Altitude at Krystal Grand Cancun - All Inclusive | Resort in Cancún

| 7.9 (354 Reviews) |  5 Bathrooms  14 Guests
Punta Cancun Resort | Altitude at Krystal Grand Cancun - All Inclusive

Resort in Punta Cancun, Cancún

Located in Cancún, a few steps from Playa Forum, Altitude at Krystal Grand Cancun - All Inclusive provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Among the facilities of this property are a restaurant, a kids' club and room service, along with free WiFi throughout the property. The property has a 24-hour front desk, an ATM and currency exchange for guests. The resort will provide guests with air-conditioned rooms with a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. Guest rooms include a closet. The breakfast offers buffet, continental or American options. Altitude at Krystal Grand Cancun - All Inclusive has a terrace. You can play pool at this 5-star resort. La Isla Shopping Mall is 2.6 miles from the accommodation, while Cancun Government Palace is 6.5 miles away. Cancún International Airport is 14 miles from the property.

Altitude at Krystal Grand Cancun - All Inclusive is located in Cancún.

This 90 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Balcony/Terrace, Oceanfront, and several others. This is a 5 star rated property and has over 354 reviews with the average score of 7.9 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 90 Bedrooms Resort if you want to learn more about this place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Altitude at Krystal Grand Cancun - All Inclusive in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Altitude at Krystal Grand Cancun - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Snack bar
  • Kids' meals
  • Coffee house on site
  • Fruit
  • Special diet meals (on request)
  • Wine/Champagne
  • Breakfast in the room
  • Bar
Parking
  • Private Parking
  • Free parking
  • Parking
  • Parking on site
Accessibility
  • Lowered sink
  • Toilet with grab rails
  • Bathroom emergency cord
  • Wheelchair accessible
Activities
  • Body treatments
  • Steam room
  • Manicure
  • Body wrap
  • Beachfront
  • Aerobics
  • Hair treatments
  • Waxing services
  • Couples' massage
  • Massage chair
  • Spa/Wellness packages
  • Hair coloring
  • Fitness
  • Fitness classes
  • Hairstyling
  • Full-body massage
  • Yoga classes
  • Body scrub
  • Playground
  • Game room
  • Live music/Performance
  • Entertainment staff
  • Neck massage
  • Back massage
  • Hand massage
  • Kids' club
  • Makeup services
  • Spa facilities
  • Haircut
  • Foot massage
  • Pool table
  • Pedicure
  • Locker rooms
  • Massage
  • Evening entertainment
  • Head massage
  • Happy hour
  • Cooking class
  • Spa
  • Facial treatments
  • Fitness center
  • Sauna
  • Beauty services
  • Beach
  • Themed dinners
Entertainment
  • Indoor play area
  • Board games/Puzzles
General
  • Convenience store on site
  • Elevator
  • Non-smoking rooms
  • Safe
  • Family rooms
  • Air conditioning
  • Wifi in all areas
  • Facilities for disabled guests
Guest Services
  • Meeting/Banquet facilities
  • Laundry
  • Concierge
  • Babysitting/Child services
  • Packed lunches
  • Private check-in/out
  • Ironing service
  • 24-hour front desk
  • Tour desk
  • Baggage storage
  • Grocery deliveries
  • Room service
  • ATM on site
  • Daily housekeeping
  • Valet parking
  • Dry cleaning
  • Currency exchange
  • Suit press
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Outdoor pool (year-round)
  • Outdoor pool
  • Garden
  • Picnic area
  • Outdoor furniture
  • Terrace
  • Sun deck
Security/Safety
  • Smoke alarms
  • Fire extinguishers
  • Security alarm
  • 24-hour security
  • CCTV outside property
  • Key card access
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
Spa
  • Beach umbrellas
  • Pool bar
  • Kids' pool
  • Swimming pool
  • Infinity pool
  • Plunge pool
  • Pool with view

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

In the event of an early departure, the property will charge you the full amount for your stay.

Reviews

Value for money:
7.79
Location:
9.29
Staff:
8.33
Facilities:
8.43
Comfort:
8.98
Cleanliness:
8.74
Adam
Dec 18, 2025 08:00:00 AM
Review Score:   5
Australia
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The staff, the view, the location.
Negative: The restaurant food was pretty bad in some cases except breakfast. Breakfast was as good!👍🏽 The worst part is they try selling you holidays and future nights stays as soon as you arrive. Day 1! We hadn’t even touched the water or seen the sand and the pressure to purchase time share bull poop was ridiculous We only had 3 full days there and the first half of day one was waisted on this. They pretty much won’t let you leave the seminar that my partner stupidly agreed to unless you purchase or commit
See All Reviews

Room Arrangement

Room Info Facilities
Altitude Suite Double
Room Type: Suite
Room Size: 50 m2
2 Full bed(s) Bed
Altitude Suite Double

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Towels, Free toiletries, Toilet paper, Private bathroom, Shower cap, Hairdryer, Toilet, Slippers, Body soap, Conditioner, Shampoo, Bathrobe, Shower

General

Trash cans, Safe, Air conditioning, Ironing facilities, Soundproof, Tile/Marble floor, Iron

