Is this Sombra del Agua pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sombra del Agua?

Check-in time for Sombra del Agua starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sombra del Agua have a swimming pool?

No, this Sombra del Agua does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sombra del Agua?

Best-rates for the Sombra del Agua starts from $71 per night with includes Air Conditioner, Balcony/Terrace, Wellness Facilities, Fireplace/Heating, Bar, Entertainment, Internet, Business Services, Breakfast, Child Friendly, Restaurant, Guest Services, Parking, View, Wheelchair Accessible, Accessibility, Transportation/Shuttle, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sombra del Agua a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sombra del Agua wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sombra del Agua is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sombra del Agua?

Based on the information reported by the owner or manager, the Sombra del Agua indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sombra del Agua?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sombra del Agua are as follows: Special conditions Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sombra del Agua | Hotel in San Cristóbal de Las Casas

| 9.2 (633 Reviews) | 8 Bathrooms 24 Guests

Hotel in Zona Centro, San Cristóbal de Las Casas

Sombra del Agua, the most emblematic hotel in San Cristóbal de Las Casas, offers its guests a unique experience in each stay, in a historical monument dating from 1907 that has been adapted with modern and elegant facilities and that welcomes its visitors with refined and attentive service. In our restaurant Tarumba we present you a menu of origin where the experience begins by interacting with the environment, Tarumba tastes like comales made of clay, smiles that are born from the heart, at hands that from ancient tradition know the spiritual by bringing it to a table;Service hours: 7:00 a.m. to 11:00 p.m. Sombra del Agua is a 2-minute walk to La Paz Square and Central Park, in San Cristóbal de las Casas. This charming colonial city has beautiful cobbled streets and many historic buildings.

Sombra del Agua is located in San Cristóbal de Las Casas.

This 83 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Bar, Entertainment, Internet, and several others. This is a 3 star rated property and has over 633 reviews with the average score of 9.2 . Coming to San Cristóbal de Las Casas and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 83 Bedrooms Hotel if you want to learn more about this place in San Cristóbal de Las Casas. These details are authentic, as they are provided by our partner, booking.com.

This Sombra del Agua in San Cristóbal de Las Casas is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sombra del Agua”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

View

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Facility Overview

Breakfast

Breakfast in the room

Restaurant

Special diet meals (on request)

Kids' meals

Coffee house on site

Wine/Champagne

Snack bar

Parking

Free parking

Parking

Private Parking

Accessibility

Toilet with grab rails

Wheelchair accessible

Activities

Massage

Couples' massage

Neck massage

Hand massage

Themed dinners

Full-body massage

Foot massage

Head massage

Back massage

General

Safe

Facilities for disabled guests

Wifi in all areas

Non-smoking rooms

Smoke-free property

Heating

Family rooms

Air conditioning

Guest Services

Airport shuttle

Room service

Shuttle service (additional charge)

Airport shuttle (additional charge)

Shuttle service

Baggage storage

Daily housekeeping

Meeting/Banquet facilities

24-hour front desk

Concierge

Tour desk

Invoice provided

Internet

Wifi

Internet

Free Wifi

Outdoors

Outdoor fireplace

Sun deck

Outdoor furniture

Garden

Security/Safety

24-hour security

Fire extinguishers

CCTV in common areas

Smoke alarms

CCTV outside property

Key card access

Security alarm

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation disinfected between stays

Breakfast to-go containers

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Food can be delivered to guest accommodation

Staff follow all safety protocols as directed by local authorities

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Cashless payment available

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Special conditions

Pet Policy

Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:

9.03

Location:

9.76

Staff:

9.51

Facilities:

9.15

Comfort:

9.35

Cleanliness:

9.28

Ivan

Oct 23, 2025 07:00:00 AM

Review Score: 10

USA

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: The bed was very comfortable. The staff was amazing. The location was perfect. What I had for dinner at the restaurant was delicious and creative.

Negative: The location of the room was next to a very loud busy street. Luckily I am an early riser or I would have been requesting a room change because of it.

