Villa del Palmar Cancun Luxury Beach Resort & Spa | Resort in Punta Sam

| 8.6 (1010 Reviews) |  1 Bathroom
Playa Mujeres Resort | Villa del Palmar Cancun Luxury Beach Resort & Spa

Resort in Playa Mujeres, Punta Sam

Luxury resort on the beach, with 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at Villa del Palmar Cancun Luxury Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.
Villa del Palmar Cancun Luxury Beach Resort & Spa offers 415 accommodations with minibars and espresso makers. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Punta Sam resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.


5 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Hair dryer
  • Free toiletries
  • Bathrobes
  • Soap
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Rainfall showerhead
Bedroom
  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Bed sheets
  • Premium bedding
  • Down comforter
  • Hypo-allergenic bedding
  • Free cribs/infant beds
  • Safe
  • Window screens
  • Individually furnished
  • Slippers
  • Iron/ironing board
  • Desk
  • Connecting rooms available
  • Individually decorated
  • Eco-friendly cleaning products provided
  • Turndown service
  • Phone
Breakfast
  • Coffee/tea in common area(s)
  • 24-hour room service
  • 5 bars/lounges, 1 beach bar and 1 poolside bar
  • 6 restaurants and 1 coffee shop/cafe
  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 40 for adults and USD 20 for children
  • Coffee/tea maker
  • Cleaning supplies
  • Espresso maker
  • Free bottled water
  • Toaster oven
  • Minibar
  • Paper towels
Parking
  • Free valet parking on site
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service
Accessibility
  • Visual alarms in hallways
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchairs available on site
  • Wheelchair-accessible concierge desk
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • 3 on-site accessible parking spaces
  • Well-lit path to entrance
  • Wheelchair-accessible restaurant
  • Elevator door width (inches): 47
  • Accessible airport shuttle
  • Wheelchair-accessible van parking
Activities
  • Ecotours
  • Outdoor pool access
  • Snorkeling
  • Hiking/biking trails
  • Golf lessons
  • Adjacent to a golf course
  • Beach volleyball
  • Full-service spa
  • Fitness classes
  • Kayaking
  • Fitness center
  • Children's pool
  • Lifeguards on site
  • Sauna
  • 5 outdoor pools
  • Steam room
  • Shopping
  • 4 hot tubs
  • Yoga classes
  • Playground
  • Access to nearby outdoor pool
  • Arcade/game room
  • Beach yoga
Entertainment
  • Satellite channels
  • 50-inch flat-screen TV
  • MP3 dock
  • Premium channels
General
  • Gift shop/newsstand
  • ATM/banking services
  • Elevator
  • Grocery/convenience store
  • French
  • English
  • Portuguese
  • German
  • Spanish
  • Italian
  • Communal living room
  • Designated smoking areas
  • Beach towels
  • Romance packages available
Guest Services
  • Children's pool
  • In-room child care (surcharge)
  • 5 outdoor pools
  • Grocery/convenience store
  • Children's toys
  • Supervised childcare (surcharge)
  • Snack bar/deli
  • Laundry facilities
  • Playground
  • Children's games
  • Free cribs/infant beds
  • Arcade/game room
  • Access to nearby outdoor pool
  • Free children's club
  • Dry cleaning service
  • Porter/bellhop
  • Tour/ticket assistance
  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Concierge services
  • Turndown service
  • Multilingual staff
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
Outdoors
  • Lifeguards on site
  • Beach umbrellas
  • Beach loungers
  • Terrace
  • Beachfront location
  • Garden
  • Pool umbrellas
  • Pool sun loungers
  • Furnished balcony
Spa
  • Sauna
  • Couples treatment room(s)
  • Outdoor treatment areas
  • Massage - on the beach
  • Hot tub
  • Steam room
  • Facials
  • Massage - sports
  • Massage/treatment rooms
  • Body wraps
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - prenatal
  • Massage - Swedish
  • Reflexology
  • Massage - hot stone
  • Body scrubs
  • Spa open daily
  • Massage - deep-tissue
  • 7 treatment rooms
  • Body treatments
  • Aromatherapy

