Is this Casa Altamar pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Casa Altamar?

Check-in time for Casa Altamar starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Casa Altamar have a swimming pool?

Yes, this Casa Altamar has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Casa Altamar?

Best-rates for the Casa Altamar starts from $452 per night with includes Entertainment, Pool, Private Beach, Transportation/Shuttle, Wellness Facilities, Bar, Air Conditioner, Parking, Balcony/Terrace, Security/Safety, Restaurant, Internet, Spa, Guest Services, Designated Smoking Area, View, Ocean View, Oceanfront, Sports/Activities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Casa Altamar a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Casa Altamar wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Casa Altamar has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Casa Altamar?

Based on the information reported by the owner or manager, the Casa Altamar indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Casa Altamar?

Based on the information reported by the owner or manager, details for the cancellation policy for the Casa Altamar are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Casa Altamar | Hotel in Tulum

9.4 (267 Reviews) | 17 Bathrooms 37 Guests

Hotel in Soliman Bay, Tulum

Located in Tulum, a few steps from Tankah Bay Beach, Casa Altamar has accommodations with an outdoor swimming pool, free private parking, a garden and a private beach area. Among the various facilities are a terrace, a bar, as well as massage services. Certain accommodations at the property include a balcony with a pool view. At the hotel, rooms contain a closet. With a private bathroom equipped with a shower and free toiletries, rooms at Casa Altamar also feature free WiFi, while certain rooms are equipped with a sea view. The rooms at the accommodation have air conditioning and a safety deposit box. An à la carte, continental or American breakfast is served at the property. At Casa Altamar you'll find a restaurant serving Mexican cuisine. Vegetarian, vegan and gluten-free options can also be requested. The area is popular for snorkeling and canoeing, and car rental is available at the hotel. Tulum Archeological Site is 5.6 miles from Casa Altamar, while Bus station Tulum Ruins is 5.1 miles from the property. Tulum International Airport is 30 miles away.

Casa Altamar is located in Tulum.

This 22 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Restaurant, Air Conditioner, and several others. This is a good star rated property and has over 267 reviews with the average score of 9.4 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 22 Bedrooms Hotel if you want to learn more about this place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Casa Altamar in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Casa Altamar”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Private Beach

Ocean View

Balcony/Terrace

Oceanfront

Transportation/Shuttle

Security/Safety

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Internet

Facility Overview

Breakfast

Special diet meals (on request)

Fruit

Restaurant

Wine/Champagne

Parking

Private Parking

Free parking

Parking

Parking on site

Activities

Massage

Private beach area

Canoeing

Foot massage

Snorkeling

Back massage

Hand massage

Full-body massage

Neck massage

Couples' massage

Beach

Spa/Wellness packages

Cooking class

Live music/Performance

Head massage

Beachfront

Entertainment

Board games/Puzzles

General

Air conditioning

Designated smoking area

Safe

Smoke-free property

Wifi in all areas

Family rooms

Non-smoking rooms

Guest Services

Shuttle service

Daily housekeeping

Concierge

Car rental

Private check-in/out

Shuttle service (additional charge)

Internet

Internet

Wifi

Free Wifi

Outdoors

Garden

Outdoor furniture

Outdoor pool

Terrace

Outdoor pool (year-round)

Security/Safety

Key access

Security alarm

24-hour security

Smoke alarms

CCTV outside property

CCTV in common areas

Fire extinguishers

Spa

Swimming pool

Pool with view

Infinity pool

Beach umbrellas

Beach chairs/Loungers

Policies

Check-in

The minimum age for check-in is 18

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

In the event of an early departure, the property will charge you the full amount for your stay, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:

8.76

Location:

9.09

Staff:

9.89

Facilities:

9.19

Comfort:

9.62

Cleanliness:

9.65

Amit

Oct 8, 2025 07:00:00 AM

Review Score: 9

Israel

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Amazing hotel, exactly like the photos. The food is a little expensive but excellent, the beach is perfect and they have kayaks you can take in the water if you want. The staff is very friendly and helpful, and the room is big with excellent bathroom

