Occidental at Xcaret Destination - All Inclusive | Resort in Playa del Carmen

| 8.3 (1390 Reviews) |  5 Bathrooms  20 Guests
Xcaret Resort | Occidental at Xcaret Destination - All Inclusive

Resort in Xcaret, Playa del Carmen

Located in Playa del Carmen, 5.3 miles from ADO International Bus Station, Occidental at Xcaret Destination - All Inclusive has accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Featuring a kids' club, this property also welcomes guests with a restaurant, a water park and a terrace. The property provides a 24-hour front desk, airport transportation, a shared lounge and free WiFi. The resort will provide guests with air-conditioned rooms with a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. The rooms have a closet. A buffet breakfast is available at Occidental at Xcaret Destination - All Inclusive. The accommodation has a playground. You can play pool, table tennis and darts at this 5-star resort, and the area is popular for snorkeling. Playa del Carmen Maritime Terminal is 5.6 miles from Occidental at Xcaret Destination - All Inclusive, while Church of Guadalupe is 6.8 miles from the property. Cozumel International Airport is 17 miles away.

Occidental at Xcaret Destination - All Inclusive is located in Playa del Carmen.

This 589 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Guest Services, Laundry, and several others. This is a 5 star rated property and has over 1390 reviews with the average score of 8.3 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 589 Bedrooms Resort if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Occidental at Xcaret Destination - All Inclusive in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Occidental at Xcaret Destination - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

Show more

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Fruit
  • Kid-friendly buffet
  • Restaurant
  • Special diet meals (on request)
  • Snack bar
  • Wine/Champagne
Parking
  • Private Parking
  • Parking
  • Free parking
  • Accessible parking
  • Parking on site
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Activities
  • Fitness
  • Live music/Performance
  • Darts
  • Private beach area
  • Massage
  • Beachfront
  • Evening entertainment
  • Themed dinners
  • Nightclub/DJ
  • Sauna
  • Spa facilities
  • Bingo
  • Beach
  • Tennis equipment
  • Fitness center
  • Tennis court
  • Pool table
  • Spa
  • Playground
  • Game room
  • Mini golf
  • Snorkeling
  • Kids' club
  • Locker rooms
  • Full-body massage
  • Entertainment staff
  • Ping-pong
  • Water park
  • Spa lounge/Relaxation area
  • Neck massage
  • Couples' massage
  • Spa/Wellness packages
  • Archery
Entertainment
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
General
  • Facilities for disabled guests
  • Convenience store on site
  • Air conditioning
  • Elevator
  • Non-smoking rooms
  • Designated smoking area
  • Family rooms
  • Safe
Guest Services
  • Room service
  • ATM on site
  • Lockers
  • Daily housekeeping
  • Airport shuttle
  • 24-hour front desk
  • Babysitting/Child services
  • Hair/Beauty salon
  • Car rental
  • Currency exchange
  • Airport shuttle (additional charge)
  • Shared lounge/TV area
  • Tour desk
  • Baggage storage
  • Laundry
  • Concierge
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor pool (year-round)
  • Terrace
  • Garden
  • Outdoor pool
  • Outdoor furniture
  • Sun deck
Security/Safety
  • 24-hour security
  • CCTV in common areas
  • Key card access
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • First aid kits available
  • Process in place to check health of guests
  • Contactless check-in/out
  • Cashless payment available
  • All plates, cutlery, glasses, and other tableware sanitized
Spa
  • Swimming pool
  • Beach chairs/Loungers
  • Pool bar
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Please note that guests booking 11 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation, please note long pants are obligatory at all specialty restaurants. shorts, sleeveless shirts and beach sandals are not allowed, the bars and restaurants serve both national and international drinks. if you would like a particular brand, it might be available at an extra charge, 24 hour all inclusive, please note that children from 0 to 1 years old can stay for free. , the name on the credit card used for the booking should correspond to the guest staying at the property.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, in the event of an early departure, the property will charge you the full amount for your stay.

License number: 008-007-000041/2025

Reviews

Value for money:
8.06
Location:
8.93
Staff:
8.46
Facilities:
8.36
Comfort:
8.63
Cleanliness:
8.56
Sarah
Apr 8, 2026 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room
Room Type: Double
Room Size: 32 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Shower, Toilet, Conditioner, Shampoo, Free toiletries, Hairdryer, Towels, Toilet paper, Body soap, Private bathroom

General

Iron, Air conditioning, Key card access, Tile/Marble floor, Trash cans, Key access, Fan, Ironing facilities, Smoke Alarm, Safe

Media & Technology

Cable channels, Flat-screen TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

View

View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs

Kitchen

Coffee machine

Outdoors

Outdoor furniture

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Drying rack for clothing, Socket near the bed, Clothes rack, Non-feather pillow

Pool and Spa

Shallow end
Deluxe Concierge
Room Type: Double
Room Size: 32 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Fruit, Bottle of water, Tea/Coffee maker, Wine/Champagne, Minibar

