Is this Cancun resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cancun resort?

Check-in time for Cancun resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cancun resort have a swimming pool?

Yes, this Cancun resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cancun resort?

Best-rates for the Cancun resort starts from $759 per night with includes Air Conditioner, Spa, Toiletries, Oceanfront, Transportation/Shuttle, Business Services, Sports/Activities, Bedding/Linens, Bar, Restaurant, Laundry, Designated Smoking Area, View, Balcony/Terrace, Security/Safety, Entertainment, Private Beach, Accessibility, Pool, Wheelchair Accessible, Ocean View, Fireplace/Heating, Parking, TV, Wellness Facilities, Guest Services, Breakfast, Internet, Child Friendly, Hot Tub, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Cancun resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cancun resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cancun resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cancun resort?

Based on the information reported by the owner or manager, the Cancun resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cancun resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Moon Palace Nizuc - All Inclusive | Resort in Cancún

| 8.6 (162 Reviews) | 6 Bathrooms 24 Guests

Cancun Resort | Moon Palace Nizuc - All Inclusive

Resort in Cancun, Cancún

Moon Palace Nizuc - All Inclusive features a restaurant, fitness center, a bar and garden in Cancún. This 5-star resort offers a 24-hour front desk, room service and free WiFi. The property is 15 mi from Cancun Bus Station and 17 mi from La Isla Shopping Mall. Guests at the resort can enjoy a buffet breakfast. Moon Palace Nizuc - All Inclusive offers 5-star accommodations with a spa center and terrace. Beto Avila Stadium is 15 mi from the accommodations, while Cancun Government Palace is 15 mi away. The nearest airport is Cancún International Airport, 8.1 mi from Moon Palace Nizuc - All Inclusive.

Moon Palace Nizuc - All Inclusive is located in Cancún.

This 677 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Sports/Activities, Bedding/Linens, Bar, and several others. This is a 5 star rated property and has over 162 reviews with the average score of 8.6 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 677 Bedrooms Resort if you want to learn more about this place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Moon Palace Nizuc - All Inclusive in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Moon Palace Nizuc - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Beach

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Restaurant

Fruit

Wine/Champagne

Coffee house on site

Kids' meals

Snack bar

Special diet meals (on request)

Breakfast in the room

Kid-friendly buffet

Parking

Parking

Private Parking

Parking on site

Accessible parking

Free parking

Accessibility

Raised toilet

Toilet with grab rails

Wheelchair accessible

Lowered sink

Activities

Spa/Wellness packages

Body wrap

Pedicure

Fitness center

Public Bath

Hairstyling

Facial treatments

Cycling

Game room

Entertainment staff

Canoeing

Bike tours

Themed dinners

Head massage

Body scrub

Hair treatments

Neck massage

Movie nights

Tennis court

Water sports facilities on site

Manicure

Beachfront

Playground

Body treatments

Golf course (within 2 miles)

Hot tub/Jacuzzi

Back massage

Fitness

Mini golf

Haircut

Kids' club

Water park

Cooking class

Full-body massage

Live sports events (broadcast)

Private beach area

Yoga classes

Tennis equipment

Fitness classes

Evening entertainment

Spa facilities

Personal trainer

Beach

Live music/Performance

Aerobics

Snorkeling

Hand massage

Waxing services

Makeup services

Hair coloring

Foot massage

Pool table

Couples' massage

Massage

Locker rooms

Beauty services

Steam room

Nightclub/DJ

Spa lounge/Relaxation area

Solarium

Entertainment

Outdoor play equipment for kids

Board games/Puzzles

Indoor play area

General

Heating

Air conditioning

Non-smoking rooms

Chapel/Shrine

Facilities for disabled guests

Designated smoking area

Elevator

Family rooms

Safe

Soundproof rooms

Guest Services

Shared lounge/TV area

ATM on site

Airport shuttle (additional charge)

Ironing service

Meeting/Banquet facilities

Valet parking

Dry cleaning

Airport shuttle

24-hour front desk

Babysitting/Child services

Express check-in/out

Concierge

Lockers

Shuttle service

Room service

Baggage storage

Car rental

Tour desk

Shuttle service (additional charge)

Hair/Beauty salon

Currency exchange

Daily housekeeping

Fax/Photocopying

Business center

Laundry

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Outdoor pool

Terrace

Outdoor furniture

Picnic area

Garden

Outdoor pool (year-round)

Sun deck

Security/Safety

Key card access

24-hour security

Key access

CCTV outside property

Smoke alarms

CCTV in common areas

Security alarm

Fire extinguishers

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Food can be delivered to guest accommodation

Process in place to check health of guests

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Hand sanitizer in guest accommodation and common areas

Physical distancing rules followed

Contactless check-in/out

Mobile app for room service

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Spa

Pool bar

Beach chairs/Loungers

Kids' pool

Swimming pool

Waterslide

Beach umbrellas

Pool with view

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Pet Policy

Pets are not allowed

Please present the same credit card used to guarantee your booking when checking in, the name on the credit card used for the booking should correspond to the guest staying at the property. , please note that the guest who made the booking must also be present at check-in.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 1230050337

Reviews

Value for money:

7.74

Location:

8.16

Staff:

8.62

Facilities:

8.5

Comfort:

8.64

Cleanliness:

8.34

Dec 3, 2025 08:00:00 AM

Review Score: 10

USA

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Staff, cleanliness, food, drinks, overall experience including activities like surfing, ping pong, etc.

