Is this South Hotel Zone resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at South Hotel Zone resort?

Check-in time for South Hotel Zone resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the South Hotel Zone resort have a swimming pool?

Yes, this South Hotel Zone resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in South Hotel Zone resort?

Best-rates for the South Hotel Zone resort starts from $250 per night with includes Pool, Ocean View, Accessibility, Child Friendly, Kitchen, Parking, Designated Smoking Area, Balcony/Terrace, Wellness Facilities, Spa, Guest Services, Air Conditioner, TV, View, Wheelchair Accessible, Business Services, Sports/Activities, Restaurant, Entertainment, Internet, Laundry, Bedding/Linens, Bar, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is South Hotel Zone resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the South Hotel Zone resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the South Hotel Zone resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the South Hotel Zone resort?

Based on the information reported by the owner or manager, the South Hotel Zone resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for South Hotel Zone resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the South Hotel Zone resort are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sunscape Puerto Vallarta Resort & Spa All Inclusive | Resort in Puerto Vallarta

| 7.0 (1001 Reviews) | 1 Bathroom

South Hotel Zone Resort | Sunscape Puerto Vallarta Resort & Spa All Inclusive

Resort in South Hotel Zone, Puerto Vallarta

Family fun on the beach, with free water park, near La Isla
Spend the day relaxing on the beach or at a complimentary water park before returning for a meal at one of Sunscape Puerto Vallarta Resort & Spa All Inclusive's 4 restaurants.
Housekeeping is available on request.
Sunscape Puerto Vallarta Resort & Spa All Inclusive offers 340 accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower

Hair dryer

Private bathroom

Free toiletries

Towels

Bedroom

Air conditioning (climate-controlled)

Bed sheets

Iron/ironing board

Phone

Water-efficient toilets only

Free newspapers

Safe

LED light bulbs

Energy-saving switches

Breakfast

4 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar

4 restaurants and 1 coffee shop/cafe

Coffee/tea maker

Parking

Onsite parking available only on request

Free uncovered self parking on site

Electric car charging station on site

RV/bus/truck parking on site

Wheelchair-accessible van parking available

Accessibility

Magnifying mirror

Wheelchair-accessible concierge desk

Wheelchair-accessible registration desk height (inches): 43

Wheelchair-accessible restaurant

Elevator door width (inches): 35

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Pool access ramp on site

Wheelchair-accessible lounge

Handrails in stairways

Wheelchair accessible (may have limitations)

Wheelchair-accessible van parking

Elevator

Well-lit path to entrance

Stairway handrail height (inches): 35

Wheelchair-accessible path to elevator

Grab bar in shower

Shower grab bar height (inches): 35

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Fishing

Casino

Health/beauty spa

Whale watching

Shopping

Beach volleyball

Children's pool

Spa services

Fitness center

Foosball table

Outdoor pool

Karaoke

Playground

2 outdoor tennis courts

Free water park access

Archery

Basketball

Kayaking

Billiards/pool table

Bike parking

Bike storage

Air hockey

Mini golf

Scuba diving

Table tennis

Volleyball

Entertainment

Cable channels

Flat-screen TV

General

Meeting room

Vending machine

Reception hall

ATM/banking services

Banquet hall

Elevator

Front-desk safe

Gift shop/newsstand

Water dispenser

English

Spanish

Books

Romance packages available

Comprehensive recycling policy

TV in lobby

Vegan dining options

Communal living room

Humane treatment of captive wild animals

Locally-owned & organized tours & activities

At least 80% organic food

Beach towels

Annual offsets purchased for at least 10% of carbon footprint

Local artist showcase

Vegetarian dining options

Local culture & ecosystem education

Water dispenser

Games

At least 80% lighting from LEDs

Designated smoking areas

At least 80% of food locally-sourced

Guest Services

Laundry facilities

Outdoor pool

In-room child care (surcharge)

Mini golf

Playground

Children's pool

Free water park access

Snack bar/deli

Free children's club

Waterslide

Laundry facilities

24-hour front desk

Daily housekeeping

Concierge services

Tour/ticket assistance

Change of towels (on request)

Multilingual staff

Porter/bellhop

Wedding services

Dry cleaning service

Change of bedsheets (on request)

Luggage storage

Tennis lessons

Internet

Available in all rooms: Free WiFi

Free in-room WiFi has a 2-device limit

In-room WiFi speed: 25+ Mbps

Available in some public areas: Free WiFi

Outdoors

Terrace

Garden

Beachfront location

Beach loungers

Pool umbrellas

Pool sun loungers

Spa

Massage - Swedish

Massage - on the beach

Massage - sports

Massage - deep-tissue

Policies

Check-in

Check-in start time: 3 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Stephen James

Apr 13, 2025 08:41:38 PM

Review Score: 4

Summary: We did not like the noise, food was sub par, resort shape was shabby, elevator broke down and did not like the pressure sales in the lobby.

