroom, could not sit on the toilet straight, very small shower, no wifi, tiny tiny bathroom sink under the tv.
Hot water and comfortable bed.
Patricia
Jul 28, 2024 07:39:02 AM
Review Score:
4
Summary: There were no pictures of the interior of the cabins. We now know why.
No bedroom, no closet, no drawers, very small bathroom, could not sit on the toilet straight, very small shower, no wifi, tiny tiny bathroom sink under the tv.
Hot water and comfortable bed.
Reginald
Sep 27, 2023 01:09:20 AM
Review Score:
4
Summary:
I enjoyed the uniquness of this resort combining the atmosphere of a country club with camping.
John
Feb 4, 2019 06:23:44 AM
Review Score:
4
Summary: It was good. My only complaint would be that they didn't supply anything. You have to bring your own towels, soap, dishes, cooking utensils etc. Maybe this was mentioned, but if so I missed it. The staff was friendly and helpful, the room was clean, and it had a patio with a table to sit, drink coffee and relax. Lots of sports facilities for kids and teenagers, tennis & volleyball, huge swimming pool. The food in the restaurant was typical mexican and very good.
Karen
Sep 26, 2018 08:33:33 AM
Review Score:
5
Summary: Roca Azul is absolutely beautiful! We wish that we could have stayed longer and we certainly plan to return as soon as we can. The swimming pool is the best and it is so very large and clean. We enjoyed every moment relaxing and having fun! Everyone there was very helpful, the grounds were lovely and everything was well marked so it was easy to find what we needed and where to go. Even though we only speak English, the staff was friendly and accommodating and they had no problems understanding us. We highly recommend Roca Azul for a great place to stay and visit! Plan to spend some time there enjoying all they have to offer and the fantastic lake too! We will definitely be back soon!