Is this Viaggio Resort Mazatlán pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Viaggio Resort Mazatlán have a swimming pool?

Yes, this Viaggio Resort Mazatlán has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Viaggio Resort Mazatlán?

Best-rates for the Viaggio Resort Mazatlán starts from $152 per night with includes Security/Safety, Restaurant, Guest Services, Pool, Wheelchair Accessible, Sports/Activities, Breakfast, Business Services, Bedding/Linens, Internet, Child Friendly, Air Conditioner, Parking, TV, Accessibility, Wellness Facilities, Fireplace/Heating, Bar, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Viaggio Resort Mazatlán a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Viaggio Resort Mazatlán wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Viaggio Resort Mazatlán is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Viaggio Resort Mazatlán?

Based on the information reported by the owner or manager, the Viaggio Resort Mazatlán indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Viaggio Resort Mazatlán?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Viaggio Resort Mazatlán | Resort in Mazatlán

| 9.0 (1969 Reviews) | 1 Bathroom

Zona Dorada Resort | Viaggio Resort Mazatlán

Resort in Zona Dorada, Mazatlán

Luxury resort on the beach, with 3 outdoor pools
Spend the day relaxing on the beach or at a complimentary water park before returning for a meal at one of Viaggio Resort Mazatlán's 2 restaurants.
Viaggio Resort Mazatlán offers 291 accommodations with laptop-compatible safes and hair dryers. 65-inch Smart televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Towels

Toilet paper

Shower

Hair dryer

Soap

Private bathroom

Shampoo

Bedroom

Blackout drapes/curtains

Air conditioning (climate-controlled)

Bed sheets

Heating

Desk

Iron/ironing board

Laptop-compatible safe

Desk chair

Phone

Free local calls

Laptop-friendly workspace

Breakfast

Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 359 for adults and MXN 215 for children

1 poolside bar and 1 bar

Room service available

2 restaurants and 1 coffee shop/cafe

Coffee/tea in common area(s)

Parking

Free self parking on site

Wheelchair-accessible parking available

Accessibility

Wheelchair-accessible restaurant

Wheelchair-accessible path to elevator

Braille signage

Wheelchair-accessible lounge

Wheelchair accessible (may have limitations)

Wheelchair-accessible fitness center

Valet for wheelchair-equipped vehicle

Wheelchair-accessible public washroom

Wheelchair-accessible concierge desk

Handrails in stairways

Wheelchair-accessible registration desk

Stair-free path to entrance

Wheelchairs available on site

Elevator

Visual alarms in hallways

Wheelchair-accessible parking

Wheelchair-accessible pool

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Well-lit path to entrance

Wheelchair-accessible business center

Activities

Scooter/moped rentals

Health/beauty spa

Windsurfing

Bicycle rentals

Snorkeling

Free water park access

Yoga classes

Lifeguards on site

Children's pool

Fitness center

3 outdoor pools

Playground

Entertainment

Premium channels

Cable channels

65-inch Smart TV

General

Computer station

24-hour business center

Meeting rooms - 3

Grocery/convenience store

Vending machine

Elevator

Ballroom

Front-desk safe

Banquet hall

Water dispenser

Spanish

English

Romance packages available

TV in lobby

Couples dining

Smoke-free property

Guest Services

Changing table

Highchair

Grocery/convenience store

Free water park access

Waterslide

In-room child care (surcharge)

Children's pool

Babysitting (surcharge)

Children's games

Snack bar/deli

3 outdoor pools

Playground

Free children's club

Luggage storage

Concierge services

24-hour front desk

Tour/ticket assistance

Wedding services

Dry cleaning service

Daily housekeeping

Multilingual staff

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 25+ Mbps

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Lifeguards on site

Beachfront location

Policies

Check-in

Check-in time starts at 3:00 pm contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for mxn 500.0 per night. cribs (infant beds) are available for mxn 300.0 per night.

Payment Policy

Fee for buffet breakfast: approximately mxn 359 for adults and mxn 215 for children crib (infant bed) fee: mxn 300.0 per night rollaway bed fee: mxn 500.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Ana maria

Nov 14, 2025 05:13:37 AM

Review Score: 10

Summary: Todo Exelente

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Double Room, 1 King Bed, City View Room Size: 345 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Grab bar - in shower, Number of bedrooms - 0, Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Coffee/tea maker, Transfer shower, Square feet - 345, Wheelchair accessible, Cribs/infant beds (surcharge), Extra bed count 1, Lowered locks/deadbolt, Ping - 10, Square meters - 32, Low-height bed, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Double Room, 1 King Bed, Ocean View Room Size: 409 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Coffee/tea maker, Ping - 11, Square meters - 38, Square feet - 409, Cribs/infant beds (surcharge), Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1
Deluxe Double Room, 2 Double Beds, City View Room Size: 345 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Coffee/tea maker, Extra bed count 0, Square feet - 345, Cribs/infant beds (surcharge), Ping - 10, Square meters - 32, Outdoor spaces not available, No rollaway/extra beds, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Double Room, 2 Double Beds, Ocean View Room Size: 409 square feet m² 2 Double Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Coffee/tea maker, Ping - 11, Square meters - 38, Square feet - 409, Cribs/infant beds (surcharge), Ocean view, Bed count minimum 2, Bed count maximum 2