Is this Hotel Refugio pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Refugio have a swimming pool?

No, this Hotel Refugio does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Hotel Refugio a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Refugio wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Refugio is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Refugio?

Based on the information reported by the owner or manager, the Hotel Refugio indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Refugio?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Refugio | Hotel in San Juan de los Lagos

Name: Hotel Refugio
Address: San Juan de los Lagos, Jalisco, Mexico, MX
Price range: Prices for upcoming dates start at $90 per night
Rating: 9.6

| 9.6 (438 Reviews) | 1 Bathroom

San Juan de los Lagos Hotel | Hotel Refugio

Hotel in San Juan de los Lagos

Hotel with free parking, steps from Artisan Market
A restaurant, a meeting room, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall.
Change of towels is available on request.
Hotel Refugio offers 98 accommodations with complimentary bottled water and blackout drapes/curtains. Beds feature premium bedding. 32-inch Smart televisions come with digital channels.

Bathrooms include showers. This San Juan de los Lagos hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Amenities

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Restaurant

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Towels

Shower

Private bathroom

Bedroom

Blackout drapes/curtains

Premium bedding

Bed sheets

Window screens

Desk

Iron/ironing board (on request)

Breakfast

Continental breakfast available for a fee weekends 8:00 AM–11:30 AM: MXN 150 for adults and MXN 150 for children

1 restaurant

Free bottled water

Parking

Free covered self parking on site

Wheelchair-accessible parking available

Accessibility

Wheelchair-accessible registration desk

Elevator

Wheelchair-accessible parking

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible path to elevator

Handrails in stairways

Wheelchair-accessible public washroom

Wheelchair accessible (may have limitations)

Well-lit path to entrance

Entertainment

32-inch Smart TV

Digital channels

General

Meeting room

Banquet hall

Elevator

Spanish

Smoke-free property

Guest Services

Daily housekeeping

Change of towels (on request)

24-hour front desk

Change of bedsheets (on request)

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Available in all rooms: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 12:30 am late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome.

Payment Policy

Fee for continental breakfast: approximately mxn 150 for adults and mxn 150 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a first aid kit, window guards, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Ivon

Jan 5, 2026 02:19:02 AM

Review Score: 8

Summary: .

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Room Room Size: m² 1 Double Bed	General No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, In-room climate control (heating), In-room climate control (air conditioning), Location - top floor, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, City view
Presidential Room Room Size: m² 1 King Bed	General Deck or patio, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Room and bed type depend on availability check-in, In-room climate control (heating), In-room climate control (air conditioning), Location - top floor, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Double Room Room Size: m² 2 Double Beds	General No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, In-room climate control (heating), In-room climate control (air conditioning), Wheelchair accessible, Bed count minimum 2, City view, Bed count maximum 2
Standard Room Room Size: m² 2 Double Beds	General Outdoor spaces not available, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ceiling fan, Wheelchair accessible, Bed count minimum 2, City view, Bed count maximum 2