Negative: The bed had a little staining in the sheets

See All Reviews

Room Arrangement

Room Info	Facilities
King Room with Sea View Room Type: Double Room Size: 35 m² 1 King bed(s) Bed	Bathroom Towels/Sheets (extra fee), Conditioner, Towels, Free toiletries, Toilet, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Soundproof, Air conditioning, Tile/Marble floor, Trash cans, Key access, Mosquito net, Safe, Private entrance, Fire extinguisher, Smoke Alarm Outdoors Balcony View Sea view, Pool view, View Bedroom Wardrobe or closet, Linens Accessibility Entire unit located on ground floor Room Amenities Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed, Drying rack for clothing Pool and Spa Pool towels Food & Drink Bottle of water Layout Window Cleanliness & disinfection Hand sanitizer
King Room with Sea View Room Type: Double Room Size: 35 m² 1 King bed(s) Bed	Bathroom Towels/Sheets (extra fee), Conditioner, Towels, Free toiletries, Toilet, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Soundproof, Air conditioning, Tile/Marble floor, Trash cans, Key access, Mosquito net, Safe, Private entrance, Fire extinguisher, Smoke Alarm Outdoors Balcony View Sea view, View Bedroom Wardrobe or closet, Linens Accessibility Entire unit located on ground floor Room Amenities Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed, Drying rack for clothing Pool and Spa Pool towels Food & Drink Bottle of water Layout Window Cleanliness & disinfection Hand sanitizer
Twin Room with Sea View Room Type: Twin Room Size: 35 m² 2 Queen bed(s) Bed	Bathroom Towels/Sheets (extra fee), Conditioner, Towels, Free toiletries, Toilet, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Soundproof, Air conditioning, Tile/Marble floor, Trash cans, Key access, Mosquito net, Safe, Private entrance, Fire extinguisher, Smoke Alarm Outdoors Balcony View Sea view, Pool view, View Bedroom Wardrobe or closet, Childrens' cribs, Linens Accessibility Entire unit located on ground floor Room Amenities Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed, Drying rack for clothing Pool and Spa Pool towels Food & Drink Bottle of water Layout Window Cleanliness & disinfection Hand sanitizer
King Room with Garden View Room Type: Double Room Size: 35 m² 1 King bed(s) Bed	Bathroom Towels/Sheets (extra fee), Conditioner, Towels, Free toiletries, Toilet, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Soundproof, Air conditioning, Tile/Marble floor, Trash cans, Key access, Mosquito net, Safe, Private entrance, Fire extinguisher, Smoke Alarm Outdoors Balcony View Pool view, Garden view, View Bedroom Wardrobe or closet, Linens Accessibility Entire unit located on ground floor Room Amenities Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed, Drying rack for clothing Pool and Spa Pool towels Food & Drink Bottle of water Layout Window Cleanliness & disinfection Hand sanitizer
Twin Room with Garden View Room Type: Twin Room Size: 35 m² 2 Full bed(s) Bed	Bathroom Towels/Sheets (extra fee), Conditioner, Towels, Free toiletries, Toilet, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Soundproof, Air conditioning, Tile/Marble floor, Trash cans, Key access, Mosquito net, Safe, Private entrance, Fire extinguisher, Smoke Alarm Outdoors Balcony View Pool view, Garden view, View Bedroom Wardrobe or closet, Childrens' cribs, Linens Accessibility Entire unit located on ground floor Room Amenities Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed, Drying rack for clothing Pool and Spa Pool towels Food & Drink Bottle of water Layout Window Cleanliness & disinfection Hand sanitizer
King Room with Sea View Room Type: Double Room Size: 35 m² 1 King bed(s) Bed	Bathroom Towels/Sheets (extra fee), Conditioner, Towels, Free toiletries, Toilet, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Soundproof, Air conditioning, Tile/Marble floor, Trash cans, Key access, Mosquito net, Safe, Private entrance, Fire extinguisher, Smoke Alarm Outdoors Balcony View Sea view, View Bedroom Wardrobe or closet, Linens Accessibility Upper floors accessible by stairs only Room Amenities Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed, Drying rack for clothing Pool and Spa Pool towels Food & Drink Bottle of water Cleanliness & disinfection Hand sanitizer
Twin Room with Garden View Room Type: Twin Room Size: 35 m² 2 Queen bed(s) Bed	Bathroom Towels/Sheets (extra fee), Conditioner, Towels, Free toiletries, Toilet, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Soundproof, Air conditioning, Tile/Marble floor, Trash cans, Key access, Mosquito net, Safe, Private entrance, Fire extinguisher, Smoke Alarm Outdoors Balcony View Garden view, View Bedroom Wardrobe or closet, Childrens' cribs, Linens Accessibility Upper floors accessible by stairs only Room Amenities Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed, Drying rack for clothing Pool and Spa Pool towels Food & Drink Bottle of water Cleanliness & disinfection Hand sanitizer
King Room with Sea View Room Type: Double Room Size: 35 m² 1 King bed(s) Bed	Bathroom Towels/Sheets (extra fee), Conditioner, Towels, Free toiletries, Toilet, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Soundproof, Air conditioning, Tile/Marble floor, Trash cans, Key access, Mosquito net, Safe, Private entrance, Fire extinguisher, Smoke Alarm Outdoors Balcony View Sea view, View Bedroom Wardrobe or closet, Linens Accessibility Upper floors accessible by stairs only Room Amenities Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed, Drying rack for clothing Pool and Spa Pool towels Food & Drink Bottle of water Cleanliness & disinfection Hand sanitizer
King Room with Sea View Room Type: Double Room Size: 35 m² 1 King bed(s) Bed	Bathroom Towels/Sheets (extra fee), Conditioner, Towels, Free toiletries, Toilet, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Soundproof, Air conditioning, Tile/Marble floor, Trash cans, Key access, Mosquito net, Safe, Private entrance, Fire extinguisher, Smoke Alarm Outdoors Balcony View Sea view, View Bedroom Wardrobe or closet, Linens Accessibility Upper floors accessible by stairs only Room Amenities Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed, Drying rack for clothing Pool and Spa Pool towels Food & Drink Bottle of water Cleanliness & disinfection Hand sanitizer
