Is this Mazunte resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mazunte resort?

Check-in time for Mazunte resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mazunte resort have a swimming pool?

Yes, this Mazunte resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mazunte resort?

Best-rates for the Mazunte resort starts from $342 per night with includes Breakfast, Internet, Kitchen, Designated Smoking Area, Accessibility, Business Services, Balcony/Terrace, Bedding/Linens, Bar, Guest Services, Laundry, Pool, View, Ocean View, Air Conditioner, Parking, Restaurant, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mazunte resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mazunte resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mazunte resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mazunte resort?

Based on the information reported by the owner or manager, the Mazunte resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mazunte resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

ZOA Hotel - Michelin Key Winner - Adults Only | Resort in Santa María Tonameca

| 9.6 (153 Reviews) | 1 Bathroom

Mazunte Resort | ZOA Hotel - Michelin Key Winner - Adults Only

Resort in Mazunte, Santa María Tonameca

Adults-only beachfront resort with outdoor pool
At ZOA Hotel - Michelin Key Winner - Adults Only, relax by an outdoor pool or hit the private beach where you can enjoy snorkeling.
ZOA Hotel - Michelin Key Winner - Adults Only offers 7 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate dining areas. Beds feature premium bedding. This Santa María Tonameca resort provides complimentary wireless Internet access. Espresso makers and minibars are provided. Bathrooms include showers and complimentary toiletries. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.
Recreational amenities at the resort include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Ocean View

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 10 pm contactless check-in available late check-in fee for check-in between noon and 3:00 pm late check-in subject to availability minimum check-in age: 21

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability

Child Policy

Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. rollaway/extra beds are available for mxn 250.0 per day. cribs (infant beds) are not available.

Payment Policy

Fee for cooked-to-order breakfast: approximately mxn 600 to 700 per person pet fee: mxn 1000 per pet, per night late check-in fee for check-in between noon and 3:00 pm late check-out is available for a fee (subject to availability) rollaway bed fee: mxn 250.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 30 lbs per pet) pets allowed for an extra charge of mxn 1000 per pet, per night pets cannot be left unattended specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed onsite parties or group events are strictly prohibited safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Nadine

Aug 11, 2025 05:00:09 AM

Review Score: 8

Summary: Gorgeous rooms and amazing service. Solomon and Antonio make sure you’re well taken care of. Anything we needed was taken care of really promptly. Rooms are spotless, and AC works well. A few major negatives though: The door to our room didn’t lock. We raised this the first day and they looked at it and acknowledged it didn’t lock, but took no steps towards fixing it. So our room was just unlocked the whole stay. Thankfully, the property has a locking gate, but still, we were women traveling and it didn’t feel safe to sleep with the door unlocked and leaving all our stuff in the room when we were out. This is really unacceptable for a property at this price. The room design gives only 50% privacy in the shower. That is, the wall around the shower only covers your bottom half. Hopefully you’re traveling with a romantic partner; I wasn’t and now know my friend a lot better than we ever intended. I know this is a trendy layout for Instagrammable hotels, but it’s really not practical or convenient. And finally, this is advertised as an adults only property, but there was a family staying there with kids, and one looked to be around 10 years old. Oddly, the food at breakfast was great, but dinner was underwhelming, but there are other options within walking distance. I mention negatives so people will know what they’re getting into, but overall, we had a fantastic time. We really loved this hotel and would stay again if we can guarantee a room with a lock on it!

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ZOA Hotel - Michelin Key Winner - Adults Only | Resort in Santa María Tonameca

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