Media & Technology

Flat-screen TV, Telephone, Cable channels, TV

Services

Wake-up service/Alarm clock, Executive lounge access

Outdoors

Balcony

Living Area

Desk, Sitting area

View

Quiet street view, City view, View, Landmark view

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Coffee machine, Dining table

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator

Pool and Spa

Infinity Pool, Pool with a view, Pool towels

Room Amenities

Socket near the bed, Non-feather pillow

Exclusive services

Access to private pool, Private check-in/out in the executive lounge
Altitude Suite ocean front
Room Type: Suite
Room Size: 51 m2
1 King bed(s) Bed
Altitude Suite ocean front

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Towels, Free toiletries, Toilet paper, Private bathroom, Shower cap, Hairdryer, Toilet, Slippers, Body soap, Conditioner, Shampoo, Bathrobe, Shower

General

Trash cans, Safe, Air conditioning, Ironing facilities, Soundproof, Tile/Marble floor, Iron

Media & Technology

Flat-screen TV, Telephone, Cable channels, TV

Services

Wake-up service/Alarm clock, Executive lounge access

Outdoors

Balcony

Living Area

Desk, Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft), Linens

View

Sea view, View, Landmark view, Pool view

Kitchen

Coffee machine, Dining table

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator

Pool and Spa

Infinity Pool, Pool with a view, Pool towels

Room Amenities

Socket near the bed, Non-feather pillow

Exclusive services

Access to private pool, Private check-in/out in the executive lounge
Altitude Corner Suite Ocean Front
Room Type: Suite
Room Size: 56 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Towels, Free toiletries, Toilet paper, Private bathroom, Shower cap, Hairdryer, Toilet, Slippers, Body soap, Conditioner, Shampoo, Bathrobe, Shower

General

Trash cans, Safe, Air conditioning, Ironing facilities, Soundproof, Tile/Marble floor, Iron

Media & Technology

Flat-screen TV, Telephone, Cable channels, TV

Services

Wake-up service/Alarm clock, Executive lounge access

Outdoors

Balcony

Living Area

Desk, Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft), Linens

View

Sea view, View, Landmark view, Pool view

Kitchen

Coffee machine, Dining table

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator

Pool and Spa

Infinity Pool, Pool with a view, Pool towels

Room Amenities

Socket near the bed, Non-feather pillow

Exclusive services

Access to private pool, Private check-in/out in the executive lounge
Altitude Master Suite
Room Type: Suite
Room Size: 98 m2
1 Sofa bed Bed
1 King bed(s) Bed
1 Sofa bed Bed
Altitude Master Suite

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Towels, Free toiletries, Toilet paper, Private bathroom, Shower cap, Bathtub, Hairdryer, Toilet, Slippers, Body soap, Spa tub, Conditioner, Shampoo, Bathrobe, Shower

General

Interconnecting room(s) available, Trash cans, Safe, Air conditioning, Ironing facilities, Soundproof, Tile/Marble floor, Iron

Media & Technology

Flat-screen TV, Telephone, Cable channels, TV

Services

Wake-up service/Alarm clock, Executive lounge access

Activities

Hot tub

Outdoors

Terrace, Balcony

Living Area

Sofa, Desk, Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft), Linens

View

Sea view, View, Landmark view, Pool view

Kitchen

Coffee machine, Dining table

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow, Sofa bed

Pool and Spa

Infinity Pool, Pool with a view, Pool towels

Exclusive services

Access to private pool, Private check-in/out in the executive lounge
Altitude Corner Suite Partial Ocean View
Room Type: Double
Room Size: 56 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Towels, Free toiletries, Toilet paper, Private bathroom, Shower cap, Hairdryer, Toilet, Slippers, Body soap, Conditioner, Shampoo, Bathrobe, Shower

General

Trash cans, Safe, Air conditioning, Ironing facilities, Soundproof, Tile/Marble floor, Iron

Media & Technology

Flat-screen TV, Telephone, Cable channels, TV

Services

Wake-up service/Alarm clock, Executive lounge access

Outdoors

Balcony

Living Area

Desk, Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft), Linens

View

Sea view, View, Landmark view, Pool view

Kitchen

Coffee machine, Dining table

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator

Pool and Spa

Infinity Pool, Pool with a view, Pool towels

Room Amenities

Socket near the bed, Non-feather pillow

Exclusive services

Access to private pool, Private check-in/out in the executive lounge

FAQ's

Is this Punta Cancun resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Punta Cancun resort?

Check-in time for Punta Cancun resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Punta Cancun resort have a swimming pool?

Yes, this Punta Cancun resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Punta Cancun resort?

Best-rates for the Punta Cancun resort starts from $392 per night with includes Guest Services, Child Friendly, View, Balcony/Terrace, Oceanfront, Business Services, Wellness Facilities, Spa, Parking, Pool, Wheelchair Accessible, Accessibility, Entertainment, Kitchen, Laundry, Ocean View, Sports/Activities, Restaurant, Toiletries, Breakfast, Internet, Air Conditioner, Security/Safety, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Punta Cancun resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Punta Cancun resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Punta Cancun resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Punta Cancun resort?

Based on the information reported by the owner or manager, the Punta Cancun resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Punta Cancun resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD392
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