ONTO Tonalá Mexico City | Hotel in Mexico City

| 8.9 (259 Reviews) |   Pet Friendly  4 Bathrooms  8 Guests
Roma Norte Hotel | ONTO Tonalá Mexico City

Hotel in Roma Norte, Mexico City

Featuring a restaurant and views of city, ONTO Tonalá Mexico City is located in Mexico City, a 11-minute walk from The Angel of Independence. Featuring a terrace, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property provides airport transportation, while a bicycle rental service is also available. At the hotel, every room is equipped with a desk. Guest rooms in ONTO Tonalá Mexico City are equipped with a flat-screen TV and free toiletries. Guests at the accommodation can enjoy an à la carte breakfast. Languages spoken at the reception include English and Spanish, and guests are invited to request guidance on the area when needed. United States Embassy is a 11-minute walk from ONTO Tonalá Mexico City, while Chapultepec Castle is 1.7 miles away. Benito Juarez International Airport is 6.8 miles from the property.

ONTO Tonalá Mexico City is located in Mexico City.

This 44 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Spa, Restaurant, and several others. This is a 5 star rated property and has over 259 reviews with the average score of 8.9 . Coming to Mexico City and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 44 Bedrooms Hotel if you want to learn more about this place in Mexico City. These details are authentic, as they are provided by our partner, booking.com.

This ONTO Tonalá Mexico City in Mexico City is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “ONTO Tonalá Mexico City”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Spa
Restaurant
Guest Services
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Restaurant
Parking
  • Parking
Activities
  • Spa
General
  • Wifi in all areas
  • Non-smoking rooms
  • Elevator
  • Soundproof rooms
  • Smoke-free property
  • Air conditioning
  • Pet friendly
Guest Services
  • Valet parking
  • Tour desk
  • Concierge
  • Pet bowls
  • Airport shuttle (additional charge)
  • Shuttle service
  • Baggage storage
  • Shuttle service (additional charge)
  • Daily housekeeping
  • 24-hour front desk
  • Airport shuttle
  • Express check-in/out
  • Ironing service
  • Laundry
  • Pet basket
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Sun deck
  • Outdoor furniture
  • Terrace
Security/Safety
  • 24-hour security
  • CCTV outside property
  • Smoke alarms
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Contactless check-in/out
  • Cashless payment available
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed and charges may apply.

Being a busy area you can hear the noise of the city.this property does not accommodate bachelor(ette) or similar parties.

Reviews

Value for money:
8.61
Location:
9.1
Staff:
9.06
Facilities:
8.61
Comfort:
9.3
Cleanliness:
8.98
Rashidi
Oct 8, 2025 07:00:00 AM
Review Score:   6
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: It was a pretty hotel and for the most part the staff were nice and accommodating
Negative: I had a very bad experience when I returned to the hotel. I asked for an upgrade from the first floor and the receptionist told me that it’s not possible because I booked the only room available. I asked him to confirm because I was willing to pay for more to upgrade my room and he said it’s impossible. This is around 12:00 midnight and I’m exhausted. I said okay and took the only room allegedly available. When I walked it, it was completely dirty and not cleaned. Dishes in the sink, bed unmade, towels thrown around, etc. Then I had to walk back down and tell him about it. Surprisingly, he somehow found THREE rooms available for me to move into. That was so upsetting to find out I was lied to and treated in this manner. It was also worse given it’s midnight and I’m exhausted and have to go from room to room.
Summary: Pretty hotel; bad experience with checking in
See All Reviews

Room Arrangement

Room Info Facilities
Superior Apartment
Room Type: Apartment
Room Size: 53 m2
1 Queen bed(s) Bed
Superior Apartment

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Towels, Toilet, Free toiletries, Toilet paper, Private bathroom, Shower, Hairdryer

General

Fan, Heating, Trash cans, Safe, Soundproof, Air conditioning, Smoke Alarm

Living Area

Desk

Kitchen

Dining table, Microwave

Media & Technology

Flat-screen TV

View

City view, View

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Room Amenities

Socket near the bed, Clothes rack

Exclusive services

Concierge services

Physical distancing

Single-room AC for guest accommodation
Deluxe Apartment
Room Type: Apartment
Room Size: 55 m2
1 Queen bed(s) Bed
Deluxe Apartment

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Towels, Toilet, Free toiletries, Toilet paper, Private bathroom, Shower, Hairdryer

General

Fan, Heating, Trash cans, Safe, Soundproof, Air conditioning, Smoke Alarm

Living Area

Desk

Kitchen

Dining table, Microwave

Media & Technology

Flat-screen TV

View

City view, View

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Room Amenities

Socket near the bed, Clothes rack

Exclusive services

Concierge services

Physical distancing

Single-room AC for guest accommodation
Superior Studio
Room Type: Studio
Room Size: 52 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Towels, Toilet, Free toiletries, Toilet paper, Private bathroom, Shower, Hairdryer

General

Fan, Heating, Trash cans, Safe, Soundproof, Air conditioning, Smoke Alarm

Living Area

Desk

Kitchen

Dining table, Microwave

Media & Technology

Flat-screen TV

View

City view, View

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Room Amenities

Socket near the bed, Clothes rack

Exclusive services

Concierge services

Physical distancing

Single-room AC for guest accommodation
Standard Apartment
Room Type: Apartment
Room Size: 55 m2
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Towels, Toilet, Free toiletries, Toilet paper, Private bathroom, Shower, Hairdryer

General

Fan, Heating, Trash cans, Safe, Soundproof, Air conditioning, Smoke Alarm

Living Area

Desk

Kitchen

Dining table, Microwave

Media & Technology

Flat-screen TV

View

City view, View

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Room Amenities

Socket near the bed, Clothes rack

Exclusive services

Concierge services

Physical distancing

Single-room AC for guest accommodation
Check Hotel Availability
Nightly rates from:
USD US $319
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