Bathroom

Shower, Toilet, Conditioner, Shampoo, Bathrobe, Free toiletries, Hairdryer, Slippers, Towels, Toilet paper, Body soap, Private bathroom

General

Iron, Air conditioning, Key card access, Tile/Marble floor, Trash cans, Key access, Fan, Ironing facilities, Smoke Alarm, Safe

Media & Technology

Cable channels, Flat-screen TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

View

View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs

Kitchen

Coffee machine

Outdoors

Outdoor furniture

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Drying rack for clothing, Socket near the bed, Clothes rack, Non-feather pillow

Pool and Spa

Shallow end
Junior Suite
Room Type: Suite
Room Size: 47 m2
2 Queen bed(s) Bed

Food & Drink

Minibar, Wine/Champagne, Bottle of water, Tea/Coffee maker

Bathroom

Shower, Toilet, Conditioner, Shampoo, Bathrobe, Free toiletries, Hairdryer, Slippers, Towels, Toilet paper, Body soap, Private bathroom

General

Iron, Air conditioning, Key card access, Tile/Marble floor, Trash cans, Key access, Fan, Ironing facilities, Smoke Alarm, Safe

Media & Technology

Cable channels, Flat-screen TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

View

View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs

Kitchen

Coffee machine

Outdoors

Outdoor furniture

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Drying rack for clothing, Sofa bed, Clothes rack, Non-feather pillow

Pool and Spa

Shallow end
Royal Level Suite
Room Type: Suite
Room Size: 90 m2
1 Queen bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Shower, Toilet, Spa tub, Shampoo, Conditioner, Bathrobe, Free toiletries, Hairdryer, Slippers, Towels, Toilet paper, Body soap, Private bathroom

General

Iron, Air conditioning, Key card access, Tile/Marble floor, Trash cans, Key access, Fan, Ironing facilities, Smoke Alarm, Safe

Media & Technology

Cable channels, Flat-screen TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Living Area

Dining area, Desk

View

View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs

Kitchen

Coffee machine, Dining table

Outdoors

Outdoor furniture

Accessibility

Upper floors accessible by stairs only, Upper floors accessible by elevator

Room amenities

Drying rack for clothing, Socket near the bed, Clothes rack, Non-feather pillow

Pool and Spa

Shallow end

Exclusive services

Concierge services
Royal Level Luxury
Room Type: Double
Room Size: 40 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Shower, Toilet, Conditioner, Bathtub, Shampoo, Bathrobe, Free toiletries, Hairdryer, Slippers, Towels, Toilet paper, Body soap, Private bathroom

General

Iron, Air conditioning, Key card access, Tile/Marble floor, Trash cans, Key access, Fan, Ironing facilities, Smoke Alarm, Safe

Media & Technology

Cable channels, Flat-screen TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

View

View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs

Kitchen

Coffee machine

Outdoors

Outdoor furniture

Accessibility

Upper floors accessible by stairs only, Upper floors accessible by elevator

Room amenities

Drying rack for clothing, Socket near the bed, Clothes rack, Non-feather pillow

Pool and Spa

Shallow end

Exclusive services

Concierge services

FAQ's

Is this Xcaret resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Xcaret resort?

Check-in time for Xcaret resort starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Xcaret resort have a swimming pool?

Yes, this Xcaret resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Xcaret resort?

Best-rates for the Xcaret resort starts from $289 per night with includes Child Friendly, Pool, TV, Private Beach, Internet, View, Wheelchair Accessible, Sports/Activities, Restaurant, Guest Services, Laundry, Parking, Oceanfront, Accessibility, Security/Safety, Spa, Entertainment, Air Conditioner, Designated Smoking Area, Ocean View, Balcony/Terrace, Transportation/Shuttle, Wellness Facilities, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Xcaret resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Xcaret resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Xcaret resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Xcaret resort?

Based on the information reported by the owner or manager, the Xcaret resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Xcaret resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Resort Availability
Nightly rates from:
USD289
You will be redirected to  
Hot Deal - It has been viewed 91 times today
Not the right fit? Check out our other properties in Xcaret
Occidental at Xcaret Destination - All Inclusive From US $289
         

|
8.3 (1385 Reviews)
Resort
  • Air Conditioner
  • Parking
  • Pool
Xcaret Oasis Private Cave for 2 From US $46
         

Villa with Lagoon Pool & Jacuzzi 400m from Xcaret From US $912
         

New
Villa
  • Air Conditioner
  • Security/Safety
  • Bedding/Linens
La Hacienda Hotel, at Xcaret From US $126
         

9.5 (126 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
HACIENDA XCARET "ESCALINATA" From US $182
         

10.0 (4 Reviews)
House
  • Designated Smoking Area
  • Hot Tub
  • Internet
The Mayan Palace Suite @ Riviera Maya 6+ guests From US $348
         

Modern lofts in the Riviera Maya jungle! From US $50
         

2.0 (1 Review)
Apartment
  • Air Conditioner
  • Pet Friendly
  • Balcony/Terrace
Xcaret Jungle: Private Cave Stay From US $111