See All Reviews

Room Arrangement

Room Info	Facilities
King Room Room Type: Double Room Size: 22 m² 1 King bed(s) Bed	Bathroom Walk-in shower, Body soap, Hairdryer, Toilet, Free toiletries, Shampoo, Conditioner, Private bathroom, Shower, Toilet paper, Towels General Safe, Air conditioning, Heating, Key card access, Iron Media & Technology TV, Flat-screen TV, Streaming service (like Netflix), Cable channels Bedroom Linens Accessibility Upper floors accessible by stairs only Food & Drink Bottle of water Room Amenities Socket near the bed View Inner courtyard view
Double Room Room Type: Double Room Size: 22 m² 2 Full bed(s) Bed	Bathroom Walk-in shower, Body soap, Hairdryer, Toilet, Free toiletries, Shampoo, Conditioner, Private bathroom, Shower, Toilet paper, Towels General Safe, Air conditioning, Heating, Key card access, Iron Media & Technology TV, Flat-screen TV, Streaming service (like Netflix), Cable channels Bedroom Linens Accessibility Upper floors accessible by stairs only Food & Drink Bottle of water Room Amenities Socket near the bed View Inner courtyard view
Suite Room Type: Suite Room Size: 25 m² 1 King bed(s) Bed	Bathroom Walk-in shower, Body soap, Hairdryer, Toilet, Free toiletries, Shampoo, Conditioner, Private bathroom, Shower, Toilet paper, Towels General Safe, Air conditioning, Heating, Key card access, Iron Media & Technology TV, Flat-screen TV, Streaming service (like Netflix), Cable channels Outdoors Balcony Living Area Sofa, Desk, Sitting area View View, City view Bedroom Childrens' cribs, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Food & Drink Bottle of water Room Amenities Socket near the bed
Deluxe King Suite Room Type: Suite Room Size: 35 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Walk-in shower, Body soap, Hairdryer, Toilet, Free toiletries, Shampoo, Conditioner, Private bathroom, Shower, Toilet paper, Towels General Safe, Air conditioning, Heating, Key card access, Iron Media & Technology TV, Flat-screen TV, Streaming service (like Netflix), Cable channels Living Area Sofa, Desk, Sitting area View View, City view, Mountain view Outdoors Terrace Bedroom Childrens' cribs, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Socket near the bed
Deluxe Queen Suite Room Type: Suite Room Size: 35 m² 2 Full bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar, Bottle of water Bathroom Walk-in shower, Body soap, Hairdryer, Toilet, Free toiletries, Shampoo, Conditioner, Private bathroom, Shower, Toilet paper, Towels General Safe, Air conditioning, Heating, Key card access, Iron Media & Technology TV, Flat-screen TV, Streaming service (like Netflix), Cable channels Living Area Sofa, Desk, Sitting area View View, City view, Mountain view Outdoors Terrace Bedroom Childrens' cribs, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Socket near the bed
Superior King Room Room Type: Double Room Size: 25 m² 1 King bed(s) Bed	Bathroom Walk-in shower, Body soap, Hairdryer, Toilet, Free toiletries, Shampoo, Conditioner, Private bathroom, Shower, Toilet paper, Towels General Safe, Air conditioning, Heating, Key card access, Iron Media & Technology TV, Flat-screen TV, Streaming service (like Netflix), Cable channels Living Area Desk, Sitting area View Inner courtyard view, Garden view Bedroom Childrens' cribs, Linens Accessibility Upper floors accessible by stairs only Food & Drink Bottle of water Room Amenities Socket near the bed
Superior Double Room Room Type: Double Room Size: 25 m² 2 Full bed(s) Bed	Bathroom Walk-in shower, Body soap, Hairdryer, Toilet, Free toiletries, Shampoo, Conditioner, Private bathroom, Shower, Toilet paper, Towels General Safe, Air conditioning, Heating, Key card access, Iron Media & Technology TV, Flat-screen TV, Streaming service (like Netflix), Cable channels Living Area Desk, Sitting area View Inner courtyard view, Garden view Bedroom Childrens' cribs, Linens Accessibility Upper floors accessible by stairs only Food & Drink Bottle of water Room Amenities Socket near the bed
Family Room Room Type: Family Room Size: 25 m² 1 King bed(s) Bed 1 Sofa bed Bed	Bathroom Walk-in shower, Body soap, Hairdryer, Toilet, Free toiletries, Shampoo, Additional bathroom, Conditioner, Private bathroom, Shower, Toilet paper, Towels General Safe, Air conditioning, Heating, Key card access, Iron Media & Technology TV, Flat-screen TV, Streaming service (like Netflix), Cable channels Living Area Sofa, Sitting area Bedroom Childrens' cribs, Linens Food & Drink Bottle of water Room Amenities Socket near the bed View Quiet street view

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Nightly rates from:

USD $71

Price Details

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Sombra del Agua | Hotel in San Cristóbal de Las Casas

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Hotel in Zona Centro, San Cristóbal de Las Casas

Amenities

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