See All Reviews

Room Arrangement

Room Info	Facilities
Sun Club Romantic Suite Bay View Room Size: 674 square feet m² 1 King Bed	General Number of living rooms 0, Minibar, Number of bedrooms - 1, Room and bed type depend on availability check-in, Location - top floor, Square feet - 674, Ping - 19, Bathrobes, Square meters - 63, No rollaway/extra beds, Bay view, No cribs (infant beds), Club level room, Bed count minimum 1, Bed count maximum 1, Furnished balcony
Deluxe Resort View Double Room Size: 344 square feet m² 2 Double Beds	General Square meters - 32, Number of living rooms 0, Balcony or patio, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Garden view, Hand-held showerhead, Square feet - 344, Bed count minimum 2, Ping - 10, Bed count maximum 2
Deluxe Junior Suite Bay View Double Room Size: 674 square feet m² 3 Double Beds and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 1, Square feet - 674, Extra bed count 1, Free cribs/infant beds, Ping - 19, Square meters - 63, Rollaway/extra beds (free), Bay view, Separate sitting area, Bed count maximum 3, Furnished balcony, Bed count minimum 3
Deluxe Family Kids Garden View Room Size: 388 square feet m²	General Number of living rooms 0, Rollaway/extra beds (free), Deck or patio, Location - ground floor, Number of bedrooms - 0, No cribs (infant beds), Garden view, Yard, Ping - 11, Square meters - 36, Square feet - 388
Sun Club Junior Suite Bay View Room Size: 674 square feet m² 3 Double Beds and Double Sofa Bed	General Number of living rooms 0, Minibar, Number of bedrooms - 1, Room and bed type depend on availability check-in, Location - top floor, Square feet - 674, Extra bed count 1, Free cribs/infant beds, Ping - 19, Bathrobes, Square meters - 63, Rollaway/extra beds (free), Bay view, Separate sitting area, Club level room, Bed count maximum 3, Furnished balcony, Bed count minimum 3
Deluxe Partial Ocean View King Room Size: 340 square feet m²	General Square meters - 31.6, Number of living rooms 0, Partial sea view, Doorway wheelchair width (centimeters) - 173, Number of bedrooms - 0, Wheelchair-width doorways, Square feet - 340, Wheelchair accessible, Ping - 10, Rollaway/extra beds (free), Doorway wheelchair width (inches) - 68, No cribs (infant beds), Furnished balcony
Sun Club Deluxe Romantic Suite Ocean Front Room Size: 340 square feet m²	General Number of living rooms 0, Minibar, Number of bedrooms - 0, Square feet - 340, Room and bed type depend on availability check-in, Designer toiletries, Square meters - 32, Bathrobes, Rollaway/extra beds (free), No cribs (infant beds), Club level room, Ping - 9.56, Ocean view, Furnished balcony
Deluxe Resort View King Room Size: 344 square feet m² 1 King Bed	General Square meters - 32, Number of living rooms 0, Balcony or patio, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Garden view, Hand-held showerhead, Square feet - 344, Bed count minimum 1, Bed count maximum 1, Ping - 10
Sun Club Romantic Suite Bay View with Terrace Room Size: 674 square feet m² 1 King Bed	General Number of living rooms 0, Minibar, Number of bedrooms - 1, Room and bed type depend on availability check-in, Location - top floor, Square feet - 674, Bathrobes, Square meters - 63, No rollaway/extra beds, No cribs (infant beds), Wardrobe or closet, Club level room, Bed count minimum 1, Ocean view, Ping - 18.94, Bed count maximum 1, Furnished balcony
Deluxe Partial Ocean View Double Room Size: 340 square feet m²	General Square meters - 31.6, Number of living rooms 0, Partial sea view, Rollaway/extra beds (free), Number of bedrooms - 0, Square feet - 340, Furnished balcony, Free cribs/infant beds, Ping - 10