King Room with Sea View Room Type: Double Room Size: 35 m² 1 King bed(s) Bed	Bathroom Towels/Sheets (extra fee), Conditioner, Towels, Free toiletries, Toilet, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Soundproof, Air conditioning, Tile/Marble floor, Trash cans, Key access, Mosquito net, Safe, Private entrance, Fire extinguisher, Smoke Alarm Outdoors Balcony View Sea view, View Bedroom Wardrobe or closet, Linens Accessibility Upper floors accessible by stairs only Room Amenities Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed, Drying rack for clothing Pool and Spa Pool towels Food & Drink Bottle of water Cleanliness & disinfection Hand sanitizer
King Room with Sea View Room Type: Double Room Size: 35 m² 1 King bed(s) Bed	Bathroom Towels/Sheets (extra fee), Conditioner, Towels, Free toiletries, Toilet, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Soundproof, Air conditioning, Tile/Marble floor, Trash cans, Key access, Mosquito net, Safe, Private entrance, Fire extinguisher, Smoke Alarm Outdoors Balcony View Sea view, View Bedroom Wardrobe or closet, Linens Accessibility Upper floors accessible by stairs only Room Amenities Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed, Drying rack for clothing Pool and Spa Pool towels Food & Drink Bottle of water Cleanliness & disinfection Hand sanitizer
King Room with Sea View Room Type: Double Room Size: 35 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Towels/Sheets (extra fee), Conditioner, Towels, Free toiletries, Toilet, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Soundproof, Air conditioning, Tile/Marble floor, Trash cans, Key access, Mosquito net, Safe, Private entrance, Fire extinguisher, Smoke Alarm View Sea view, Pool view, View Bedroom Wardrobe or closet, Linens Accessibility Entire unit located on ground floor Room Amenities Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed, Drying rack for clothing Pool and Spa Pool towels Cleanliness & disinfection Hand sanitizer
King Room with Sea View Room Type: Double Room Size: 35 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Towels/Sheets (extra fee), Conditioner, Towels, Free toiletries, Toilet, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Soundproof, Air conditioning, Tile/Marble floor, Trash cans, Key access, Mosquito net, Safe, Private entrance, Fire extinguisher, Smoke Alarm View Sea view, Pool view, View Bedroom Wardrobe or closet, Linens Accessibility Entire unit located on ground floor Room Amenities Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed, Drying rack for clothing Pool and Spa Pool towels Cleanliness & disinfection Hand sanitizer
King Room with Sea View Room Type: Double Room Size: 35 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Towels/Sheets (extra fee), Conditioner, Towels, Free toiletries, Toilet, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Soundproof, Air conditioning, Tile/Marble floor, Trash cans, Key access, Mosquito net, Safe, Private entrance, Fire extinguisher, Smoke Alarm View Sea view, View Bedroom Wardrobe or closet, Linens Accessibility Upper floors accessible by stairs only Room Amenities Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed, Drying rack for clothing Pool and Spa Pool towels Cleanliness & disinfection Hand sanitizer
King Room with Sea View Room Type: Double Room Size: 35 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Towels/Sheets (extra fee), Conditioner, Towels, Free toiletries, Toilet, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Soundproof, Air conditioning, Tile/Marble floor, Trash cans, Key access, Mosquito net, Safe, Private entrance, Fire extinguisher, Smoke Alarm View Sea view, View Bedroom Wardrobe or closet, Linens Accessibility Upper floors accessible by stairs only Room Amenities Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed, Drying rack for clothing Pool and Spa Pool towels Cleanliness & disinfection Hand sanitizer
King Room with Sea View Room Type: Double Room Size: 35 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Towels/Sheets (extra fee), Conditioner, Towels, Free toiletries, Toilet, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Soundproof, Air conditioning, Tile/Marble floor, Trash cans, Key access, Mosquito net, Safe, Private entrance, Fire extinguisher, Smoke Alarm View Sea view, View Bedroom Wardrobe or closet, Linens Accessibility Upper floors accessible by stairs only Room Amenities Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed, Drying rack for clothing Pool and Spa Pool towels Cleanliness & disinfection Hand sanitizer
King Room with Sea View Room Type: Double Room Size: 35 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Towels/Sheets (extra fee), Conditioner, Towels, Free toiletries, Toilet, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo General Soundproof, Air conditioning, Tile/Marble floor, Trash cans, Key access, Mosquito net, Safe, Private entrance, Fire extinguisher, Smoke Alarm View Sea view, View Bedroom Wardrobe or closet, Linens Accessibility Upper floors accessible by stairs only Room Amenities Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed, Drying rack for clothing Pool and Spa Pool towels Cleanliness & disinfection Hand sanitizer

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Casa Altamar | Hotel in Tulum

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Hotel in Soliman Bay, Tulum

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Bathroom

General

Outdoors

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Room Amenities

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Food & Drink

Layout

Cleanliness & disinfection

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Cleanliness & disinfection

Bathroom

General

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View

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Pool and Spa

Food & Drink

Cleanliness & disinfection

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General

Outdoors

View

Bedroom