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 11:00 am contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately usd 40 for adults and usd 20 for children airport shuttle fee: usd 50 per vehicle (maximum occupancy 4) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector, a security system, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Carlos
Nov 19, 2025 08:47:06 AM
Review Score:   6
Summary: I made again, the typical mistake of accepting a mediocre breakfast for listening to a "membership" presentation. Despite telling them we are going to say no to any offer, they said it didn't matter, etc. Well, at the last moment, the inevitable hard faces were shown by the sales team, specially a not very nice supervisor who was impolite. What a bad experience! Because of him I will never return nor recommend any of my relatives or friends to go there. He won! :)
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe 1 King Bed
Room Size: 538 square feet m2
1 King Bed
Deluxe 1 King Bed

General

Number of living rooms 0, Mini-fridge, Private bathroom, Square meters - 50, Number of bedrooms - 0, Square feet - 538, Garden view, Ping - 15.12, Microwave, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
One Bedroom
Room Size: 1152 square feet m2
2 King Bed and Double Sofa Bed
One Bedroom

General

Number of bedrooms - 1, Dishwasher, Full-sized refrigerator/freezer, Stovetop, Blender, Separate dining area, Washer/dryer, Laundry detergent, Kitchen, Mixer, Garden view, Bed count minimum 2, Toaster, Dining table, Ice maker, Microwave, Separate bedroom, Number of living rooms 1, Number of bathrooms - 2, Ping - 32, Square feet - 1152, Cookware, dishware, and utensils, Private bathroom, Square meters - 107, Separate sitting area, Freezer, Oven, Bed count maximum 2
Two Bedroom Suite Ocean View
Room Size: 1690 square feet m2
4 King Bed, Queen Beds and Double Sofa Bed
Two Bedroom Suite Ocean View

General

Number of bedrooms - 2, Dishwasher, Full-sized refrigerator/freezer, Stovetop, Ping - 47, Blender, Separate dining area, Washer/dryer, Laundry detergent, Kitchen, Mixer, Square meters - 157, Bed count minimum 4, Toaster, Dining table, Ice maker, Microwave, Number of bathrooms - 3, Number of living rooms 1, Square feet - 1690, Cookware, dishware, and utensils, Private bathroom, Separate sitting area, Freezer, Oven, Bed count maximum 4, Ocean view
One Bedroom Ocean View
Room Size: 1152 square feet m2
2 King Bed and Double Sofa Bed
One Bedroom Ocean View

General

Number of bedrooms - 1, Dishwasher, Full-sized refrigerator/freezer, Stovetop, Blender, Separate dining area, Washer/dryer, Laundry detergent, Kitchen, Mixer, Bed count minimum 2, Number of living rooms 0, Toaster, Dining table, Ice maker, Microwave, Separate bedroom, Number of bathrooms - 2, Ping - 32, Square feet - 1152, Cookware, dishware, and utensils, Private bathroom, Square meters - 107, Separate sitting area, Freezer, Oven, Ocean view, Bed count maximum 2
Two Bedroom
Room Size: 1687 square feet m2
4 King Bed, Queen Beds and Double Sofa Bed
Two Bedroom

General

Number of bedrooms - 2, Dishwasher, Full-sized refrigerator/freezer, Stovetop, Ping - 47, Blender, Separate dining area, Washer/dryer, Laundry detergent, Kitchen, Mixer, Square feet - 1687, Garden view, Square meters - 157, Bed count minimum 4, Toaster, Dining table, Ice maker, Microwave, Number of bathrooms - 3, Number of living rooms 1, Cookware, dishware, and utensils, Private bathroom, Separate sitting area, Freezer, Oven, Bed count maximum 4
Upgrade Garza Blanca
Room Size: m2
2 Queen Beds
Upgrade Garza Blanca

General

Number of living rooms 0, Mini-fridge, Private bathroom, Number of bedrooms - 0, Garden view, Microwave, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Ocean View 1 King Bed
Room Size: 538 square feet m2
1 King Bed
Deluxe Ocean View 1 King Bed