Negative: Beach.. sea weed ... ! Bummer.

Summary: Wonderful experience at The Moon Palace for a family of four (with young kids!)

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Deluxe Garden View - Kids & Teens Free Room Type: Double Room Size: 45 m² 1 King bed(s) Bed 2 Full bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Chocolate/Cookies, Minibar, Wine/Champagne Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom General Air conditioning, Tile/Marble floor, Iron, Hypoallergenic, Smoke Alarm, Safe, Laptop safe Media & Technology Flat-screen TV, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Balcony Living Area Sitting area, Desk View Garden view, View Bedroom Linens, Alarm clock Kitchen Coffee machine, Cleaning products Accessibility Upper floors accessible by elevator Room Amenities Drying rack for clothing, Non-feather pillow Exclusive services Free gym access Cleanliness & disinfection Hand sanitizer
Superior Deluxe Ocean View - Kids & Teens Free Room Type: Double Room Size: 45 m² 1 Queen bed(s) Bed 2 Full bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Chocolate/Cookies, Minibar, Wine/Champagne Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom General Air conditioning, Tile/Marble floor, Iron, Hypoallergenic, Smoke Alarm, Safe, Laptop safe Media & Technology Flat-screen TV, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Balcony Living Area Sitting area, Desk View View, Sea view Bedroom Linens, Alarm clock Kitchen Coffee machine, Cleaning products Accessibility Upper floors accessible by elevator Room Amenities Drying rack for clothing, Non-feather pillow Exclusive services Free gym access Cleanliness & disinfection Hand sanitizer
Superior Deluxe Ocean Front - Kids & Teens Free Room Type: Double Room Size: 45 m² 1 King bed(s) Bed 2 Full bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Chocolate/Cookies, Minibar, Wine/Champagne Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom General Air conditioning, Tile/Marble floor, Iron, Hypoallergenic, Smoke Alarm, Safe, Laptop safe Media & Technology Flat-screen TV, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Balcony Living Area Sitting area, Desk View View, Sea view Bedroom Linens, Alarm clock Kitchen Coffee machine, Cleaning products Accessibility Upper floors accessible by elevator Room Amenities Drying rack for clothing, Non-feather pillow Exclusive services Free gym access Cleanliness & disinfection Hand sanitizer
Superior Honeymoon Suite Ocean Front - King Size Bed Room Type: Double Room Size: 45 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Chocolate/Cookies, Minibar, Wine/Champagne Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom General Air conditioning, Tile/Marble floor, Iron, Hypoallergenic, Smoke Alarm, Safe, Laptop safe Media & Technology Flat-screen TV, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Balcony Living Area Sitting area, Desk Bedroom Extra long beds (> 6.5 ft), Linens, Alarm clock View View, Sea view Kitchen Coffee machine, Cleaning products Accessibility Upper floors accessible by elevator Room Amenities Drying rack for clothing, Non-feather pillow Exclusive services Free gym access Cleanliness & disinfection Hand sanitizer
Superior Governor Suite Ocean View - King Size Bed Room Type: Double Room Size: 90 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Chocolate/Cookies, Minibar, Wine/Champagne Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom General Air conditioning, Tile/Marble floor, Iron, Hypoallergenic, Smoke Alarm, Safe, Laptop safe Media & Technology Flat-screen TV, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Balcony Living Area Sitting area, Desk Bedroom Extra long beds (> 6.5 ft), Linens, Alarm clock View View, Sea view Kitchen Coffee machine, Cleaning products Accessibility Upper floors accessible by elevator Room Amenities Drying rack for clothing, Non-feather pillow Exclusive services Free gym access Cleanliness & disinfection Hand sanitizer
Superior Family Suite Garden View - Kids & Teens Free Room Type: Double Room Size: 90 m² 2 Full bed(s) Bed 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Chocolate/Cookies, Minibar, Wine/Champagne Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom General Air conditioning, Tile/Marble floor, Iron, Hypoallergenic, Smoke Alarm, Safe, Laptop safe Media & Technology Flat-screen TV, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Balcony Living Area Sitting area, Desk Bedroom Extra long beds (> 6.5 ft), Linens, Alarm clock View Garden view, View Kitchen Coffee machine, Cleaning products Room Amenities Drying rack for clothing, Non-feather pillow Exclusive services Free gym access Cleanliness & disinfection Hand sanitizer