Is this Puerto Morelos hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Puerto Morelos hotel have a swimming pool?

Yes, this Puerto Morelos hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puerto Morelos hotel?

Best-rates for the Puerto Morelos hotel starts from $308 per night with includes Restaurant, Toiletries, Child Friendly, Bar, Guest Services, Hot Tub, Bedding/Linens, Wellness Facilities, Spa, Laundry, Air Conditioner, Pool, Designated Smoking Area, TV, Wheelchair Accessible, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puerto Morelos hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puerto Morelos hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto Morelos hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puerto Morelos hotel?

Based on the information reported by the owner or manager, the Puerto Morelos hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puerto Morelos hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Puerto Morelos hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Ventus Ha at Marina El Cid Spa & Beach Resort | Hotel in Puerto Morelos

| 9.0 (1087 Reviews) | 1 Bathroom

Puerto Morelos Hotel | Ventus Ha at Marina El Cid Spa & Beach Resort

Hotel in Puerto Morelos

All-inclusive hotel with 2 restaurants and 2 outdoor pools
2 restaurants, 2 outdoor pools, and a full-service spa are available at this hotel. Additionally, 3 bars/lounges, a poolside bar, and a snack bar/deli are onsite.
Ventus Ha at Marina El Cid Spa & Beach Resort offers 150 air-conditioned accommodations with free minibar items and minibars. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a sauna.

Amenities

Air Conditioner

Pool

Designated Smoking Area

Wheelchair Accessible

Accessibility

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Child Friendly

Hot Tub

Laundry

Facility Overview

Bathrooms

Shampoo

Soap

Towels

Shower

Toilet paper

Free toiletries

Hair dryer

Bedroom

Ceiling fan

Premium bedding

Air conditioning

Bed sheets

Phone

Iron/ironing board

Safe

Breakfast

3 bars/lounges and 1 poolside bar

2 restaurants

Coffee/tea in common area(s)

Room service available

Free bottled water

Free minibar

Parking

Wheelchair-accessible parking available

Accessibility

Elevator

Wheelchair-accessible concierge desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk

Wheelchair-accessible path of travel

Wheelchair-accessible parking

Wheelchair-accessible restaurant

Activities

Full-service spa

Sauna

2 outdoor pools

Hot tub

Children's pool

Entertainment

Satellite channels

Premium channels

32-inch flat-screen TV

General

Elevator

Front-desk safe

Spanish

English

TV in lobby

Designated smoking areas

Guest Services

Laundry facilities

Children's pool

2 outdoor pools

Snack bar/deli

Concierge services

Daily housekeeping

Wedding services

Porter/bellhop

Multilingual staff

Tour/ticket assistance

Dry cleaning service

Hair salon

Laundry facilities

24-hour front desk

Free grocery shopping service

Luggage storage

Spa

Turkish bath/hammam

Sauna

Massages

Body scrubs

Aromatherapy

Hydrotherapy

Hot tub

Spa open daily

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 11:30 pm minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 25 years old property registration number 0123011f5cb35 safety features at this property include a carbon monoxide detector and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Tamara

Aug 19, 2025 12:49:20 AM

Review Score: 8

Summary: This is not a beach front hotel and not even close to it. Wifi is not included and there is a fee for each device, which is ridiculous . Fairly new hotel located in Port Morales. Very family friendly and away from the hustle of hotel zone. Very clean, friendly staff and service was top notch. Fishing , snorkeling activities are available. The food was okay it is what I expected for all inclusive buffet style dining. Room service is available and we took advantage of ordering food in. If you’re looking for a laid back, family oriented resort then this is the spot. If you want more excitement and want to be part of the scene you will be bored here. My only complaint is that on our last day there was a rain storm and the electricity kept going in and out. We were miserable on our last day. The room was extremely hot and electricity was not reliable.

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Room Arrangement

Room Info	Facilities
Junior Suite Platinum Room Size: 575 square feet m² 2 King Bed and Queen Murphy Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 575, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 53, Private bathroom, Rollaway/extra beds (free), Ping - 16, Club level room, Bed count minimum 2, Bed count maximum 2
Junior Suite Room Size: 575 square feet m² 2 King Bed and Queen Murphy Bed	General Square meters - 53, Number of living rooms 0, Private bathroom, Rollaway/extra beds (free), Ping - 16, Number of bedrooms - 1, Square feet - 575, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Family Room Platinum Room Size: 575 square feet m² 3 Double Beds and Queen Murphy Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 575, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 53, Private bathroom, Rollaway/extra beds (free), Ping - 16, Club level room, Bed count maximum 3, Bed count minimum 3
Family Room Room Size: 575 square feet m² 3 Double Beds and Queen Murphy Bed	General Square meters - 53, Number of living rooms 0, Private bathroom, Rollaway/extra beds (free), Number of bedrooms - 0, Ping - 16, Square feet - 575, Bed count maximum 3, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Bed count minimum 3