General

Number of living rooms 0, Mini-fridge, Private bathroom, Square meters - 50, Number of bedrooms - 0, Square feet - 538, Ping - 15.12, Microwave, Bed count minimum 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Three Bedroom Ocean Front
Room Size: 4628 square feet m2
4 King Beds and Queen Beds
Three Bedroom Ocean Front

General

Square meters - 430, Dishwasher, Full-sized refrigerator/freezer, Stovetop, Blender, Separate dining area, Washer/dryer, Laundry detergent, Kitchen, Mixer, Number of bedrooms - 3, Ping - 130, Bed count minimum 4, Toaster, Dining table, Ice maker, Microwave, Pillow menu, Number of bathrooms - 4, Number of living rooms 1, Cookware, dishware, and utensils, Private bathroom, Square feet - 4628, Separate sitting area, Freezer, Oven, Bed count maximum 4, Ocean view
Deluxe 2 Queen Beds
Room Size: 538 square feet m2
2 Queen Beds
Deluxe 2 Queen Beds

General

Mini-fridge, Private bathroom, Square meters - 50, Square feet - 538, Number of bedrooms - 1, Garden view, Ping - 15.12, Microwave, Bed count minimum 2, Bed count maximum 2
Deluxe Ocean View 2 Queen Beds
Room Size: 538 square feet m2
2 Queen Beds
Deluxe Ocean View 2 Queen Beds

General

Mini-fridge, Private bathroom, Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Microwave, Ocean view, Bed count minimum 2, Bed count maximum 2
Two Bedroom Penthouse
Room Size: 3315 square feet m2
3 King Beds and Double Sofa Bed
Two Bedroom Penthouse

General

Number of bedrooms - 2, Dishwasher, Full-sized refrigerator/freezer, Stovetop, Blender, Separate dining area, Washer/dryer, Laundry detergent, Kitchen, Mixer, Bed count minimum 3, Toaster, Ping - 93, Dining table, Ice maker, Microwave, Pillow menu, Number of bathrooms - 3, Number of living rooms 1, Cookware, dishware, and utensils, Private bathroom, Square meters - 308, Square feet - 3315, Separate sitting area, Freezer, Oven, Bed count maximum 3, Ocean view
Three Bedroom Loft
Room Size: 3500 square feet m2
4 King Beds and Queen Beds
Three Bedroom Loft

General

Dishwasher, Full-sized refrigerator/freezer, Stovetop, Blender, Separate dining area, Washer/dryer, Laundry detergent, Square feet - 3500, Kitchen, Mixer, Number of bedrooms - 3, Bed count minimum 4, Toaster, Dining table, Ice maker, Microwave, Pillow menu, Number of bathrooms - 4, Number of living rooms 1, Ping - 98, Cookware, dishware, and utensils, Private bathroom, Square meters - 325, Separate sitting area, Freezer, Oven, Bed count maximum 4, Ocean view
Two Bedroom Loft
Room Size: 2210 square feet m2
3 King Bed, Queen Bed and Double Sofa Bed
Two Bedroom Loft

General

Number of bedrooms - 2, Dishwasher, Full-sized refrigerator/freezer, Stovetop, Ping - 62, Blender, Separate dining area, Washer/dryer, Laundry detergent, Square feet - 2210, Kitchen, Mixer, Bed count minimum 3, Toaster, Dining table, Ice maker, Microwave, Pillow menu, Number of bathrooms - 3, Number of living rooms 1, Cookware, dishware, and utensils, Private bathroom, Square meters - 205, Separate sitting area, Freezer, Oven, Bed count maximum 3, Ocean view
Two Bedroom Ocean Front
Room Size: 2723 square feet m2
3 King Beds and Double Sofa Bed
Two Bedroom Ocean Front

General

Number of bedrooms - 2, Dishwasher, Full-sized refrigerator/freezer, Stovetop, Blender, Separate dining area, Washer/dryer, Laundry detergent, Kitchen, Mixer, Square meters - 253, Bed count minimum 3, Toaster, Dining table, Ice maker, Ping - 77, Microwave, Pillow menu, Number of bathrooms - 3, Number of living rooms 1, Cookware, dishware, and utensils, Private bathroom, Square feet - 2723, Separate sitting area, Freezer, Oven, Bed count maximum 3, Ocean view
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